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Client services manager • mesa az

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Client Success Manager

Client Success Manager

MediaAlphaTempe, AZ, US
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MediaAlpha is a customer acquisition solutions provider powered by technology and data science.The company provides industry-leading solutions designed to reach consumers shopping within high-consi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Catering Services Manager

Catering Services Manager

Omni Houston HotelParadise Valley, AZ, US
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Nestled at the foot of the picturesque Camelback Mountain in the exclusive enclave of Paradise Valley, the Montelucia Resort & Spa features 253 luxurious guestrooms, 38 suites and two presidential ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Client Manager - Commercial Lines

Client Manager - Commercial Lines

Marsh McLennanScottsdale, AZ, US
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The Client Manager position is responsible for proactively managing the overall workflow for the books of business assigned to them. Client Managers handle all lines of commercial insurance for thei...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Client Services Care Specialist (Part-time)

Client Services Care Specialist (Part-time)

Western Alliance BancorporationChandler, AZ, US
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Client Services Care Specialist.As a Client Care Specialist, you'll display a high level of client service, provide a professional, prompt, and accurate banking experience and exemplify the departm...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Client Experience Manager

Client Experience Manager

Great Day ImprovementsPhoenix (Tempe), AZ, US
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Great Day Improvements - Client Experience Manager.Patio Enclosures is a leading provider of high-quality sunrooms, screen rooms, and patio solutions. We are committed to delivering exceptional expe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Work From Home - Client Services Representative

Work From Home - Client Services Representative

AO Garcia AgencyMesa, Arizona, United States, 85201
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If you are looking for a fully remote position with the ability to travel, this is the perfect opportunity for you! Here, you can work 100% remotely and from anywhere in the world.On top of that, w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Client Services Associate

Client Services Associate

Sage Counseling IncTempe, AZ, US
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Looking to make an impact at an agency that focuses on helping those involved in the criminal justice system? Join SAGE Counseling!. SAGE Counseling is actively recruiting for Full-Time.Data entry i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Client Services Representative - Tempe

Client Services Representative - Tempe

AGAT LaboratoriesTempe, AZ, US
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Your future is bright at AGAT!.At AGAT Laboratories, we are the next step in your career! By joining AGAT, you become part of a dynamic, purpose-driven team that fosters innovation, collaboration, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Client Services Care Specialist (Part-time)

Client Services Care Specialist (Part-time)

Western Alliance BankChandler, AZ
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Client Services Care Specialist (Part-time).As a Client Care Specialist you'll display a high level of client service, provide a professional, prompt, and accurate banking experience and exemplify ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Client Implementations Manager

Client Implementations Manager

CVS HealthScottsdale, AZ, US
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At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Client Service Manager

Client Service Manager

Mercer AdvisorsScottsdale, AZ, US
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For 40 years, Mercer Advisors has worked with families to help them amplify and simplify their financial lives.How? By integrating financial planning, investment management, tax, estate, insurance,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Temporary Client Services Representative

Temporary Client Services Representative

VirtualVocationsTempe, Arizona, United States
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A company is looking for a temporary Client Services Representative to support their Benefits Administration team.Key Responsibilities Support large volumes of inbound and outbound contacts promp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Client Services Rep

Client Services Rep

TSRTempe, Arizona
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Consult with clients to deliver a comprehensive solution.Guide and drive the client towards the best solution for their business needs. Analyze existing systems, interface requirements, business pro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Client Success Manager

Client Success Manager

IT1Tempe, AZ, US
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T1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a skilled and experienced Client Services Manager to join our Consulting team.T1 has been ranked as on...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Manager, People Services

Manager, People Services

American Vision PartnersTempe, AZ, US
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The People Services Manager is responsible for leading and overseeing all aspects of the HR function, including employee relations, performance management, compliance, benefits administration, and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Administrative Assistant, Client Delivery Services (Temporary)

Administrative Assistant, Client Delivery Services (Temporary)

Baker Tilly US, LLPTempe, Arizona, United States
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Overview Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U. New York, London, San Francisco, L...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Manager - Client Support

Manager - Client Support

ADPW Rio Salado, Tempe, AZ, US
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Are you ready to grow your career and lead a team at an established, respected, global company?.Are you empathic to client needs, the people you lead, and internal partners to drive success?.Are yo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Client Relations Manager

