Account Manager (Communications)

Responsibilities

Lead project management in support of day-to-day account activities, including but not limited to Client communications and program management; coordinating internal client team efforts, resource and budget management; scheduling; tracking and reporting project progress; presentation development; development of creative briefs, status reports, and timelines.

Support the AD in program development as necessary : external stakeholder engagement; event planning; content and asset management, such as talking points, briefing documents, editorial calendars, PowerPoint presentations and proofreading; desktop research; and post-event evaluation and associated administrative tasks.

Participate in annual planning & program and project planning by playing a supporting role to the AD and the Client Lead.

Expertly leverage tools / software for project management and team collaboration.

Collaborate and coordinate with internal creative teams and external partners such as other agencies, client resources, as well as research and production and media partners.

Directly interface with client and / or client-facing teams to coordinate delivery of successful projects.

Build and nurture client relationships, while also working with AD to define new strategic and business expansion opportunities.

Be a brand steward for clients, ensuring strategic and client brand consistency across key touch points.

Assist in new business activities as needed.

Qualifications

A proven track record with 7 to 10 years of experience in Project / Program / Account Management, with background from Corporate, Agency or Consultancy (PR, Brand, Communications).

A huge plus if the candidate has experience working with large clients and in the areas of Sustainability, Corporate Philanthropy, Stakeholder Relationship Managementor Internal Communications.

Strong organizational and problem-solving skills with the ability to manage multipleprojects at the same time and meet deadlines.

Excellent writing, editing and communication skills.

Proficiency in project management tools / software

A team player who enjoys collaboration and brings the best in their colleagues

A ‘hands-on’ mentality and ‘whatever it takes to get the job done’ philosophy.

Job Requirements

Position type : Full-time hybrid position.

Location : Grand Rapids, MI office or remote from SE Michigan.

Salary Range : Commensurate with experience, $75-85K + Bonus eligibility.

About BravoEcho

We are a brand strategy and communications firm based in Grand Rapids, MI, with team members in Denver, Philadelphia, San Antonio and San Francisco.We are a small, yet mighty team of experienced strategists and storytellers who work with clients at the intersection of business strategy, company culture, and brand to help companies evolve — from what they are today to what they aspire to be in the future. We are human-centered and insights-driven. We make ideas actionable. We’re strategic and creative, in equal measure.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Public Relations and Communications Services

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