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Behavioral health case manager • phoenix az
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Job Description
Job Description
Position Summary
Under the oversight of the Regional Manager, this position is responsible for all daily functions of the assigned treatment facilities, including staff, clients, facility upkeep and needs, as well as licensure regulations. BHT Managers will provide supervisory functions as well as provide direct care with staff. BHT Dual Managers are responsible for two or more AGL facilities. This position is classified as Safety Sensitive.
This position has supervisory direct reports who oversee up to 12 employees.
Essential Functions :
Of Time
Leadership and Supervisory
Exemplifies core behaviors of collaboration, patient centered care, ownership, continuous improvement and is outcome focused. Carries out supervisory responsibilities in accordance with AllThrive 365’s core values, agency policies, procedures, and applicable laws.
- Identify the need for and request professional consultation from direct supervisor or Program Director as client and / or staff needs dictate.
- Follow and institute all AllThrive 365 and AGL policies and procedures.
- Participate in overall AGL policy development, strategic planning and management decision making.
- Participate in the Performance and Quality Improvement initiative at the agency and program level by learning about the initiative, offering input, suggesting performance improvements, and performing other PQI duties as requested.
- Initiate and follow through with growth opportunities and succession planning with direct reports.
- Provide support, encouragement, and assistance to BHTs in the performance of their duties.
- Assist in the development of and conduct required initial orientation and training for all direct care staff.
- Maintain staff’s annual educational and training requirements.
- Assist staff in meeting their required annual educational training.
- Assist staff in meeting their required monthly clinical oversight.
- Assist in problem solving with other BHT Managers and Dual Managers, BHTs and staff members when client care needs, schedules or staff require it.
- Provide on-call supervisory coverage on a rotating basis and / or as directed with other management staff.
- Maintain a complete daily coverage schedule (24 hours) for the facility.
Client Services / Care Delivery
Provides direct care services to clients and ensures staff are completing client services per personal care requirements, honoring clients’ rights, and providing active treatment per the client’s service plan and licensure requirements, with the goal of client discharge to a less restrictive setting, allowing the client for a higher level of independence.
Administrative Duties
Facility Upkeep
Miscellaneous
Requirements
Education / Experience / Credentials / Knowledge / Understanding
Skills
Abilities
COMPASSION
Physical Demands
Proud to be a Mature Worker Friendly Certified Employer through the Governor's Council on Aging.
AllThrive 365 is an Equal Opportunity / Affirmative Action Employer, M / F / D / V. DFWP. AllThrive 365 believes that diversity leads to strength.