Client Relations Manager

BerkadiaScottsdale, Arizona, US
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Are you looking for an opportunity to bring your unique skills and experiences to a leading commercial loan servicer?.Join Berkadia's loan servicing platform and learn from the best of the best at ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Client Services Intern

Client Services Intern

MARKITORSScottsdale, AZ
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You Are Unique : Respect the uniqueness of every human being.Always Fresh, Always Thrilling : Innovate to keep things exciting. Bias For Action : When in doubt, do what you think is right.Ownership : De...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Client Services Associate

Client Services Associate

RHScottsdale, AZ, United States
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RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching.The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scali...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Client Success Manager

Client Success Manager

MediaAlphaTempe, AZ, US
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Job Description

Job Description

MediaAlpha is a customer acquisition solutions provider powered by technology and data science. The company provides industry-leading solutions designed to reach consumers shopping within high-consideration categories such as property and casualty insurance, health insurance, life insurance, and more.

MediaAlpha is growing in the Agent Lead Marketplace, where insurance agents can acquire consumer leads through our transparent and efficient platform. To help maintain and grow our agent lead business, we are looking for a Client Success Manager. Reporting to the Director of Client Success, you will be responsible for maintaining and growing your own book of business.

Objectives of this Role

  • Represent MediaAlpha's agent team, starting with a comprehensive understanding of our target agents and our lead platform
  • Maintain and grow a book of business
  • Be an extension of your agents' teams by taking on the role of a trusted consultant
  • Consistently look for ways to improve the MediaAlpha for Agents experience by soliciting constructive feedback and clearly communicating actionable items and ideas to internal teams
  • Help grow the MediaAlpha agent business by increasing spend and soliciting referrals from existing agents

Key Responsibilities

  • Set up new agent accounts and integrations.
  • Onboard new agents within 24 hours of assignment.
  • Conduct regular one-on-one consultations with assigned agents, offering tailored recommendations to help grow their business.
  • Optimize and expand accounts to meet quarterly growth targets.
  • Monitor agent lead return rates and account balances.
  • Maintain and update Salesforce reports and dashboards.
  • Analyze MediaAlpha platform data to identify optimization opportunities.
  • Collaborate with cross-functional teams, including Marketing, Product, and Sales, to drive improvements and innovations in the agent business.

    • Required Qualifications & Skills

  • Bachelor's degree required.
  • 2-3 years of Client Success experience preferred.
  • Strong relationship-building skills and a client-focused mindset.
  • Proficiency in technology tools such as Salesforce, Outreach, Slack, and Google Workspace.
  • Receptive to feedback and eager to learn and improve.
  • Excellent verbal and written communication skills.
  • Ability to work independently and as part of a team.
  • Collaborative spirit—willing to support colleagues and celebrate team successes.
  • Goal-oriented with a strategic mindset, contributing to both individual and team success.

    • Compensation & Benefits

    We are excited to offer a competitive base pay range of $60,000 to $65,000 per year for this position, based on experience and qualifications. But that's not all - as a valued member of our team, you will also have access to an array of top-notch benefits, including :

  • Annual bonus program and participation in our Restricted Stock Unit program
  • 100% Employer-paid health, dental, and vision insurance for you, your dependents, and spouse or registered domestic partner
  • 100% Employer paid long term disability, and life insurance
  • 401(k) retirement plan with matching contributions to help you plan for your future
  • Open Paid Time Off policy with a birthday day off and 11 holidays
  • Professional development reimbursement along with a subscription to Masterclass
  • Cell Phone, Wellness, and Internet expense reimbursement, along with a subscription to the Calm App
  • 100% fully paid parental leave for team members up to 22 weeks for the primary caregiver and 12 weeks for the secondary caregiver
  • Dog-friendly offices (LA and AZ) along with a $300 pet adoption reimbursement

    • Diversity, Equity, and Inclusion

    MediaAlpha is committed to fostering, cultivating, and maintaining a culture of diversity, equity, and inclusion. Our philosophy and actions are built on the premise that as an employer and citizens of our communities, we can create opportunities for lasting change.

    Fair Chance

    MediaAlpha will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local "Fair Chance" laws. We are also committed to providing reasonable accommodations for qualified applicants with disabilities and disabled veterans in our application process. If you need assistance or an accommodation due to a disability, please contact us at peopleops@mediaalpha.com or (213) 316-6256.