serp_jobs.breadcrumb.workplace_remote Data analyst serp_jobs.h1.location_city

Job Description

Job Description

WHO ARE WE : BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings.

We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE.

SUMMARY :

The Vending Fulfillment Analyst is responsible for overseeing and optimizing the vending fulfillment processes through strategic data analysis, project management, and cross-functional collaboration. This role requires strong analytical skills, problem-solving abilities, and the capacity to drive continuous improvement initiatives. The Analyst will serve as a key liaison between the vending fulfillment team, suppliers, and other internal stakeholders to ensure efficient and accurate inventory management.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Personally exhibits, recruits, and coaches associates consistent with Core Behaviors.
• Responsible for promoting a culture of safety.
• Lead and support Vending Fulfillment Leads with strategic data analysis and research initiatives.
• Analyze and resolve complex billing issues and Hawkeye errors, providing strategic recommendations to prevent recurrence.
• Monitor and optimize portal performance, identifying trends and areas for improvement.
• Conduct in-depth research and analysis on vending item adds, changes, and substitutions, driving data-driven decisions.
• Identify and rectify RAT errors and item quantity discrepancies, implementing process improvements to enhance accuracy.
• Lead data analysis for scheduled min / max reviews to ensure optimal inventory levels in both vending and warehouse locations.
• Identify root cause issues and develop strategic solutions by collaborating with cross-functional teams to minimize recurrence.
• Maintain a high level of customer focus, communication, diligence, and accuracy, driving continuous improvement.
• Develop and implement detailed knowledge of Blackhawk policies, procedures, and practices to enhance operational efficiency.
• Maintain and leverage a deep understanding of BHID systems (including P21, OS ticket, Hawkeye, CribMaster, AutoCrib, etc.) to drive strategic initiatives.
• Perform all work in accordance with the company prescribed ISO processes and procedures utilizing appropriate company systems.
• Develop and present strategic reports and recommendations to senior management, supporting informed decision-making.

QUALIFICATIONS :

SUPERVISORY RESPONSIBILITIES :

EDUCATION and / or EXPERIENCE :

CERTIFICATES, LICENSES, REGISTRATIONS :

WORK ENVIRONMENT :

BENEFITS :