Field service representative serp_jobs.h1.location_city
serp_jobs.job_alerts.create_a_job
Field service representative • sparks nv
Field Service Tech
Lincoln ElectricReno, NV, US- serp_jobs.job_card.promoted
Customer Service Representative
The Wash TubSparks, NV, United States- serp_jobs.job_card.promoted
Customer Service Representative
U-HaulReno, NV, United States- serp_jobs.job_card.promoted
Customer Service Representative
Valora Marketing, Inc.Reno, NV, USLead Field Service Technician
QualusReno, NV, US- serp_jobs.job_card.promoted
CNC Field Service Technician
Heller Machine Tools - MichiganReno, NV, US- serp_jobs.job_card.promoted
Patient Service Representative
ZOLL LifeVestReno, NV, US- serp_jobs.job_card.promoted
Field Service Technician
DXPSparks, NV, USField Service Technician - Midwest
HawsSparks, NV, USField Sales Representative
The Nielsen CompanyReno, NVField Sales Representative
U.S. LawShieldReno, NV, US- serp_jobs.job_card.promoted
Field Logistics Support Representative
VirtualVocationsReno, Nevada, United States- serp_jobs.job_card.promoted
Customer Service Representative
Jerry.aiReno, NV, USField Service Representative
Schneider ElectricNevada, NV, US- serp_jobs.job_card.promoted
Customer Service Representative
The Siegel GroupReno, NV, United StatesFull Time Field Sales Representative
AsurionReno, NV, US- serp_jobs.job_card.new
Client Service Representative
VCA Animal HospitalsReno, NV, USClient Service Representative
Clinical Laboratories of Hawaii, LLPReno, NV, US- serp_jobs.job_card.promoted
Customer Service Representative
BakeMarkReno, NV, United StatesField Service Technician (Remote)
ProMachSparks, NV, USField Service Tech
Lincoln ElectricReno, NV, US- serp_jobs.job_card.full_time
Location : Reno
Employment Status : Hourly Full-Time
Function : Customer Experience
Pay Grade and Range : USXX - Grade USXX Hourly 39 $44,499.55 $63,570.79
Bonus Plan : OIP
Target Bonus : 5.0
Hiring Manager : Mark Stapleton
Recruiter : Kendra Bartl
Job Responsibilities
Job Summary
We are seeking a reliable, motivated, and hardworking Field Service Technician. The job consists of traveling to the customer's location and providing the customer with onsite commissioning, end user training, troubleshooting equipment, and resolving issues on service calls.
Job Duties and Responsibilities
- Travel up to 75% domestically and internationally for onsite training and commissioning of new equipment. Passport required.
- Quality workmanship and attention to detail. Provide a professional and courteous customer experience.
- Provide onsite technical support for existing customers with machine issues.
- Troubleshoot and resolve issues with software, mechanical, and electrical components
- Keep detailed service event logs, including field reports, quality control reports, and updated information in Salesforce
- Create procedures and documentation for internal training and continuous improvement
- Work closely with other factory personnel to ensure quality and continuous improvement efforts as it relates to customer satisfaction
- Support sales by providing system application and specification information.
- Troubleshoot and repair electrical systems, wiring and component failures in a production environment.
- Prioritize safe work practices daily. Complete Job Safety Analysis forms for each job site visited. Attend safety meetings as required
- Complete all travel and expense reports in a timely manner
- Responsible for company tools and credit card.
- Assist the technical support group with customer service by calling and emailing customers with technical issues, creating and closing cases in Salesforce, using LogMeIn 123 for onboard access to troubleshoot customer issues.
- Other duties as assigned
Job Requirements
Education and Experience
Physical Demand and Work Environment
Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.