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Technical Operations Engineer (fmd)
Technical Operations Engineer (fmd)8tree • Marshall County, West Virginia, USA
Technical Operations Engineer (fmd)

Technical Operations Engineer (fmd)

8tree • Marshall County, West Virginia, USA
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8tree the global leader in AR-enabled 3D precision surface inspection tools is hiring for the role of Technical Operations Engineer at our US office in Dallas Texas. Strong work ethic uncompromising integrity and technical curiosity are non-negotiable pre-requisites. Opportunity for significant long-term career growth within the companys agile and fast-paced engineering & operations teams. Competitive salary paid time off and industry-leading benefits (medical dental vision and retirement).

8trees application-specific tools are completely self-contained hardware software systems that work as easily as taking a photo. Our customers include the worlds leading aerospace aviation and wind-turbine blade companies. Our tools empower operators with enhanced quality and reliability thereby improving safety and efficiency in their industrial workflows.

Tasks

  • Perform ISO 17025 accredited calibration of 8tree tools in-house and at customer sites across the Americas
  • Oversee daily laboratory operations including inventory management for customer systems or internal systems & supplies lab organization and cleanliness and lab procedures
  • Manage general office operations including organization cleanliness and supply replenishment
  • Manage shipping and logistics administrative tasks including coordinating shipments and handling customs documentation
  • Ensure orders that are to be fulfilled from US are scheduled organized and fulfilled
  • Adhere with strict compliance to established Standard Operating Procedures (SOP). Proactively drives process improvements when gaps are identified
  • Maintain up-to-date and accurate databases records and documentation
  • Assist in vendor enrolment activities including technical and administrative documentation
  • Support internal team with online demonstration of product to end customer
  • Support customer with remote and onsite troubleshooting system diagnostics and repairs

Requirements

  • Minimum 1-year experience performing systematic troubleshooting and problem solving
  • Proficiency in reading technical manuals to produce professional business documentation and communications
  • Good IT knowledge (Windows shell commands drivers log files)
  • High attention to detail
  • Self-starter with demonstrated initiative to learn identify challenges and seek solutions
  • Adherence to local Health Safety & Environmental regulations
  • Physically capable of lifting 30 lbs of equipment / packages related to work tasksBachelors or higher-level degree in Engineering Mechanics or Electronics
  • Benefits

  • Competitive salary paid time off (PTO) industry-leading medical benefits & excellent retirement plan with employer match.
  • Dynamic diverse and fiercely supportive global team.
  • Innovative products that enhance quality and safety across multiple industries
  • Independence and flexibility to manage your day-to-day work commitments and schedule
  • Business travel expenses are always fully covered.
  • 8tree is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications merit and business need.

    Key Skills

    Laboratory Experience,Vendor Management,Design Controls,C / C++,FDA Regulations,Intellectual Property Law,ISO 13485,Research Experience,SolidWorks,Research & Development,Internet Of Things,Product Development

    Employment Type : Employee

    Experience : years

    Vacancy : 1

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    Technical Engineer • Marshall County, West Virginia, USA

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