Home2 Suites by Hilton Columbus DowntownColumbus, OH, US
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The Front Desk Agent is responsible for providing exceptional service to guests during their stay.The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Front Desk Coordinator - Columbus, OH.Are you looking for a company you can grow your career with and advance in?.Are you goal oriented, self-motivated & proactive by nature?.Do you have a passion ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Service Desk Agent
VirtualVocationsColumbus, Ohio, United States
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A company is looking for a Service Desk Agent I.Key Responsibilities Provide 100% phone support (inbound and outbound) and first level assistance via phone and email Resolve and / or escalate inci...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Front Desk Secretary (French)
The Nemecek Firm, Ltd.Columbus, OH, US
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Career Advancement Opportunities .We are seeking a highly motivated.In this role, you will work under the supervision of our attorneys and legal assistants, providing support and ensuring they are ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Front Desk Agent
Image Hotel ManagementGrove City, OH, US
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serp_jobs.filters_job_card.quick_apply
Our Prestige Hotels LLC is seeking front desk agents to join our team.We are looking for team players with high energy, an upbeat personality, and outstanding customer service skills!.Medical, Dent...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Front Desk Agent
Columbus Hospitality ManagementColumbus, OH
serp_jobs.job_card.full_time
Act with integrity, honesty, and knowledge that promotes the culture, values and philosophy of Marriott.Assist guest with check-in and checkout processes (verifying registration, address and credit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Dog Daycare Front Desk
PetSuitesColumbus, OH, US
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We believe in the mission of "Pet Lovers Delighting Pet Lovers" and we demonstrate this through being Playful, Passionate, Personal and Professional.
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Front Desk Agent
Hampton Inn Columbus / EastonColumbus, OH, US
serp_jobs.job_card.full_time
The Front Desk Agent is responsible for providing exceptional service to guests during their stay.The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Front Desk Receptionist + Barista
Penzone SalonsColumbus, OH, US
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Front Desk Receptionist + Barista.Improve lives from the outside in.Join our team + enjoy $10 haircuts, $20 massage, 40% off salon + spa products, growth opportunity + oh, so much more - best.You'r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Front Desk Agent
MainStay Suites Columbus North - WorthingtonColumbus, OH, US
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We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression.
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Front Desk Agent
Courtyard - Columbus AirportColumbus, OH, US
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The Front Desk Agent is responsible for providing exceptional service to guests during their stay.The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
PM Hotel Front Desk Agent
Embassy Suites Columbus, OHColumbus, OH, US
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Also, must be able to put your phone down to work.And one more thing, I keep interviewing people who say they are doing multiple tasks at other properties, like maintenance or breakfast or housekee...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Front Desk Representative •ASAP •
Hustle Notice BizColumbus, OH, US
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Location : Columbus, OH Employment Type : Full-Time Salary Range : $37,500 - $46,000 yearly (based on experience).We are actively seeking a highly motivated and personable Front Desk Representative to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Front Desk Agent Homewood Suites Polaris
Homewood Columbus / PolarisColumbus, OH, US
serp_jobs.job_card.part_time
The Front Desk Agent is responsible for providing exceptional service to guests during their stay.The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Front Desk Agent
Home2 Suites by Hilton Columbus DowntownColumbus, OH, US
job_description.job_card.30_days_ago
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serp_jobs.job_card.full_time
job_description.job_card.job_description
The Front Desk Agent is responsible for providing exceptional service to guests during their stay.
The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries and issues in a friendly, efficient manner.
Essential functions : Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Greet and welcome guests upon arrival, ensuring a warm and positive first impression.
Register guests into the hotel’s system, verifying reservation details, address, and payment information.
Promote and enroll guests in the hotel’s loyalty program, providing recognition and benefits to members.
Process payments during check-in and check-out, manage a house bank, and accurately report daily receipts.
Assist guests with service requests, such as issuing keys, handling safety deposit boxes, and posting miscellaneous charges.
Respond promptly and effectively to guest complaints, providing solutions and escalating as necessary.
Answer telephone calls courteously, providing accurate information and service.
Handle reservations with efficiency and accuracy.
Assist with hotel shuttle or transportation services, ensuring timely and courteous service.
Assist guests with luggage upon arrival and departure.
Be knowledgeable about the local area, hotel services, and amenities, providing helpful information to guests.
Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes.
Be aware of and prepare for incoming VIP guests.
Follow all company Standard Operating Procedures and perform additional tasks as directed by the General Manager.
Exhibit a positive and cooperative attitude as part of the team.
Communicate effectively with coworkers and contribute to a supportive work environment.
Handle and account for keys properly.
Understand and adhere to emergency procedures and security policies.
Ensure the confidentiality and protection of guest room numbers.
Promote hotel amenities and upgrades to guests to enhance their experience and increase revenue.
Must maintain a neat, clean, and well-groomed appearance in accordance with company standards
Qualifications :
Education : High School diploma or equivalent.
Experience : Prior experience in a customer service role preferred.
Strong verbal and written communication skills.
Basic computer skills.
Knowledge of the hotel, its services, and the surrounding area.
Ability to stand for extended periods, up to 8 hours.
Ability to lift up to 15 lbs on occasion.
Willingness to work flexible schedules, including nights, weekends, and holidays, as required by the business needs.