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Call center manager • columbus oh
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Job Description
Job Description
North Central operates the largest 988 Call Center in Ohio. People struggling with mental health crises can call 988, a new, national hotline number focused on providing lifesaving suicide prevention and crisis services. The 988 network is made up of over 200 call centers nationwide receiving calls, chats and texts from people in crisis connecting callers with specialists trained to assist with mental health crises, including psychotic symptoms and substance abuse.
This is non-exempt, full-time position reporting to the Suicide Prevention Services Coordinator. Work week is Sunday-Saturday. This means you can be scheduled to work any day of the week, including weekends. Shifts will be completed on site . Must successfully complete required training.
- 2nd Shift : 3 : 00 p.m.-11 : 00 p.m.
Rate of pay is $22.00 hourly. Training is required and provided.
Key Functions
Requirements
Perks
Background and reference checks will be conducted. Individuals are not considered applicants until they have completed an application and completed an on-site interview. Completing the application does not guarantee employment. In accordance with North Central's Drug-Free Workplace Policy, pre-employment drug testing will be administered. EOE / AA
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