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Marketing Community Liaison
Marketing Community LiaisonColvin Resources Group • Austin, TX, United States
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Marketing Community Liaison

Marketing Community Liaison

Colvin Resources Group • Austin, TX, United States
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Job Description

Job Description

Home care company expanding to Austin, TX is hiring :

  • Community Liaison

The Community Liaison plays a critical role in supporter the success of our client. This role includes not only traditional business development with aspects like selling and meeting growth targets but also client advocacy skills. Our client has been in business since 2014. In that time, they have made a name for themselves providing compassionate services for seniors, persons with degenerate diseases, and individuals undergoing post-operative care. They are owned and operated out of Dallas, Texas with offices in Fort Worth, Houston, and now Austin.

  • Responsibilities :
  • Cultivate relationships with potential partners and referral sources including social workers, case managers, discharge planners, concierge doctors, and specialists among others.
  • Actively seek out networking opportunity both inside and outside the industry. Our client encourages participation in boards, committees, clubs, and other social gatherings in order to raise the profile and reputation of the Company.
  • Consult with potential new clients. Inform those seeking care about appropriate options, service offerings, company policies and practices.
  • Guide clients through the Engagement Documents should they need assistance. Follow up with clients missing data in their documents.
  • Conduct initial visits and client assessments upon engagement of Company services.
  • Carry out follow-up visits as necessary and ensure continued engagement with long-term clients.
  • Coordinate visits, care-plan updates, and non-medical assessments with Quality Assurance, Scheduling, and the Director of Nursing.
  • Maintain regular and effective communication with staff on your assignments and facilitate closed-loop communication between staff, the client, and Scheduling.
  • Engage with and get to know staff in order to assist Scheduling with positioning appropriate assets with your clients.
  • Assist with and attend regular staff round tables.
  • Represent the Agency at conferences, expos, and vendor fairs.
  • Utilize company CRM and other software to manage the client pipeline, track referral sources, prospective clients, and forecasts.
  • Assist in follow-up from marketing events, communication, and campaigns.
  • Cooperate with the Regional Development Director and COO to set realistic targets and budgets.
  • Coordinate with Scheduling and Finance to ensure accuracy of client billing.
  • Communicate with HR and Scheduling to keep operational staff apprised of upcoming staffing needs.
  • Core Competencies and Qualifications
  • Required minimum of 5 years’ experience, preferred 10+ years’ experience in relevant field / s : Marketing, Sales, B2C, Customer Service, Community Engagement, Communication, Healthcare Sales, Services Sales, Home Health
  • Bachelor’s degree – preferred
  • Excellent oral and written communication and presentation skills
  • Superior interpersonal skills and a solid reputation among peers, professionals, and customers.
  • Ability to work selectively with all levels of the organization.
  • Capable of thinking creatively and on the spot.
  • Ability to maintain a calm and respectful demeanor with clients, employees, and corporate colleagues, even in stressful situation.
  • Aptitude for performing a variety of functions, multi-tasking, and picking up ad hoc projects or new skill sets as directed.
  • Ability to self-manage and follow through on growth targets.
  • Demonstrate initiative, discretion, enthusiasm, and desire to promote the mission and values of the Company.
  • MS Office experience
  • CRM experience

    • Company Description

    Colvin Resources Group (CRG) is a recruiting agency specializing in placing accounting and financial professionals. We also offer placements in office administration, Human Resources, Tax, and various other areas. Since its inception in 1990, we have proudly served the greater Dallas area and have worked with some of the area's top companies.

    CRG's placements include direct hire and contract service positions. As an added service, we provide the client the opportunity to payroll service their candidates. Our current clientele include companies operating in the real estate, manufacturing, automotive, healthcare, and mortgage industries.

    Company Description

    Colvin Resources Group (CRG) is a recruiting agency specializing in placing accounting and financial professionals. We also offer placements in office administration, Human Resources, Tax, and various other areas. Since its inception in 1990, we have proudly served the greater Dallas area and have worked with some of the area's top companies.\r\n\r\nCRG's placements include direct hire and contract service positions. As an added service, we provide the client the opportunity to payroll service their candidates. Our current clientele include companies operating in the real estate, manufacturing, automotive, healthcare, and mortgage industries.

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    Community Liaison • Austin, TX, United States

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