Community and Experience Manager, DIYCon

Community And Experience Manager

Are you passionate about creating unforgettable events and engaging vibrant communities? Would you like to play a key role in launching an exciting new event for DIY enthusiasts?

About the Team

RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.

About the Role

RX is launching a new consumer showDIYCona high-energy, content-rich event for the next generation of home repair, renovation, and design enthusiasts. To build, grow, and engage this community, we're hiring an Experience Manager who will sit at the intersection of audience engagement, on-site experience design, and influencer / talent management.

This person will be the connective tissue between the audience, content creators, and the brand. From managing pre-show buzz and partnerships to curating interactive on-site moments and coordinating talent, this is a hands-on, high-visibility role for someone who thrives on building authentic connections and curating unforgettable moments.

Responsibilities

• Act as the voice of DIYCon, embedding yourself deeply in online and offline DIY / home improvement communities
• Monitor and engage in real-time conversations across platforms (e.g. TikTok, Reddit, Instagram, YouTube comments, Discord, etc.)
• Identify rising voices, niche subcommunities, and superfans to build relationships and seed advocacy
• Actively participate in creator and audience dialogue : comment, repost, spotlight user content, answer questions, and spark excitement
• Build and maintain relationships with VIPs, superfans, influencers, and micro-creators to foster an early ambassador program
• Surface community insights, tone, and trends to inform programming, activations, and audience touchpoints
• Represent the fan voice internally, ensuring that audience needs are addressed in the event and experience strategy
• Manage autograph and photo-op areas, coordinate guest handlers and schedules, and support marketing with headshots and promo asset
• Co-create and deliver immersive event moments : stage programming, meet & greets, creator lounges, fan activations
• Serve as the primary point of contact for talent, agents, and representatives pre show and day of show
• Organize and support guest panels, including logistics, scheduling, and special requirements.
• Support contract negotiation and execution for talent guests.
• Align budgets with leadership, oversee contracts and payments, and manage talent rider needed

Requirements

U.S. National Base Pay Range : $70,200 - $117,100. Geographic differentials may apply in some locations to better reflect local market rates. If performed in New York, the pay range is $77,300 - $128,900. If performed in New York City, the pay range is $80,800 - $134,700. If performed in Rochester, NY, the pay range is $66,800 - $111,300. This job is eligible for an annual incentive bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer :

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer : qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.