Business continuity serp_jobs.h1.location_city

Job Description

Job Description

Salary : $100,000-$120,000

The Business Analyst will facilitate assigned projects by serving as a liaison between customers, business owners, users, and developers, setting and communicating goals, gathering and defining requirements, and evaluating and refining results.

• Please note this is a hybrid position where weekly ONSITE work will be required out of our Edina, MN office

Primary Responsibilities :

Collaborates with business staff to thoroughly understand the needs to be supported by the information systems and technology

Document business requirements and coordinate and perform testing of system modifications

Determines how changes to client or market requirements will affect the business and systems

Provides recommendations regarding the evolution of the system

Responds to inquiries and provides advice to business owners regarding current and potential system inputs, processes, and outputs

Negotiates plans and timeframes, ensuring that business owners understand the anticipated result

Develops, documents and communicates detailed specifications for implementation and ongoing operations, including expected test results

Produces reports, timelines, and graphics to communicate expectations and progress to business owners, management, customers, and other relevant parties

Collaborates with the Product Managers and Operations to ensure the needs of the client have been met

Researches and analyzes the nature, effect, and results of system difficulties

Satisfies data sampling, project analysis, testing verification, and other user requests from existing client databases

Acts as liaison with Information Technology and / or outside vendors to support relevant systems

Maintains current understanding of industry standards, trends, and best practices through industry and other professional networks

Requirements and Qualifications :

Minimum 5 years in the benefits administration field or working in membership or billing at a medical insurer or other membership-based insurer

Excellent verbal and written communication skills

Extremely proficient in Microsoft Office Suite

Extremely organized with great attention to detail

Excellent management skills with the ability to lead, facilitate, motivate, and organize

Ability to adapt to change

Excellent customer service skills

Ability to learn quickly and to creatively solve new problems

Ability to negotiate and settle differences quickly and peacefully

Ability to act as a team player

Experience with user interface design

Bachelors degree in Business or a related field (technology, data science, statistics, etc.)

Work Location / Schedule : On site in Minneapolis-based office or off site at home office. Monday-Friday day shift

Benefits : Medical, Dental, Vision, Basic & Voluntary Life / AD&D Insurance,STD, LTD, HSA and 401(k) plan