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Job Description

Job Description

Job Title : Customer Service Rep

Job Description

The Customer Service Rep will focus on managing data entry tasks and organizing email communications effectively. The role requires responding to emails, maintaining an organized system for customer interactions, and ensuring accurate data entry with a focus on alphanumeric details. The ideal candidate will possess excellent email communication skills and should be capable of dealing with challenging people and scheduling scenarios.

Responsibilities

• Perform accurate data entry tasks with attention to detail.
• Organize and manage email communications with a focus on customer interactions.
• Maintain a high level of organization in handling part numbers and product details.
• Communicate effectively via email, showcasing strong written communication skills.
• Utilize software tools such as Word Suite and Excel for data management.
• Adapt to using ERP systems for efficient data processing and management.
• Handle difficult scheduling and customer service scenarios with professionalism.

Essential Skills

Additional Skills & Qualifications

Work Environment

The role is based onsite in Carlsbad, working within a team of seven people. The office environment is conducive to focused and analytical work. The position requires attendance from 8am to 5pm, emphasizing reliability and commitment. The team is composed of quiet and hardworking individuals who value professionalism.

Pay and Benefits

The pay range for this position is $22.00 - $24.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

Workplace Type

This is a fully onsite position in Carlsbad,CA.

Application Deadline

This position is anticipated to close on Aug 27, 2025.

About Aston Carter :

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.