Mediation Support Specialist (Multiple Locations)

Description

Case Administrator (Legal Services / Administrative Support) - 2025-160

Overview

You will work with a dedicated group of professionals and will be responsible for providing administrative support on mediation cases in accordance with the rules and procedures of the AAA and applicable law. This is an exciting opportunity for an individual seeking a legal career who prides themselves on professionalism, client service, communications abilities, and problem-solving skills.

This position's starting annual salary range is based upon location, with quarterly incentive opportunities.

• Atlanta, GA | Dallas, TX | Fresno, CA I Detroit, MI - $51,000 - $54,000
• Johnston, RI | Houston, TX I Minneapolis, MN - $51,000 - $55,000
• Charlotte, NC I Cleveland, OH I Miami, FL I Phoenix, AZ I Salt Lake City, UT I San Antonio, TX - $49,000 - $ 52,000

The American Arbitration Association (AAA) is the leading provider of arbitration and mediation dispute resolution services, and has consistently been named one of the 50 best non-profits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, student loan repayment, 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.

RESPONSIBILITIES :

EDUCATION AND EXPERIENCE

Associate's degree in business or related discipline; three years of relevant work experience (e.g. customer service, case administration, legal environment); or an equivalent combination of education and work experience.

KNOWLEDGE, SKILLS, & ABILITIES

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.