Talent.com
Director, Community Stewardship
Director, Community StewardshipYoga Alliance • Grand Rapids, MI, US
serp_jobs.error_messages.no_longer_accepting
Director, Community Stewardship

Director, Community Stewardship

Yoga Alliance • Grand Rapids, MI, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Director of Community Stewardship

Yoga Alliance is the largest nonprofit membership association of yoga professionals, practitioners, and advocates around the globe. We believe if more people practice yoga, the better the world will be. We're here to amplify the power of yoga and to make it accessible to anyone wherever they are, under whatever circumstances by : uplifting the transformative power of yoga, surfacing and reducing barriers to the practice, and building, engaging, and supporting the yoga community.

Our member-driven community is a diverse collective of wisdom holders, yoga educators, and teachers expanding their expertise; a welcoming space for those newly exploring yoga; a place for seasoned practitioners to deepen their practice; and a supportive hub where community leaders, organizations, and businesses can leverage yoga for social good. At the core of Yoga Alliance lies a profound commitment to our people. Here, every team member is empowered to lead, innovate, dream, create, and grow. Diversity, equity, inclusion, and belonging guide our way of being in work and in working with each other. We champion a culture of collaboration, where learning from failures is as valued as achieving success. Together, we challenge the status quo and push the boundaries of what is possible.

Reporting to the Head of Community Engagement, Yoga Alliance is seeking a Director of Community Stewardship to join its team. The Director of Community Stewardship will lead Yoga Alliance's efforts to build and nurture meaningful relationships, deepen connections, and ensure that members feel heard, supported, and valued. This role will do this by driving initiatives that are focused on relationship management, member services, and community support that will enhance member experience, promote the core values of the Yoga Alliance community, and foster a sense of belonging, ensuring that our members remain connected and engaged.

Team Leadership

  • Hire, coach, develop, and grow a team to meet long-term goals and near-term objectives.
  • Lead the team through performance engagement and development process which includes goal setting, regular one-on-one meetings, mid-year, and annual feedback events.
  • Coach team members on delivering clear, consistent messaging using tailored scripts to ensure alignment with brand voice, member value, and community needs.
  • Provide frequent and regular clear and specific feedback that focuses on strengthening core skills and competencies and encourage feedback in return.
  • Proactively collaborate and partner with internal colleagues across the organization (Community Engagement, Social Impact, and Strategic Communication teams) to ensure alignment and knowledge sharing.

Community Cultivation, Outreach & Engagement

  • Serve as a connector among members by creating, activating, and overseeing regional community groupsboth virtual and in-personto foster engagement, peer learning, and mutual support, while leading the team that provides direct support to these groups.
  • Proactively identify, initiate, and foster deep relationships with external partners and industry leaders to innovatively collaborate in ways that will expand our community's influence, outreach, and engagement.
  • Lead key account management by nurturing strategic relationships with members, partners, and stakeholders to ensure satisfaction, retention, and long-term engagement.
  • Travel to key events, industry conferences, and local gatherings to establish in person connections with members, leaders, and potential partners to : cultivate strong, meaningful relationships that drive community engagement and organizational growth; build a foundation for long-term commitment and advocacy within the community.
  • Attend member events to provide in-person support, build rapport, and gather direct feedback.
  • Gather Feedback & Community Insights

  • Regularly gather insights and feedback from the community to understand their needs, concerns, and aspirations.
  • Conduct surveys, focus groups, and one-on-one conversations with members.
  • Analyze data to identify patterns, measure satisfaction, and track trends to consider that may shape strategic decisions and to stay attuned to community needs, ensuring the organization remains responsive and agile in evolving its offerings to better serve its members.
  • Drive Membership & Credential Value

  • Actively promote the value of membership and credentialing by embedding benefits into conversations with members, prospects, and stakeholders.
  • Articulate tangible and intangible benefits of membership, including access to exclusive content, networking opportunities, and professional recognition.
  • Develop strategies and plans for implementation to increase member retention, new member acquisition, and enhance visibility of credentialing programs, ensuring alignment between the community's objectives and the organization's goals.
  • Member Relations

  • Ensure strong, lasting relationships with community members by offering consistent, personalized support through regular check-ins, addressing member concerns, and proactively identifying opportunities to improve their experience.
  • Maintain ongoing communication with members to foster loyalty, trust, and belonging, thus strengthening the community and ensuring that members feel continually supported by the organization.
  • What You Will Bring :

