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Call center • richmond va
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Call Center Specialist
Our client, a leader in energy conservation, is seeking a Call Center Specialist to join their team. As a Call Center Specialist, you will be part of the Customer Care department supporting various Energy Conservation programs. The ideal candidate will have excellent communication skills, strong interpersonal abilities, and a customer-focused mindset, which will align successfully in the organization.
Job Title : Call Center Specialist
Location : Richmond, VA
Pay Range : $17 / hr
Shift : 8 : 00 AM - 4 : 30 PM
What's the Job?
- Answer inbound calls, make outbound calls, and respond to customer inquiries in a timely manner.
- Learn our portfolio of Energy Conservation programs to assist customers effectively.
- Uncover customer needs and help them navigate through our offerings to find the most beneficial solutions.
- Discuss eligibility requirements as defined in the terms and conditions.
- Document customer interactions and partner with program teams to ensure timely resolution of inquiries.
What's Needed?
What's in it for me?
Upon completion of waiting period associates are eligible for :
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!