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Client relations manager • memphis tn

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Senior Employee Relations Advisor

Senior Employee Relations Advisor

St. Jude Children's Research HospitalMemphis, TN, US
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Jude Children's Research Hospital, we're thrilled to offer an exceptional opportunity to join our Human Resources team as a Senior Employee Relations Advisor. If you're passionate about creating a p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Commercial Insurance Client Service Manager

Commercial Insurance Client Service Manager

Marsh & McLennan Companies, Inc.Memphis, United States
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Award-winning, inclusive, Top Workplace culture doesn't happen overnight.It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Relations Specialist

Customer Relations Specialist

Gossett MotorsMemphis, TN, US
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One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and is seeking a professional individual to become part of the automotive industry....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Relations Specialist

Customer Relations Specialist

Gossett Motor CarsMemphis, TN, United States
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One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and is seeking a professional individual to become part of the automotive industry....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Client Services Coordinator

Client Services Coordinator

Banfield Pet HospitalCordova, TN, US
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The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets),...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Client Services Manager

Client Services Manager

VirtualVocationsMemphis, Tennessee, United States
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A company is looking for a Manager, Client Services.Key Responsibilities Lead and develop a high-performing team of Project Managers, providing coaching and support Cultivate and nurture strateg...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Client Director

Client Director

AHEADMemphis, TN, US
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AHEAD builds platforms for digital business.By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Client Services Specialist - Marketing

Client Services Specialist - Marketing

Vets HiredMemphis, TN, US
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This role is responsible for providing general administrative support to an office or group of sales professionals including helping the team with business plan objectives.This includes preparing p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Client Relationship Manager / Mechanical Engineer

Client Relationship Manager / Mechanical Engineer

Smith Seckman Reic IncMemphis, TN , US
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Looking for a Client Relationship Manager / Mechanical Engineer for Memphis.The Client Relationship Manager / Mechanical Engineer holds responsibility for the overall relationship with identified clien...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Client Service Associate

Client Service Associate

Jackson HewittMemphis, TN, US
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Job Opportunity at Jackson Hewitt.At Jackson Hewitt, and its Franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes.We do this with integri...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Client Service Associate

Client Service Associate

GrahamMemphis, TN
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REMOTE - Client Service Associate.Contract Position, 5 days per week, from 9am-6pm EDT with one-hour lunch.Client Service Associate opportunity with the possibility of becoming a permanent position...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Commercial Lines Account Manager | Client Service Manager

Commercial Lines Account Manager | Client Service Manager

APRMemphis, TN, US
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Title : Client Service - Commercial Lines (Commercial Lines Account Manager).Salary : $70,000-80,000 (Depending on experience and qualifications). Independent insurance agency is seeking an experience...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Commercial Insurance Client Service Manager

Commercial Insurance Client Service Manager

HigginbothamMemphis, TN , US
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The Commercial Lines Client Service Manager is responsible for assisting producers and clients in maintaining insurance coverage for commercial lines of insurance to include processing and invoicin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Client Manager - Mid-South Area

Client Manager - Mid-South Area

DGR Systems LLCMemphis, TN, US
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This role will focus on client engagement and business development across the .Memphis, TN; Jackson, TN; Jackson, MS; Shreveport, LA. Little Rock, AR;.As part of the sales team, you will be re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Formateur Client

Formateur Client

ADPTunis, tun-tn
Tout d’abord, laissez-nous vous donner l’état d’esprit d’ADP.Nous croyons que les grandes entreprises sont bâties par des gens formidables - et pour eux ! Chaque jour, nous nous efforçons de concev...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Manager, Client Relations

Manager, Client Relations

Regional One HealthMemphis, TN
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Manager, Client Relations A Brief Overview As an integral member of the Burn Center#s outreach and employer relationship management team, the Client Relations Manager is Responsible for achieving R...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Public Relations Intern

Public Relations Intern

Youth VillagesMemphis, TN
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Youth Villages is seeking a Public Relations Intern.The Public Relations intern will assist the Public Relations staff with day-to-day duties, special events and special projects.Focuses on complet...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Coordinator, Guest Relations

Coordinator, Guest Relations

Memphis GrizzliesMemphis, TN, US
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The Coordinator, Guest Relations is an integral part of the Guest Relations Team at the FedExForum.This position is responsible for coordinating and maintaining all Guest Relations programs for Fed...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Manager, Tax - Private Client

Manager, Tax - Private Client

FORVISMemphis, TN, USA
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As a Tax Manager at Forvis Mazars, you value working closely with others to plan for the future and to help successful companies and their owners avoid surprises, coordinate tax strategies, and gro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Exclusive Client Site Manager