  • 10+ years of experience that includes : 7+ years of progressively increasing experience designing, implementing, growing, and sustaining community engagement, sales, or member relationship strategies, with a strong track record of program execution and measurable outcomes; 5+ years of progressively increasing people leadership including hiring, coaching, and direct performance engagement and development management; 3+ years of Salesforce Service Cloud experience to track and analyze interactions to optimize service.
  • Bachelor's degree in a related field (such as Nonprofit Management, Community Development, Public Administration, Communications, Business, or Marketing with a focus on community or member engagement) or an equivalent combination of education and experience, such as four (4) years of progressive professional experience in community engagement, nonprofit leadership, or membership-based organizations.
  • Public Speaking : Strong public speaking skills, with the ability to clearly and confidently communicate ideas to diverse audiences in meetings, presentations, and events.
  • Customer-Focused Approach : A passion for delivering exceptional service and building lasting member relationships.
  • Analytical Mindset : Strong analytical skills to identify trends, resolve challenges, and improve service processes.
  • Operational and Project Management Excellence : A focus on innovative process design and implementation that streamlines processes and drives team performance while maintaining high service standards.
  • Strength in the following core skills and competencies : Collaboration : Is inclusive, highly engaged team player, proactively seeks and provides thought partnership, assistance, and / or resources with / to colleagues; Communications : Understands, conveys, and shares information effectively through listening, inquiring, writing, editing, and speaking. Ability to read a room and adapt style, content, and tone. Comfortable with presenting to a diverse audience. Ability to manage expectations, and understand who are the stakeholders; Critical Thinking & Sound Judgment : Ability to look at a variety of situations in a manner that understands and identifies connections between disparate ideas and / or facts. Ability to escalate and address concerns / challenges appropriately and in a timely manner. Reflects. Seeks diversity and differences in opinions to inform and refine decision making; Project Management : Tracks, drives, prioritizes, reports, and engages the necessary stakeholders, tools, resources, and information to produce desired results; ability to move nimbly among a variety of projects with varying timelines; Solutions Oriented : Enjoys troubleshooting and surfacing creative solutions to achieve desired outcomes; Strategic Thinking : Knows where to look for and is able to take disparate pieces of information and effectively synthesize to produce insights and desired outcomes. Is able to map out and execute a sound plan to achieve long-term goals.
  • Proven track record of contributing to work environments committed to equity, diversity, inclusion, accessibility, and belonging.
  • Proven ability to initiate and cultivate positive working relationships internally and externally across a diverse group of people at all levels and across a variety of lived experiences.
  • Ability to travel to regularly attend in-person work-related events and functions, and work on-site in Yoga Alliance's Arlington, VA office as needed (35%).
  • Desired Qualifications :

  • Experience developing and managing regional or affinity-based groups, networks, or chapters.
  • Familiarity with digital platforms and tools that support community engagement, online forums, or member experiences.
  • We encourage individuals to apply even if they do not have any of the desired qualifications.

    What We Offer :

    Yoga Alliance provides excellent employee benefits including comprehensive health insurance plan offerings that are 100% employer paid for employees and 65% paid for dependents, a 401K plan, a generous paid-leave policy, and reimbursement for professional development opportunities. Employees enjoy a casual dress code so they can arrive to work as their most authentic selves. Our office culture is supportive and collaborative with conscious attention to body and mind health. It is common for the office staff to participate in group meditation, quiet time, and group yoga.

    Location : Yoga Alliance is a remote-first organization, but does have an office open and accessible to all Yoga Alliance employees in Arlington, Virginia within sight of the historic northwest region of Washington,

    serp_jobs.job_alerts.create_a_job

    Director Community • Grand Rapids, MI, US

    Job_description.internal_linking.related_jobs
    Board Certified Behavioral Therapist

    Board Certified Behavioral Therapist

    NPAworldwide • Grand Rapids, MI, United States
    serp_jobs.job_card.full_time
    Board Certified Behavioral Therapist.It is our mission to provide the best in class treatment based on empirically validated ABA principles and to shape behavior by celebrating those small, every d...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Occupational Therapist - OTR

    Occupational Therapist - OTR

    MLee Healthcare Staffing and Recruiting, Inc • Grand Rapids, MI, United States
    serp_jobs.job_card.full_time
    Embark on an Exciting Journey as an Occupational Therapist in the Beautiful Midwest.If you are eager to create a meaningful impact while advancing your career in a locale celebrated for its vibrant...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    P / T Retail Store Associate - Grand Rapids Tanger, 6204, Byron Center, MI

    P / T Retail Store Associate - Grand Rapids Tanger, 6204, Byron Center, MI

    Adidas • Byron Center, MI, United States
    serp_jobs.job_card.part_time
    We believe sport has the power to change lives.To bring this mission to life we foster a culture centered on creativity, confidence, and collaboration, and while we will never rest on our laurels, ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Assistant Director of Campus Programs

    Assistant Director of Campus Programs

    D.A. Blodgett • Grand Rapids, MI, United States
    serp_jobs.job_card.full_time
    Assistant Director of Campus Programs.Job Summary and Job Description.Assistant Director of Campus Programs.Residential, Juvenile Justice and ILP. John's provides a continuum of care with comprehens...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Shift Leader

