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Customer Service / Call Center

Customer Service / Call Center

South Shore StaffingWeymouth, MA, United States
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Customer Service Representative / Call Center.We are the largest distributor of the most popular and highest quality acupuncture supplies in the United States. For over 40 years, we have been the excl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Healthcare Call Center Representative

Healthcare Call Center Representative

Professional Staffing GroupBraintree, MA, United States
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Healthcare Call Center Representative.The Healthcare Call Center Representative assists healthcare providers-including doctors, hospitals, and pharmacies-with prescription approvals for insured pat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Contact Center Representative

Contact Center Representative

North Easton Savings BankWhitman, MA, United States
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Here at North Easton Savings Bank, we exist to invest our time and resources locally and to improve the quality of living, working and raising a family in each of the communities we serve.Deeply ro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Warehouse / Distribution Center Associate

Warehouse / Distribution Center Associate

CHARLES RIVER APPAREL INCSharon, MA, US
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This position will be responsible for performing all warehouse functions.Ability to use radio frequency scanners and perform some tasks on a warehouse management system is preferred.Cross- training...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Welcome Center Representative

Welcome Center Representative

Old Colony YMCAStoughton, MA, United States
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The Welcome Center Representative is responsible for providing exemplary customer service to both prospective and current members. This position maintains the first impression when people enter the ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
No Weekends No Call

No Weekends No Call

MedSource ConsultantsBrockton, Massachusetts
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Physician / MD qualifications required).Psychiatrist sought to join this state-of-the-art inpatient facility.Beautiful locaton-Equidistant to Boston, MA and Providence, RI. Highly competitive salary +...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Assistant Math Learning Center Director

Assistant Math Learning Center Director

MathnasiumCanton, MA, US
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Mathnasium Learning Center Position.Across North America and all over the world, Mathnasium Learning Centers are committed to teaching children math so that they understand it, master it, and love ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Healthcare Call Center Representative

Healthcare Call Center Representative

ProPivotalBraintree, MA
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Healthcare Call Center Representative.The Healthcare Call Center Representative assists healthcare providers—including doctors, hospitals, and pharmacies—with prescription approvals for insured pat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
COOK SUPERVISOR (ON CALL)

COOK SUPERVISOR (ON CALL)

Compass GroupBrockton, MA, United States
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We are hiring immediately for an on call.Brockton Behavioral Health Center - 751 Albany Street, Brockton, MA 02301.Note : online applications accepted only. Days and hours may vary, including nights,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Test Center Monitor

Test Center Monitor

New York StateRockland
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Duties Description The Civil Service Test Monitor may be assigned to a test room or to a facility hallway and is responsible for the security of test materials and the administration of Civil Servi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Speech Language Therapist (West Bridgewater Center)

Speech Language Therapist (West Bridgewater Center)

Proven Behavior Solutions, LLCBridgewater, MA, United States
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West Bridgewater Center - West Bridgewater, MA.The Speech and Language Pathologist is part of an inter-professional team that follows a collaborative treatment model. The speech pathologist provides...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Part Time Call Center Representative

Part Time Call Center Representative

Movado GroupRemote, Massachusetts
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The Customer Service Representative will be an energetic and reliable professional in the Movado Call Center.The Customer Service Representative will be responsible for answering incoming customer ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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COOK SUPERVISOR (ON CALL)

COOK SUPERVISOR (ON CALL)

Morrison HealthcareBrockton, MA, US
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We are hiring immediately for an on call.Brockton Behavioral Health Center - 751 Albany Street, Brockton, MA 02301.Note : online applications accepted only. Days and hours may vary, including nights,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Donor Center Phlebotomist

Donor Center Phlebotomist

American Red CrossSouth Weymouth, MA, US
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Join UsWhere Your Career Is a Force for Good!.We provide Paid-Training no prior medical experience required! Phlebotomy experience preferred. Joining The American Red Cross is like nothing else it...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Center Director

