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Senior Amazon Director

Senior Amazon Director

DreamHire.comTX, US
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This role focuses on client satisfaction and retention to build loyalty, while overseeing operations.This position serves as a key operations role and represents the organization publicly.Ensure Cl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
AWS Alliance Driver, Manager - DA&AI / Amazon Connect

AWS Alliance Driver, Manager - DA&AI / Amazon Connect

PwCHouston, TX, United States
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Industry / Sector Not Applicable Specialism IFS - Internal Firm Services - Other Management Level Manager Job Description & Summary At PwC, our people in brand management, marketing and sales ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Amazon Associate

Amazon Associate

TradeJobsWorkforce77041 Houston, TX, US
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Now hiring an experienced Amazon Associate to manage daily responsibilities with a focus on quality and efficiency, maintain accurate records and documentation, and adapt to shifting priorities and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Sr. Worldwide Specialist - GenAI, Amazon Bedrock

Sr. Worldwide Specialist - GenAI, Amazon Bedrock

Amazon Web Services, Inc.Houston, Texas, USA
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Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, GenAI background, and sales skills necessary to help position ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Onsite Medical Representative

Onsite Medical Representative

Amazon.com Services LLCHouston, Texas, USA
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Join Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate.The Amaz...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Cloud Infrastructure Engineer Amazon DCV & AWS ParallelCluster

Cloud Infrastructure Engineer Amazon DCV & AWS ParallelCluster

SamprasoftHouston, TX, US
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We are seeking an experienced Cloud Infrastructure Engineer with expertise in Amazon DCV (Desktop Cloud Visualization), AWS ParallelCluster, and Linux / Windows VDI management.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Local CDL Class A Driver - Opulent Transport, LLC

Local CDL Class A Driver - Opulent Transport, LLC

Amazon Freight PartnerBellaire, TX
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Class A CDL Truck Drivers for the Amazon Freight Partner program.Afternoon, Overnight, Evening, Weekday and / or Weekend. Starting pay $22-25 per hour + benefits.We are hiring Class A CDL Drivers for ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Pharmacy Technician, Amazon Pharmacy

Pharmacy Technician, Amazon Pharmacy

AmazonHouston, TX, US
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Innovation is at the core of what we do.We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medicatio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
flex jobs

flex jobs

Amazon FlexGalena Park, TX
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Amazon needs you as a flex job Representative (Work From Home) to help their mission of making customers lives easier.If you are looking for outstanding pay, flexible part-time, full-time and seaso...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Delivery Driver Associate - Gold Wing Delivery LLC - Houston, TX

Delivery Driver Associate - Gold Wing Delivery LLC - Houston, TX

Amazon Delivery Service PartnerHouston, TX, US
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Are you interested in a new opportunity where you can work independently, make a difference in your community, and delight hundreds of customers every day? Apply to be a Delivery Associate today.We...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
BURROW EDGE DCO Tech, DCC Communities

BURROW EDGE DCO Tech, DCC Communities

Amazon Data Services, Inc.Houston, Texas, USA
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AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.In other words, we’re the people who keep the cloud running.We support all AWS data c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Amazon Account Manager

Amazon Account Manager

Riviana FoodsHouston, TX
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America’s largest processor, marketer, and distributor of branded and private label rice products.Riviana brands are well known for their quality and excellence. Key brands include Adolphus®, Blue R...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Pharmacy Technician, Amazon Pharmacy

Pharmacy Technician, Amazon Pharmacy

PillPack, LLC - H96Houston, Texas, USA
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Innovation is at the core of what we do.We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medicatio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Senior Amazon Director

Senior Amazon Director

DreamHire.comTX, US
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This role focuses on client satisfaction and retention to build loyalty, while overseeing operations.

This position serves as a key operations role and represents the organization publicly.

Roles & Responsibilities

  • Ensure ClickUp profiles are consistently updated correctly.
  • Oversee a seamless onboarding process for new clients.
  • Manage a streamlined client offboarding process, ensuring proper documentation and centralization.
  • Ensure team members complete training videos as they are released.
  • Responsible for executing Amazon audits.
  • Manage the operation of the Amazon support desk.
  • Ensure Amazon teams monitor and understand their churn metrics monthly.
  • Establish clear and effective communication between account managers and clients.

KPIs

  • 90% of Amazon clients meet 100% of their ad spend budget.
  • Maintain a churn rate below 7.5% per month for the Amazon department.
  • 90% of audits are completed and followed up on within five business days.
  • 30% of active clients leave a review on Google.
  • 30% of clients are billed for performance bonuses.
  • 95% of clients successfully launch within seven business days of starting, including :
  • Onboarding calls with clients.
  • Strategy sessions.
  • Internal team onboarding calls.
  • Task assignments.
  • Produce one case study every quarter.
  • Ensure less than 20% of client offboarding includes negative feedback.
  • Maintain a 150% margin per team member.

    • Daily Responsibilities

  • Cultivate and sustain long-term client relationships.
  • Oversee client progress at key intervals (30, 60, and 90 days).
  • Support milestone achievements and brand management initiatives.
  • Identify and resolve ongoing client challenges, ensuring satisfaction.
  • Lead retention efforts by providing tailored proposals, negotiating contracts, and recommending upgrades or upsells.
  • Monitor quarterly survey responses to ensure client satisfaction.
  • Propose strategic enhancements to improve client performance.
  • Ensure client needs are met and contractual tasks are completed on time.
  • Gain in-depth knowledge of clients' businesses, competitors, and marketing goals to solve business challenges.
  • Regularly track and report client progress to confirm goals are met.
  • Conduct account and onboarding audits based on the Account Audit Checklist.
  • Participate in bi-weekly board reviews to :
  • Monitor design team workload and current projects.
  • Confirm sufficient client work across core areas (SEO, troubleshooting, design, images, copy, catalog, etc.).
  • Ensure timely task completion and consistent progress.
  • Track milestone progress with the brand manager.
  • Coordinate with the brand manager for issue resolution, leaving tasks on their client board as needed.

    • Requirements

  • Preferred 3+ years of Amazon Seller Central experience or equivalent knowledge. Comprehensive understanding of Seller Central, including flat files, FBA, PPC, brand registry, and related tools (e.g., Helium10).
  • 2+ years of agency experience, with a focus on dynamic client needs.
  • At least 2 years in a management role, with team leadership, hiring, and performance management experience.
  • Ability to thrive in a fast-paced environment, effectively managing tasks and setting priorities.
  • Proficiency with tools like Zoom, Slack, and ClickUp (or similar project management software).
  • Strong project management skills and enthusiasm for eCommerce.
  • Client-focused with experience conducting calls and account management to grow Amazon sales.

    • Benefits

  • Yearly bonuses based on performance.
  • Health benefits (medical, dental, and vision) after 90 days.
  • Seven paid company holidays.