Rental Coordinator

Job Details

Description

Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people?

Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner’s reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner.

Benefits include :

• Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
• Medical, dental, and vision insurance
• Life and AD&D Insurance
• Retirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7%
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
• Additional Benefits include : Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans

The Rental Coordinator works with the customer to assist in determining which machine is best suited to the job and coordinates rental transactions on a daily basis in a manner that reflects the company’s vision of working as “One Professional Team.”

Pay Rate : 22.00 - $28.50 per hour + quarterly performance incentive.

Pay Rate dependent on education and experience.

Essential Functions :

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Invoices Caterpillar and non-CAT rentals, damage charges, and demos

Performs all required steps to accurately and efficiently process AG, Caterpillar, and non-CAT rentals and invoices

Maintains records on all rental equipment that is transferred or sold out of the Rental Fleet

Understands and applies the applicable taxes to invoices

Receives and reviews shipping and receiving documents from the branches for accuracy and completeness

Assists the Rental Fleet Sales Administrator with preparation, processing, and distribution of rental, credit, and sales documents in a timely manner

Inputs lost-sales rental data into the computer

Uses DBS to input reservations, write rental contracts, process exchanges, write pick-up tickets, close rental invoices, input data into the shipping and receiving screens, and process equipment transfers

Handles overdue rental contracts and expired reservations, and ensures that all contracts are current and signed

Coordinates shipping and receiving of the machines with the yard personnel

Thoroughly understands the rental process as to which inventory should be rented

Completes rental transactions through direct contact with customers

Assists walk-in customers with information on the availability, job performance, and options of equipment in the rental fleet

Quotes rates and assists customers in making decisions on best equipment option

Assists the customer in financial, service, and rental issues relating to invoicing or account information

Assists customers in locating and choosing the correct machine for their job and application

Other duties as assigned by manager

Competencies :

Data Entry

Telephone Skills

Safety Knowledge

Reading / Writing Skills

Reasoning Skills

Organizational Skills

Communication Skills

Math Skills

Product Knowledge

Basic knowledge of Microsoft Word and Excel

Work Environment :

Noise : Quiet

Indoors

Physical Demands :

Talking

Sitting

Use of Hands

Hearing

Squatting / Kneeling

Ability to ascend / descend ladders, stairs, etc.

Medium work that includes lifting and / or moving objects up to 32 pounds or more

Required Education and Experience :

High School Diploma or GED

College Degree Preferred

Courses in computers, business, and office administration preferred

1 year experience, preferably in a heavy equipment environment, involving customer service responsibilities

1+ years administrative / clerical experience

1+ years customer service experience

Other Duties :

Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug / alcohol testing, fit for duty testing, and any other job-related tests / screenings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements are representative of minimum levels of knowledge, skills and / or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.

Wagner Equipment Co. is an EEO / AA / Veterans / Disabled employer.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.