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Technical Support Specialist
Technical Support SpecialistApTask • Seattle, WA, United States
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Technical Support Specialist

Technical Support Specialist

ApTask • Seattle, WA, United States
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About Client :

Company is a worldwide provider of legal services, serving law firms, corporations, financial institutions and government agencies-helping them streamline the administration of business operations.

Its scalable, flexible technology is designed to help you quickly and efficiently turn huge amounts of data into manageable, actionable tools you can use to meet a variety of objectives.

Rate Range : $25-$27 / Hr

Job Description :

  • We are looking for a highly capable technical support specialist to provide technical assistance to our client's staff.
  • In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data.
  • To ensure success as an IT support specialist, you should possess experience in providing information technology support in a fast-paced environment.
  • Top-notch IT support specialists contribute to increased productivity by ensuring that company IT systems run efficiently.

Technical Support Specialist Responsibilities :

Follow a checklist to test and validate operational readiness for the following :

  • Validate availability of docking station
  • If no dock, one will be provided, setup, and connected.
  • Dock a laptop in the docking station and validate connectivity by logging in and access networked services (e.g. launch a browser and go to MSN.com or launch Outlook).
  • Validate peripheral connectivity and functionality (mice, keyboards, monitors, etc)
  • If issue, escalate Validate desk phone functionality
  • Test printers
  • Ensure tidy and organized wire management and clean work surface
  • Test and validate Wireless Access Points across the floors per floor
  • Technical Support Specialist Requirements :
  • Exceptional ability to provide technical support and resolve queries.
  • Knowledge of computer hardware, software, and networks.
  • Ability to determine IT needs and train end-users.
  • Proficiency in IT helpdesk software.
  • Exceptional interpersonal and communication skills.
  • Top 3 Required Skills :

  • Knowledge of windows 10-11
  • Knowledge of computer hardware and cables
  • Comfort with Audio / Visual equipment
  • Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees.

    About ApTask :

    ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

    Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

    Candidate Data Collection Disclaimer :

    At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

    If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com .

    Applicant Consent :

    By submitting your application, you agree to ApTask's (www.aptask.com) Terms of Use and Privacy Policy , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at 732-355-8000 or help@aptask.com. Message frequency may vary. Msg & data rates may apply.

    About ApTask :

    ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

    Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

    Candidate Data Collection Disclaimer :

    At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

    If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com.

    Applicant Consent :

    By submitting your application, you agree to ApTask's (www.aptask.com) Terms of Use and Privacy Policy, and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at 732-355-8000 or help@aptask.com. Message frequency may vary. Msg & data rates may apply.

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