    Shift Leader

    Dunkin' • Byron Center, MI, US
    serp_jobs.job_card.full_time +1
    Shift Leader at Dunkin’ – Step Up, Lead On, and Keep America Running!.Part-Time or Full-Time | Competitive Pay + Growth Opportunities. America runs on Dunkin’, and so do our teams! We’re seeking mot...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Occupational Therapist - Travel Contract

    Occupational Therapist - Travel Contract

    Jackson Therapy • Wyoming, MI, United States
    serp_jobs.job_card.full_time +1
    Setting : Skilled Nursing Facility .Make a meaningful difference as a travel OT with Jackson Therapy Partners! We’re seeking a dedicated and compassionate Occupational Therapist to help patients wi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Occupational Therapist - PRN

    Occupational Therapist - PRN

    Mary Free Bed Rehabilitation • Wyoming, MI, United States
    serp_jobs.job_card.full_time
    Assumes full responsibility for evaluating patients' need for occupational therapy.Plans and executes individual treatment programs in accordance with the state of Michigan licensure and OT scope o...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Occupational Therapist Position - $1,521 to $1,671 per week

    Travel Occupational Therapist Position - $1,521 to $1,671 per week

    AlliedTravelCareers • Grand Rapids, MI, United States
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Host Healthcare to find a qualified Occupational Therapist (OT) in Livonia, Michigan, 48152!. Host Healthcare is an award-winning travel healthcare company with a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Occupational Therapist

    Occupational Therapist

    Mary Free Bed Rehabilitation • Grand Rapids, MI, United States
    serp_jobs.job_card.full_time
    Annual Merit Increases, Health Insurance (Medical, Dental, Vision,) PTO, Holiday Pay, PSLF Eligible, Tuition Reimbursement. Assumes full responsibility for evaluating patients' need for occupational...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Director, Market Operations

    Director, Market Operations

    Honest Medical Group • Grand Rapids, MI, US
    serp_jobs.job_card.full_time
    You're a collaborative professional, driven by the potential to make a meaningful impact in healthcare.The challenges of healthcare don't deter youinstead, you see them as opportunities to find inn...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Seeking Wellness Director

    Seeking Wellness Director

    Gpac • Jenison, Michigan, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Wellness Director description : .As a key leader within our community, the Wellness Director supervises the entire Wellness team and serves as the acting manager on duty in the absence of the Executi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Travel Occupational Therapist (OT) - $2,421 per week in Alpena, MI

    Travel Occupational Therapist (OT) - $2,421 per week in Alpena, MI

    AlliedTravelCareers • Grand Rapids, MI, United States
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Medical Solutions to find a qualified Occupational Therapist (OT) in Alpena, Michigan, 49707!. A facility in Alpena, MI is seeking its next amazing OT (Occupation...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Occupational Therapist - PRN

    Occupational Therapist - PRN

    Mary Free Bed Rehabilitation Hospital • Wyoming, MI, United States
    serp_jobs.job_card.full_time
    Assumes full responsibility for evaluating patients' need for occupational therapy.Plans and executes individual treatment programs in accordance with the state of Michigan licensure and OT scope o...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    People Technology Partner III - Located in Warroad, MN

    People Technology Partner III - Located in Warroad, MN

    Marvin • Grand Rapids, MI, United States
    serp_jobs.job_card.full_time
    Reporting to the People Technology Manager, the People Technology Partner III will support the core HR programs through system enhancement and customer service. This role will partner with multiple ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Behavioral Health Specialist

    Behavioral Health Specialist

    HireTalent - Staffing & Recruiting Firm • Grand Rapids, MI, US
    serp_jobs.job_card.full_time
    Field Care Manager – Behavioral Health (Social Worker).Locations : Wayne or Macomb County, MI.Become a part of Our Client's compassionate community and help put health first.As a Field Care Manager ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Team Leader

    Team Leader

    Tractor Supply • Grand Rapids, MI, US
    serp_jobs.job_card.full_time
    The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Licensed Occupational Therapist - OTR

    Licensed Occupational Therapist - OTR

    MLee Healthcare Staffing and Recruiting, Inc • Grand Rapids, MI, United States
    serp_jobs.job_card.full_time
    Transform Lives as a Licensed Occupational Therapist in the Vibrant Community of Grand Rapids, Michigan.If you're yearning to create lasting change while developing your skills in a dynamic area ce...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Director of Rehabilitation COTA OT

    Director of Rehabilitation COTA OT

    Above All Talent Solutions LLC • Wyoming, MI, United States
    serp_jobs.job_card.full_time
    Long Term Care experience, are thoughtful, caring, driven, and ready for a change?.Are you ready to have a voice at your new company, and not be just a number?. Our client is rapidly growing provide...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted