Applications analyst serp_jobs.h1.location_city

Healthcare Applications Support Analyst

AllHealth Network is currently looking for a qualified Healthcare Applications Support Analyst to join our team of passionate behavioral health service professionals. As a team we strive every day to nurture growth and recovery by caring for each other, our clients, and our future.

Pay Rate : $68,000 - $75,000

The base salary range represents the low and high end of the AllHealth Network salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience, education, training, merit, and the ability to embody the AllHealth Network mission and values. The range listed is just one component of AllHealth Networks' total compensation package for employees. Other rewards may include short-term and long-term incentives as well as a generous benefits package detailed below.

Job Description : Healthcare Applications Support Analyst

• Provide Tier 1 support for Electronic Health Record (EHR) and related systems
• Participate in testing activities related to application updates, bug fixes, and new releases
• Perform basic system maintenance (user set up, configurations, permissions)
• Provide guidance, assistance, and follow-up on user inquiries related to EHR and related systems
• Analyze and resolve issues reported by users, often involving in-depth troubleshooting of application behavior and system interactions
• Follow established procedures for handling incidents and problems, including documentation, categorization, and escalation to other teams when necessary
• Contribute to system-related documentation and knowledge bases
• Testing Release Notes for system upgrades
• Develop strong working relationships with a variety of stakeholders
• Follow all AllHealth Network policies and procedures
• Complete all deliverables accurately, legibly and by established timelines
• Complete all required trainings as listed in Relias Learning (both online training and face-to-face training) within required timelines
• Perform other duties as required within the scope of the position and the experience, education and ability of the employee

Qualifications :

Shift / Location : Full-Time

Englewood, CO

Benefits & Perks :

First, you would be joining one of Denver's Top Places to Work! We are honored to receive this amazing award, and we know it is recognition from our engaged staff who believe they are taken care of, listened to, and believe they are part of something bigger.

Our facility is approved by the Colorado Health Service Corps (CHSC), and we offer our employees the opportunity to participate in our Loan Repayment Program. Additionally, we provide a comprehensive compensation and benefits package which includes :

Please apply and you will be joining the amazing mission to be the most impactful growth and recovery provider with communities that need us most.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.