Director CM&I Sales

Director CM&I Sales at Norwegian Cruise Line Holdings Ltd.

The Director, CM&I Sales leads the CM&I Sales team to drive high sales performance, align with cross-functional partners, and execute business objectives. This role oversees targeted sales strategies, complex group and charter negotiations, and marketing campaigns for corporate, incentive, and association segments. It is accountable for operational excellence, team performance, and efficient resource allocation to support future growth.

POSITION RESPONSIBILITIES

• Lead and support corporate sales initiatives aligned with CM&I revenue objectives, including oversight of sales strategies targeting charters, incentive travel, meetings, and association markets
• Oversee and execute daily CM&I sales operations while ensuring alignment with revenue goals and brand standards, providing direct guidance and support to sales managers, marketing, and sales specialists
• Develop, implement, and monitor strategic sales plans to drive corporate group business, ensuring operational excellence and consistency with long-term company vision
• Negotiate complex group and charter agreements to maximize profitability and maintain robust client relationships, representing the brand at key industry events and sales engagements
• Collaborate with marketing to design and deliver targeted campaigns and materials for specific segments, and work with cross-functional partners to ensure the onboard product consistently meets client expectations
• Lead recruitment, training, and performance management for the sales team, fostering a culture of high performance and proactively addressing departmental challenges
• Represent the brand at important trade shows and industry events, conducting joint sales calls with CM&I team members to strengthen relationships with top accounts
• Perform other job-related functions as assigned

QUALIFICATIONS

DEGREE TYPE : Bachelor's Degree

FIELD(S) OF STUDY : Marketing, Business Administration, Hospitality Management or related field of study

EXPERIENCE

COMPETENCIES & SKILLS

Employment type

Job function / Industry

Note : This description excludes referral prompts and unrelated postings; it includes the core responsibilities and qualifications for the role.

#J-18808-Ljbffr