Field Engineering Specialist - Los Angeles, CA

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

The Opportunity :

Roche Support Network is dedicated to providing exceptional support to customers.

• As a Field Engineering Specialist, you will travel and showcase your expertise in technical repair and installation for Roche assigned product lines.
• You will offer valuable service to laboratory customers in your assigned territory.
• The role involves routine technical support, on-site service, repair, and installation of Roche products.
• You will serve as a customer contact for technical and service-related issues and perform preventative maintenance.
• The position requires diagnosing and resolving mechanical, hardware, software, and system failures.
• You will document all activities, contribute to quality improvement, and focus on maximizing customer satisfaction.

Who You Are :

Preferred Qualifications :

This is a field-based role that requires daily travel and up to 30% overnight travel. Our ideal candidate would reside within the service region, which includes : Orange County, Los Angeles County (Northern & Central), Ventura County, and Santa Barbara County. Multiple Roles Available.

The expected salary range for this position based on the primary location of California is $72,300 and $134,300 of hiring range. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law . A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Benefits

Relocation benefits are not available for this job posting.

Who we are

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.