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Client Service Coordinator

Client Service Coordinator

Banfield Pet HospitalMillhopper FL
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If you are a current associate, you will need to apply through our internal career site.Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service Coordinato...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Mark McGriffGainesville, FL, United States
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As a Customer Relations Representative - State Farm Agent Team Member with Mark Mcgriff - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Remote Client Support Specialist

Remote Client Support Specialist

TurboTaxGainesville, Florida
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Turbo Bonus Boost : Enjoy the bonus from April 9th through 15th.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday. TurboTax is looking 2000+ p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Client Delivery Manager

Client Delivery Manager

VirtualVocationsGainesville, Florida, United States
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A company is looking for a Client Delivery Manager.Key Responsibilities Oversee and independently drive large, high-impact projects from initiation to completion Act as a strategic consultant fo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Manager, Strategic Partnerships (Government Relations)

Manager, Strategic Partnerships (Government Relations)

Verra MobilityRemote, Florida, United States
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Verra Mobility is a global leader in smart mobility.We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Client Acquisition Specialist

Client Acquisition Specialist

High Ticket TeamsRemote, FL, US
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Build a Career That Grows with You Now Hiring : .Sales Representatives & Sales Leaders 📍 100% Remote | Full-Time | All 50 U. States | Leads Provided Are you driven, coachable, and ready to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Tish Oleksy - State Farm AgentGainesville, FL, US
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With over 30 years as a State Farm agent, our office is a fast-paced, goal-driven environment where motivated individuals can thrive. Were a high-achieving agency, consistently ranking among the top...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Miami, Florida client looking for Urologist!!

Miami, Florida client looking for Urologist!!

Doctor’s Choice Placement ServicesSouth / Southeast, Florida, US
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Miami, Florida client looking for Urologist!!.Large Urology Multi-specialty group looking to do a relocation package for Urologist to the area. Need is ASAP, Should be fluent in Spanish.Call will be...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Relations Specialist

Customer Relations Specialist

WileyFlorida, USA
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Want a casual work environment filled with energy, cutting-edge creativity, and a fast pace? Enjoy the benefits of working for a large organization but enjoying the agility, creativity, and fun of ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Pulmonology Physician for Florida

Pulmonology Physician for Florida

HealthEcareers - ClientGainesville, FL
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Looking for a motivated Board Eligible or Board-Certified Pulmonology Physician for North Central Florida.Looking for a great place to work and play? ?North Central Florida is the place for you! H...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Client Service Manager

Client Service Manager

AscensusGainesville, Florida
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Builds and maintains the relationships of qualified defined contribution retirement plans utilizing our Recordkeeping platform. Acts as a point of contact for assigned relationships, resolves team e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Corbin Emerson - State Farm AgentGainesville, FL, United States
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Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
WFH Client Service Rep - $250 bonus after training

WFH Client Service Rep - $250 bonus after training

NexRepGainesville, Florida
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Remote Customer Service Representative.Remote, W-9 (Independent Contractor) .Become a Customer Service Representative, work from home, and set your own schedule while helping others!.If helpin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Client Specialist - Plaza Royale Gainesville, FL

Client Specialist - Plaza Royale Gainesville, FL

KnitWell GroupGainesville, FL, US
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Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories.Established in 1947, we are known for modern classic style that's both timeless and timely, fine qual...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Client Onboarding Supervisor

Client Onboarding Supervisor

TMF GroupFlorida
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Nunca solicitamos por un pago como parte de nuestro proceso de selección y siempre contactamos a los candidatos a través de nuestras cuentas y plataformas corporativas. Si se le solicita un pago, es...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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MANAGER

MANAGER

Metro Services, LLCGainesville, FL, US
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Position Description : We are looking for friendly folks like you to join our team! Metro Diner is known for warm, welcoming service, familiar faces, and award-winning food.At Metro Diner, simply de...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Public Relations Specialist

Public Relations Specialist

NemoursFL,
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Nemours is seeking a Public Relations Specialist to join our Nemours Children's Healthcare team in Orlando, FL.Nemours Children's Health launched a bold strategy to redefine children's health to cr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Donor Relations Coordinator

Donor Relations Coordinator

University of FloridaGainesville, FL, US
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Coordinate weekly, monthly and annual stewardship efforts driven by gift data in the weekly gift report.Assist with IFAS’ annual endowment reporting process in collaboration with the University of ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Client Services Representative

Client Services Representative

Harris Veterinary Medical Center LLCGainesville, FL, US
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Harris Veterinary Medical Center is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary client, playing a crucial role in setting the tone for their visit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Veterinary Client Service Representative I / II- WEC (CARE)

Veterinary Client Service Representative I / II- WEC (CARE)

InsideHigherEdGainesville, Florida
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Veterinary Client Service Representative I / II- WEC (CARE).Office / Administrative / Fiscal Support, Veteran's Preference Eligible, Veterinary Medicine / Animal Care. Veterinary Client Service Representati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Client Service Coordinator

Client Service Coordinator

Banfield Pet HospitalMillhopper FL
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If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

Description - External

ESSENTIAL RESPONSIBILITIES AND TASKS

  • Live and exemplify the Five Principles of Mars, Inc. within self and team.
  • Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
  • Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients.
  • Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
  • Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services
  • Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
  • Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
  • Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
  • Conduct administrative functions as necessary.
  • Other job duties as assigned.

THE FIVE PRINCIPLES

  • Quality – The consumer is our boss, quality is our work and value for money is our goal.
  • Responsibility – As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
  • Mutuality – A mutual benefit is a shared benefit; a shared benefit will endure.
  • Efficiency – We use resources to the full, waste nothing and do only what we can do best.
  • Freedom – We need freedom to shape our future; we need profit to remain free.
  • HIRING QUALIFICATIONS / COMPETENCIES Leadership

  • Customer Focus
  • Peer Relationships
  • Integrity & Trust
  • Action Oriented
  • Listening
  • Functional

  • Preventative care and OWPs
  • Communication Skills
  • Client Service Skills
  • Priority Setting
  • Time Management
  • CAPABILITIES AND EXPERIENCE (CAN DO)

  • Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
  • Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.
  • Organizational ability – Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
  • Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
  • Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.
  • Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.
  • Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
  • Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc.
  • ATTITUDES (WILL DO)

  • Initiative – shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.
  • Integrity – Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.
  • Cooperativeness – Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
  • Flexibility – Is open to changing situations and opportunities and is willing to perform all tasks assigned.
  • Independence – Able and willing to perform tasks and duties without supervision.
  • Tolerance for Stress / Resiliency – Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
  • SPECIAL WORKING CONDITIONS

  • Ability to work at a computer for long periods of time.
  • Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
  • Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
  • Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
  • The noise level in the work environment is moderately high.
  • Requires sufficient ambulatory skills in order to perform duties while at hospital.
  • Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
  • Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication / controlled substances.
  • EXPERIENCE, EDUCATION AND / OR TRAINING

  • High School Diploma or equivalent preferred.
  • Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
  • One year related experience required with customer service preferred.
  • Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred.
  • WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.

    Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.