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Customer service • augusta ga

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Customer Service Representative

Customer Service Representative

Big I South CarolinaNorth Augusta, SC, United States
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The Customer Service Representative at Austin Taylor Insurance Agency is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Remote Customer Service

Remote Customer Service

Professional Career SolutionsAugusta-Richmond County, Georgia
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We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Representative

Customer Service Representative

Lose DesignNorth Augusta, SC, United States
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About the job Customer Service Representative.We are looking for a Customer Service Representative who will be responsible for delivering exceptional customer service, maximising customer satisfact...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Rep / Service Writer

Customer Service Rep / Service Writer

Yancey Bros. Co.Augusta, GA, US
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Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service.From Caterpillar heavy and compact construction equipment to on-highway trucks, w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service

Customer Service

Champlin EnterpriseEvans, GA, United States
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As a customer service representative you have to be warm and friendly.You are the face of our company, your job description is to set up a display of our product, answer any questions they may have...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Representative

Customer Service Representative

Circle K Stores, Inc.Evans, GA, United States
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Store 2703182 : 1045 Furys Ferry Rd, Evans, Georgia 30809.Customer Service Representative.We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Associate

Customer Service Associate

Roses Discount StoresNorth Augusta, SC, US
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As a Roses / Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Rep

Customer Service Rep

Lincare HoldingsNorth Augusta, SC, US
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This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product / service needs, and supporting compliance to physici...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Representative

Customer Service Representative

U-HaulAugusta, GA, US
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Customer Service Representative.Looking for a people person with open availability and willingness to get dirty and sweat. Are you a people person? Do you love helping others? U-Haul is in search of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Associate

Customer Service Associate

WalgreensBeech Island, SC, United States
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Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service / Admin

Customer Service / Admin

Bailey's Comfort ServicesAugusta, GA, United States
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It's time for your CAREER to take off .Looking for candidates that are willing to learn and grow.Your success is waiting for you!. Our Business is growing rapidly and we are hiring top people to gro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Associate

Customer Service Associate

Variety Stores LLCNorth Augusta, SC, US
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As a Roses / Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Representative

Customer Service Representative

GPACAugusta, GA, US
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Commercial & Personal Lines Insurance Customer Service Representative.We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service Rep / Service Writer

Customer Service Rep / Service Writer

Yancey Bros.Augusta, GA, United States
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Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service.From Caterpillar heavy and compact construction equipment to on-highway trucks, w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Associate

Customer Service Associate

GrahamAugusta, GA
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REMOTE - Client Service Associate.Contract Position, 5 days per week, from 9am-6pm EDT with one-hour lunch.Client Service Associate opportunity with the possibility of becoming a permanent position...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Representative

Customer Service Representative

David's BridalAugusta, GA, US
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Minimal weekday hours required (join for weekends only!).Competitive hourly pay rates & team bonus.At David's Bridal, we empower our customers and our employees to stay true to their dreams and fin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Representative

Customer Service Representative

Circle KNorth Augusta, SC, US
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Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Representative

Customer Service Representative

CoforgeAugusta, GA, US
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Customer Service Representative.Customer Service, call center, customer support, customer experience via phone.We at Coforge are hiring Customer Service Representative with the following skillset : ....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
CUSTOMER SERVICE MANAGER

CUSTOMER SERVICE MANAGER

All Ways Caring HomeCareAugusta, GA, United States
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The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.Seeking a self-motivate...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Representative

Customer Service Representative

gpacAugusta, GA, United States
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Commercial & Personal Lines Insurance Customer Service Representative.We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Representative

Customer Service Representative

Big I South CarolinaNorth Augusta, SC, United States
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The Customer Service Representative at Austin Taylor Insurance Agency is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.

Benefits / Perks

  • Competitive Pay
  • Professional Development
  • Job Stability in a growing industry

Responsibilities

  • Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, providing documentation.
  • Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims.
  • Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
  • Set appointments and / or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
  • Confer with customers to provide detailed information about products and services, quote new business, process renewals and / or cancel accounts, take payments, and provide requested documentation.
  • Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution.
  • Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier.
  • Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
  • Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
  • Qualifications

  • Hold the insurance license required by your state and have a minimum of two years commercial lines insurance account management experience as well as a Bachelor's Degree or comparable work experience.
  • Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
  • Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations.
  • Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision.
  • Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.
  • YOUR FUTURE as an Independent Insurance Agent Starts Here

    If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place! Working with a Big I South Carolina member agency is a great career choice!

    Big I South Carolina is the states oldest and largest trade association of property and casualty insurance agents. Our members are small business owners who represent more than one insurance company and sell all types of insurance. As a result, they can offer clients a wider, trusted choice of auto, home, business, life and health insurance products. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you!

    With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?