Center Director

Kinder CareSouth Easton, Massachusetts, 02375
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Where first steps, new friendships, and confident learners are born.At KinderCare Learning Companies, the first and only early childhood education provider recognized with the.Gallup Exceptional Wo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Service Center Support

Service Center Support

FedExAbington, Massachusetts, US
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Responsible for handling the needs of customers, processing documentation that accompanies the movement of freight, and performing other administrative and customer service duties as necessary in t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Center Aide CNA

Center Aide CNA

Harbor Health ServicesBrockton, MA, US
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Programs for All-Inclusive Care for the Elderly in Mattapan and Brockton, providing comprehensive healthcare, transportation and social services for more than 580 frail elders who continue to live ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Service Call Center Opportunities

Service Call Center Opportunities

Nucar Southern New EnglandNorwood, MA, US
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Call Center Customer Service Specialist Wanted.This is a great opportunity to be part of a winning team that will reward you for your passion!. Nucar Chevrolet of Norwood, 381 Providence Highway,.Mi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Service Center Support

Service Center Support

Fedex GroundUSA, Massachusetts, Abington
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Responsible for handling the needs of customers, processing documentation that accompanies the movement of freight, and performing other administrative and customer service duties as necessary in t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Auto Care Center

Auto Care Center

WalmartAvon, MA, US
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Are you an ace with car maintenance? With over 2500 auto centers nationwide staffed by certified technicians, we perform millions of tire and oil services a year. At Walmart, we offer competitive pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Service / Call Center

Customer Service / Call Center

South Shore StaffingWeymouth, MA, United States
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Customer Service Representative / Call Center

About Us

We are the largest distributor of the most popular and highest quality acupuncture supplies in the United States. For over 40 years, we have been the exclusive importer of specialized, superior products that healthcare professionals trust. As a family-owned and operated business, we are passionate about fostering long-term relationships with our suppliers and customers alike. Our mission is to advance and grow acupuncture in the United States through top-tier products, unmatched customer service, and unique opportunities like continuing education and philanthropic donations.

If you're a motivated, customer-focused professional who thrives in a collaborative environment, we'd love to have you on our team!

Responsibilities

The Customer Service Representative will play a key role in ensuring customer satisfaction and operational efficiency. Your duties will include (but are not limited to) :

  • Manage a high volume of inbound and outbound calls.
  • Enter phone, email, and wholesale orders into our ERP system with accuracy and speed.
  • Collaborate with other departments to address issues related to shipping, inventory, products, and technical concerns.
  • Resolve open orders, invoice errors, billing issues, and potential credits.
  • Find customer-focused solutions that also align with company objectives.
  • Handle customer complaints with professionalism and de-escalation techniques.
  • Provide troubleshooting assistance and guide customers through navigating the website.
  • Upsell and cross-sell products and services, including courses.
  • Assist with training new hires to build a strong, well-versed team.
  • Process returns and exchanges to ensure a smooth experience for customers.
  • Research and collect outstanding payments while supporting accounts receivable efforts.
  • Provide shipping, billing, inventory, and product updates for specified accounts.
  • Complete additional tasks as assigned by management.

What We're Looking For

The ideal candidate will possess the following qualities :

  • Strong communication skills-both written and verbal.
  • Exceptional problem-solving ability with a focus on providing customer-first resolutions.
  • Team-oriented, positive attitude with an eagerness to collaborate.
  • Ability to multitask effectively in a high-volume environment.
  • Comfortable with technology, including ERP systems, and adaptable to learning new software.
  • Experience in a customer service role is highly preferred.
  • What We Offer

  • The opportunity to work with an industry leader in the healthcare and wellness sector.
  • A welcoming, family-oriented culture.
  • The ability to make a meaningful impact on the advancement of acupuncture in the U.S.
  • Training and support to help you succeed in your role.
  • How to Apply

    If you're ready to become part of a passionate team and help us continue to deliver exceptional service to our valued customers, we'd like to hear from you!

    Schedule is MONDAY-FRIDAY 9 : 30AM - 6 : 00PM