Talent.com
Refrigeration Service Superintendent
Refrigeration Service SuperintendentDover Food Retail • Chandler, Texas, USA
Refrigeration Service Superintendent

Refrigeration Service Superintendent

Dover Food Retail • Chandler, Texas, USA
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Title : Refrigeration Service Superintendent

Location : Phoenix AZ

The AMS Group is proud to be part of Dover Food Retail (DFR) a leading manufacturer and provider of innovative solutions that help customers sell more food more profitably. As a division of DFR we leverage deep industry expertise extensive resources and a powerful network to deliver high-quality commercial refrigeration products and services.

When you join our team you step into a rewarding work environment backed by comprehensive Day 1 benefits including :

  • Medical Dental and Vision Insurance plus Prescription Drug Coverage
  • Paid Short- and Long-Term Disability Paid Vacation and Paid Sick Leave
  • 401(k) Retirement Plan with Company Match
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
  • 11 Paid Holidays Annually
  • Ongoing Education and Training Opportunities
  • Tuition Reimbursement
  • Overtime Opportunities (based on workload)

Were committed to supporting your growth well-being and successright from the start.

What the Role Involves :

We are seeking a highly skilled Refrigeration Service Superintendent to serve as the first line of technical support for our commercial refrigeration field technicians. This office-based role focuses on providing real-time troubleshooting assistance verifying job documentation and offering process support to maximize efficiency and billable revenue. This position will play a critical role in improving first-time-fix rates capturing missed revenue and developing technical capabilities within our field service teams.

  • Review job notes photos billable materials IVR check-in / out and verify POs before technicians leave job sites.
  • Ensure accurate documentation for billing and customer history.
  • Monitor active calls to flag jobs running long and proactively assist technicians.
  • Provide real-time troubleshooting guidance to reduce callbacks and speed job completion.
  • Mentor and coach junior technicians during live jobs.
  • Share best practices to help techs progress toward senior-level proficiency.
  • Standardize troubleshooting steps and work order templates.
  • Order track and follow up on parts and open calls.
  • Quote and bid service jobs as needed.
  • Help resolve billing disputes and ensure proper revenue capture.
  • Conduct customer follow-up calls to confirm satisfaction.
  • Basic Qualifications :

  • High School Diploma or GED
  • EPA Certification EPA 608 minimum types I and II or Universal
  • 5 years of experience as a commercial refrigeration technician (preferred senior-level experience)
  • The Ideal Candidate :

  • Strong troubleshooting skills and ability to guide others through problem resolution.
  • Excellent communication skills both written and verbal.
  • Strong organizational skills with attention to detail.
  • Ability to work in a fast-paced environment and handle multiple calls simultaneously.
  • Proficiency with service dispatch software work order systems and remote communication tools.
  • Strong mechanical aptitude and the ability to troubleshoot.
  • Strong customer service skills and the ability to build relationships with customers.
  • Why Choose Dover Food Retail

    We believe in a collaborative entrepreneurial spirit and winning through our customers. We value and respect our employees expecting results through high ethical standards openness and trust. Join us to be part of a company that is committed to delivering what it promises and has a reputation for quality.

    We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities who require reasonable accommodations to perform the essential functions of this job are welcome to apply.

    Embark on a fulfilling journey with DFR where your skills are valued your growth is nurtured and your achievements are recognized.

    Apply today!

    Our Story :

    Dover Food Retail (DFR) is a leading manufacturer of Display Cases Specialty Products Refrigeration Systems Power Systems and Comprehensive Services; and leading our industry by Innovating Whats Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony .

    DFR is part of the Climate & Sustainable Technologies segment of the Dover Corporation (NYSE : DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.

    DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.

    Apply today!

    The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities duties and skills required of personnel so classified. Furthermore they do not establish a contract for employment and are subject to change at the discretion of the Company.

    Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race color religion sex sexual orientation gender identity national origin protected veteran status disability age genetic information or any other factors prohibited by law.

    Key Skills

    Construction Experience,ProCore,Microsoft Outlook,Prolog,Cost Control,Construction Management,Renovation,OSHA,Project Management Software,Microsoft Project,Supervising Experience,Contracts

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

    serp_jobs.job_alerts.create_a_job

    Service Superintendent • Chandler, Texas, USA

    Job_description.internal_linking.related_jobs
    MANAGER IN TRAINING

    MANAGER IN TRAINING

    AutoZone • Tyler, TX, US
    serp_jobs.job_card.full_time
    AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Ple...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Special Agent, $40,000 Recruitment Incentive

    Special Agent, $40,000 Recruitment Incentive

    The United States Secret Service • Tyler, TX, United States
    serp_jobs.job_card.full_time
    Recruitment Incentive : Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive detail...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    AEL Helicopter Pilot - HAA