Exclusive Client Site Manager

Walden SecurityMemphis, TN
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ESSENTIAL DUTIES AND RESPONSIBILITIES : .Enforce the Corporate Client’s entry and identification restrictions.This includes identifying corporate level VIPs, dignitaries and staff.Developing relation...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Senior Employee Relations Advisor

Senior Employee Relations Advisor

St. Jude Children's Research HospitalMemphis, TN, US
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At St. Jude Children's Research Hospital, we're thrilled to offer an exceptional opportunity to join our Human Resources team as a Senior Employee Relations Advisor. If you're passionate about creating a positive and supportive work environment, this role is for you! We are seeking a dynamic and approachable individual who will provide expert guidance on employee relations and labor matters. As a key partner to managers, directors, and staff, you’ll navigate complex and sensitive investigations with confidentiality and care, using your expertise to deliver fair, consistent, and impactful solutions. In this role, you’ll help shape and maintain our culture of inclusiveness, innovation, and collaboration, making a meaningful difference for both the organization and the people we serve. Join us and contribute to a workplace where every voice is valued, and every challenge is an opportunity to grow!

Why St. Jude?

  • Be part of a world-class organization dedicated to advancing treatments for pediatric catastrophic diseases.
  • Work in a collaborative, mission-driven environment where your contributions will make a meaningful impact on both the institution and its employees.
  • Access opportunities for professional growth and career advancement, including continuous learning and development programs.

Key Responsibilities :

  • Complex Investigations :  Conduct and resolve highly sensitive, confidential investigations by partnering with key stakeholders to ensure equitable resolutions.
  • Exit Interviews & Trend Analysis :  Conduct exit interviews and provide data-driven reports to management, highlighting trends and areas of concern, while recommending corrective actions.
  • Labor Contract Negotiation & Grievances :  Collaborate with the Director to interpret, administer, and negotiate labor contracts. Assist in preparing for union grievance meetings and contract negotiations with bargaining units.
  • Performance Improvement Plans (PIP) :  Assist in developing and monitoring PIPs, reviewing processes and documentation to enhance job performance and ensure compliance with institutional standards.
  • Employee Assistance Program (EAP) :  Promote the utilization of the EAP, and support employees and managers through return-to-work programs and other initiatives to ensure successful reintegration.
  • Policy and Training :  Interpreting and answering policy related questions from employees, review HR policies, the employee handbook, and union contracts regularly, recommending necessary updates. Assist in designing and delivering training on employee relations topics, such as workplace harassment, workplace violence, and labor laws (e.g., ADA).
  • The Candidate We Are Looking For :

    We are seeking a dynamic, well-rounded professional who can blend deep technical expertise with strong interpersonal skills. Success in this role will require :

  • Emotional Intelligence :  A high level of emotional intelligence to manage sensitive situations with professionalism, empathy, and discretion. You must possess the ability to resolve conflicts creatively and within policy.
  • Analytical Skills :  The ability to conduct consistent and fair, detailed investigations and communicate complex data in a way that helps to drive decision-making.
  • Professional Demeanor :  A proactive, engaging attitude, with a calm and even-keeled approach to handling stressful situations and ambiguous scenarios
  • Labor Relations Expertise :  A solid understanding of labor contracts, grievance procedures, and performance improvement methodologies, along with the ability to apply best practices.
  • Independent Work Style : Ability to handle investigations and requests autonomously, ensuring timely and thorough resolution.
  • Conflict Resolution Expertise : Strong skills in mediating and resolving workplace conflicts with empathy and diplomacy.
  • Strong Communication & Influence : Excellent ability to communicate effectively and partner with senior leaders to align on solutions and strategies.
  • Team Player : While capable of working independently, you will also be an essential collaborator, contributing to a positive and effective team dynamic.
  • If you are passionate about employee relations, dedicated to fostering a positive workplace environment, and ready to contribute to the groundbreaking mission of St. Jude Children's Research Hospital, we want to hear from you!

    Minimum Education and / or Training :

  • Bachelor's Degree required.
  • Minimum Experience :

  • Minimum Requirement : 4+ years of experience in an employee relations (ER) or similar role handling ER activities.
  • Some experience researching complex human resources-related issues and implementing courses of action.
  • Experience supporting audits, surveys and performing complex reporting and analyses; Work Day experience, preferred.
  • Strong experience with Microsoft Office Suite (e.g., Outlook, Word, PowerPoint, Excel) including Google Sheets Slides, preferred.
  • Proven performance in earlier role.
  • Licensure, Registration and / or Certification Required by SJCRH Only :

  • SHRM-CP or Professional in Human Resources (PHR) OR Employee Relations Investigations Certification, preferred.
  • Compensation

    In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $70,720 - $126,880 per year for the role of Senior Employee Relations Advisor.

    Explore our exceptional benefits !

    St. Jude is an Equal Opportunity Employer

    No Search Firms

    St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and / or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.