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Implementation Manager -Customer Experience (Remote)

Implementation Manager -Customer Experience (Remote)

PosiGenNew Orleans, LA
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The Implementation Manager - Customer Experience (Remote) will lead cross-functional efforts to drive operational performance and scalability across solar programs. This role serves as a key connect...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Event Coordinator

Event Coordinator

Property SoarNew Orleans, LA, US
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At Property Soar, we believe in elevating potential—both in real estate and in people.Based in the heart of New Orleans, we are a dynamic property management and investment firm dedicated to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Oracle CPQ Cloud Implementation Consultant - Manager

Oracle CPQ Cloud Implementation Consultant - Manager

PwCNew Orleans,LA
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SummaryA career in Oracle consulting will provide you with the opportunity to help organisations use enterprise technology to achieve their digital technology goals and capitalise on business oppor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Program Coordinator

Program Coordinator

Hispanic Chamber of Commerce of LouisianaMetairie, LA, US
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The Hispanic Chamber of Commerce of Louisiana Foundation (HCCL) is seeking a highly organized and detail-oriented administrative assistant to support our foundation's goals.The ideal candidate ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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In Room Dining Coordinator

In Room Dining Coordinator

Four Seasons HotelsNew Orleans, LA, US
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Four Seasons Hotels and Residences New Orleans is seeking candidates to join our dynamic in-room dining team as an In-Room Dining Coordinator. Our Coordinator is responsible for assisting guests by ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Housekeeping Coordinator

Housekeeping Coordinator

HiltonNew Orleans, LA, US
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The iconic Waldorf Astoria property in New Orleans, The Roosevelt, is seeking a FT Housekeeping Coordinator to join the team! Our luxury hotel offers an unparalleled combination of Southern hospita...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Care Coordinator

Care Coordinator

ACT One Health LLCNew Orleans, LA, US
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We are seeking a compassionate and experienced Care Coordinator to join our healthcare team.The ideal candidate will have 3-5 years of experience in a clinical setting and a strong commitment to pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Activity Coordinator

Activity Coordinator

Catholic Charities Archdiocese of New OrleansBelle Chasse, LA, US
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The Activity Coordinator is responsible for the coordination and implementation of all aspects of choosing, planning, and carrying out resident activities and outings to enrich the lives of the res...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Logistics Coordinator

Logistics Coordinator

RyderBelle Chasse, LA, US
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The Logistics Coordinator plays a pivotal role in coordinating and executing multi-modal logistics across both domestic and international freight channels. This position ensures the timely and cost-...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Support Coordinator

Support Coordinator

ABC Case ManagementMetairie, LA, US
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Salary : $37,000-$39,000 annually.EXPERIENCE & QUALIFICATIONS : .Bachelor's or Master's degree in a human services field, from a field-specific accredited institution including : Social Wor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Implementation Coordinator

Implementation Coordinator

VirtualVocationsNew Orleans, Louisiana, United States
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A company is looking for an Implementation Coordinator to join their Client Delivery team.Key Responsibilities Manage implementation pipeline and oversee projects from start to finish Ensure hig...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Senior Sage Intacct Implementation Specialist

Senior Sage Intacct Implementation Specialist

EisnerAmperNew Orleans, LA, United States
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At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact.Whether you're starting out in your career or taking your next step as a seasone...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Prevention Coordinator

Prevention Coordinator

Dynamic Systems TechnologyNew Orleans, LA, US
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The PC will serve as the Substance Abuse Prevention Trainer and Case Manager within their assigned State Army National Guard. The PC will report directly to the Risk Reduction Coordinator (RRC).Assi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Events and Special Projects Coordinator

Events and Special Projects Coordinator

ASM GlobalNew Orleans, LA, US
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Events and Special Projects Coordinator.ASM Global, the leader in privately managed public assembly facilities,.Events and Special Projects Coordinator for the Shrine on Airline facility.ASM Global...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Parts Coordinator

Parts Coordinator

ManitowocBelle Chasse, LA, US
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As a Parts Coordinator, you'll be responsible for identifying, locating, and obtaining parts in order to meet customer's needs. This position will be located at the Belle Chasse, LA branch for MGX E...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Service Coordinator

Service Coordinator

Louisiana CATHarvey, LA, US
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YOUR CAREER WITH LOUISIANA CAT.Louisiana Cat has been proud to represent Caterpillar® for 4 continuous generations in the state of Louisiana. We have been providing our customers with the highes...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Manager, Workday Implementation - Payroll

Manager, Workday Implementation - Payroll

KPMG-UnitedStatesNew Orleans, LA
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Manager, Workday Implementation - Payroll.The KPMG Advisory practice is currently our fastest growing practice.We are seeing tremendous client demand, and looking forward we don't anticipate that s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Reporting Coordinator

Reporting Coordinator

Capital City PressNew Orleans, LA, US
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Job Title : Reporting Coordinator.We are seeking a highly organized and analytical Reporting Coordinator to join our team. This role is responsible for maintaining and managing our reporting platform...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Event Coordinator

Event Coordinator

Vista SothebyNew Orleans, LA, US
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We are seeking a highly organized and detail-oriented.The ideal candidate is creative, resourceful, and thrives in a fast-paced environment, ensuring every event runs smoothly and aligns with the b...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Development Coordinator

Development Coordinator

University of New OrleansNew Orleans, La
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Thank you for your interest in The University of New Orleans.Once you start the application process, you will not be able to save your work, so you should collect all required information before yo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Implementation Manager -Customer Experience (Remote)

Implementation Manager -Customer Experience (Remote)

PosiGenNew Orleans, LA
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Summary

The Implementation Manager - Customer Experience (Remote) will lead cross-functional efforts to drive operational performance and scalability across solar programs. This role serves as a key connector between operations, technology, and customer-facing teams to implement high-impact initiatives aligned with business priorities. The Implementation Manager will oversee the development and execution of internal product strategies, leverage data to identify gaps and opportunities, and ensure cross-departmental alignment through strong project oversight and communication. Success in this role requires analytical depth, operational fluency, and a bias toward action in a fast-paced, evolving environment.

Essential Job Functions

  • Leads high-impact projects focused on improving operational workflows, tooling, and customer experience across the solar lifecycle.
  • Facilitates cross-functional collaboration between product, operations, CX, engineering, and executive leadership to drive clarity, prioritization, and execution.
  • Identifies process inefficiencies, system limitations, and data gaps; develops actionable recommendations based on root cause analysis and business intelligence.
  • Oversees development and optimization of internal platforms and tools by translating business needs into product requirements.
  • Creates structured documentation to support implementation plans, SOPs, and strategic decision-making.
  • Establishes project milestones and tracking systems to monitor performance and ensure timely execution of initiatives.
  • Communicates status updates and key insights to leadership and stakeholders, enabling informed decisions and business agility.
  • Supports the rollout of new product features and process improvements, ensuring alignment across impacted teams.

Competencies

  • Strong analytical and strategic thinking skills, with the ability to convert complex data into actionable insights.
  • Proven track record of leading cross-functional projects from ideation through implementation with measurable results.
  • Clear and effective communicator across all levels, with the ability to influence and align diverse stakeholders.
  • Self-starter who thrives in ambiguity and proactively drives initiatives forward with minimal oversight.
  • Deep operational understanding and ability to translate frontline challenges into product solutions.
  • Proficient in tools such as Google Workspace, Excel / Sheets, project management software (Asana, Jira), and data platforms (e.g., Looker, Sigma).
  • Experience in customer-centric environments with a strong focus on continuous improvement.
  • Industry experience in residential solar or energy efficiency is highly preferred.

    • Qualifications & Requirements

  • Bachelor’s degree in Business, Engineering, or a related field; MBA or equivalent experience preferred.
  • 3–5+ years of experience in product management, project management, or operational strategy, preferably in solar, energy, or technology sectors.
  • Demonstrated success in developing and scaling new products or programs, from concept to execution.
  • Strong analytical skills with the ability to use data to drive decisions and measure outcomes.
  • Exceptional communication skills—written, verbal, and visual—with the ability to influence cross-functional stakeholders and leadership.
  • Proficient in project management tools (e.g., Jira, Asana, Smartsheet, Monday.com) and data platforms (e.g., Excel, Looker, Sigma).
  • Ability to thrive in a fast-paced, ambiguous environment and drive clarity through collaboration and structure.
  • Experience working with cross-functional teams including engineering, operations, customer care, and finance.
  • A bias toward action, with a focus on results, experimentation, and continuous improvement.
  • Passion for clean energy, customer experience, and operational excellence.

    • Physical Demands

    The physical requirements outlined are essential for performing the core duties of this role.

  • Primary responsibilities involve regular speaking, listening, standing, walking, using hands to handle or feel objects, and reaching with arms.
  • Occasionally, the role may require sitting, climbing, balancing, stooping, kneeling, crouching, or crawling. Employees must be able to frequently lift and move objects weighing up to 10 pounds and occasionally up to 40 pounds.
  • Vision requirements include the ability to focus at close and long distances, distinguish colors, maintain peripheral awareness, perceive depth, and make precise focus adjustments.

    • EEO Statement