Logistics Planner

POSITION SUMMARY

We are currently seeking a motivated, passionate Logistics Planner to manage our growing business and join our talented team. This candidate must be able to balance company expectations, customer demands and compliance. They must also maintain DOT regulations and customer expectations.

ESSENTIAL JOB FUNCTIONS FOR THIS POSITION

• Ability to work and communicate effectively with others promoting to promote a team environment that supports your coworkers.
• Listen to problems first in order to gain a clear understanding and provide solutions to Customers.
• Communicate with customers regarding status updates as required by customers and provide solutions to problems that arise.
• Thrive in a fast paced, high volume work environment.
• Possess the ability to accept constructive criticism from both external and internal sources. Learn from mistakes to improve your professional skills.
• Possess basic computer skills.
• Ability to communicate with many levels of personnel (internal and external) and strive for process improvement
• Ability to resolve conflict and problems diplomatically and handle criticism positively without emotion
• Ensure that there are enough trailers in the pool to accommodate present and near future bookings.
• Understand and monitor customer lane and volume commitments to book accordingly.
• Obtain and set pickup and delivery appointments when applicable.
• Comply with company policies and procedures and all applicable laws and regulations.
• Enter data into the TMW system accurately and completely.
• Proactively identify potential service failures and work with planning and dispatch to remedy issues
• Book freight aggressively, with a sense of urgency, and in a manner that keeps every driver moving daily and eliminates layovers for more efficient and profitable operations.
• Regular and predictable attendance.
• Additional duties as assigned.

Requirements

REQUIRED SKILLS (TECHNICAL, CLERCIAL, LANGUAGE, ETC.)

PHYSICAL DEMANDS

WORK ENVIRONMENT