    AEL Helicopter Pilot - HAA

    Air Evac Lifeteam • Tyler, Texas, United States
    serp_jobs.job_card.full_time
    Job Description : We invite you to join a team of highly skilled emergency medical experts, pilots and mechanics! Our mission of providing care to the world at a moment's notice is at the heart of e...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Registered Respiratory Therapist (RRT) - $1,708 per week in Tyler, TX

    Travel Registered Respiratory Therapist (RRT) - $1,708 per week in Tyler, TX

    AlliedTravelCareers • Tyler, TX, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Windsor Healthcare Recruitment Group, Inc.Shift : 3x12 hour Days Years of experience : 2 years preferred Travel experience : Required Charting system : Epic experien...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Refrigerated Truck Driver in Tyler, TX

    Refrigerated Truck Driver in Tyler, TX

    AllTruckJobs • Tyler, TX, US
    serp_jobs.job_card.full_time
    At Marten Transport—a 2025 TCA Elite Fleet—you’ll go the distance with strong pay, flexible home time, and unmatched support. When you’re behind the wheel with a company that’s built to last, every ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Service Advisor BDC Representative

    Service Advisor BDC Representative

    Freeway Chevrolet • Chandler, Texas, USA
    serp_jobs.job_card.full_time
    Chapman Automotive is known for delivering a unique sales experience and exceptional service making us one of the top-performing automotive retailers in Arizona and Nevada.We take pride in our dive...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    HVAC Service Technician

    HVAC Service Technician

    Ace Hardware Home Services • Tyler, TX, US
    serp_jobs.job_card.full_time
    Woods Plumbing, Heating, Cooling & Electrical.At Ace Hardware Home Services, we are backed by a brand that customers have trusted for over 100 years. You can trust that you can build a career yo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Hitch Professional

    Hitch Professional

    U-Haul • Tyler, Texas, USA
    serp_jobs.job_card.full_time
    N Northwest Loop 323 Tyler Texas 75702 United States of America.Do you enjoy working with your hands Are you interested in learning valuable technical skills U-Haul is seeking a hard-working knowle...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Maintenance Technician I

    Maintenance Technician I

    Preferred Apartment Advisors • Chandler, Texas, USA
    serp_jobs.job_card.full_time
    Preferred Apartment Communities is engaged in the operation of primarily Class A multifamily properties.We have developed a culture throughout our company that is designed to show respect for each ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Automotive Service Advisor

    Automotive Service Advisor

    Brakes Plus • Chandler, Texas, USA
    serp_jobs.job_card.full_time
    The Automotive Service Advisor reporting to the Store Manager will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the servi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Jr. Cable Technician Mid. Cable Technician

    Jr. Cable Technician Mid. Cable Technician

    Woongjin, Inc • Tyler, Texas, USA
    serp_jobs.job_card.full_time
    We are looking for a Cable Technician / Installer.This position will require a heavy presence in a semi-conductor manufacturing facility in a clean room environment. This entails working in a clean-...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel CVOR Tech - $2,320 per week in Tyler, TX

    Travel CVOR Tech - $2,320 per week in Tyler, TX

    AlliedTravelCareers • Tyler, TX, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Windsor Healthcare Recruitment Group, Inc.CVOR Tech in Tyler, Texas, 75701!.CVOR Circulating RN - Cardiovascular Operating room, the ability to scrub would be a ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Remote Customer Service (50k-90k per year)

    Remote Customer Service (50k-90k per year)

    Professional Careers • Tyler, Texas
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Benefits Customer Service Coordinator (50k-90k per year)

    Benefits Customer Service Coordinator (50k-90k per year)

    Professional Careers • Tyler, Texas
    serp_jobs.job_card.full_time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    C. Woods - Master Electrician

    C. Woods - Master Electrician

    Ace Hardware Home Services • Tyler, Texas, US
    serp_jobs.job_card.permanent
    Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.Total Ticket and $29-$35 per hour for meetings and training.Woods Plumbing, Heating...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Pro Customer Service Sales

    Pro Customer Service Sales

    Home Depot (Retail) • Tyler, TX, US
    serp_jobs.job_card.full_time
    The Home Depot Pro Customer Service / Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients.The te...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Field Service / Installation Technician

    Field Service / Installation Technician

    Benco Dental • Tyler, TX, United States
    serp_jobs.job_card.full_time
    Field Service / Installation Technician at Benco Dental.At Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward.Please review the d...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Registered Respiratory Therapist - FT Main Hospital

    Registered Respiratory Therapist - FT Main Hospital

    Christus Health • Tyler, TX, US
    serp_jobs.job_card.full_time
    Responsible for the pulmonary care of critical, non-critical, and chronically ill adult, pediatric, and neonatal patients under the direction of a physician with minimal supervision.Performs patien...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted