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Order builder • hialeah fl
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Order Fulfillment Analyst
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Costa FarmsMiami, FL, US- serp_jobs.job_card.full_time
Order Fulfillment Analyst
The Order Fulfillment Analyst supports the planning, coordinating, and executing of the company's order fulfillment operations. This role is critical in analyzing sales orders, monitoring inventory levels, and identifying opportunities to streamline processes and enhance the customer experience. The ideal candidate combines a strong analytical mindset, attention to detail, and a passion for delivering accurate, timely insights to support cross-functional teams and ensure operational success.
Primary Responsibilities :
- Analyze order and inventory data to identify trends, forecast needs, and optimize fulfillment. Generate reports to support decision-making and improve operational efficiency.
- Create detailed, actionable reports to monitor demand forecasts, supply trends, and sales performance.
- Develop dashboards and data visualizations to streamline decision-making processes.
- Collaborate with supply chain, sales, and operations teams to monitor fulfillment readiness and inventory at risk.
- Assist in identifying and resolving order discrepancies, delays, or other fulfillment challenges that could impact customer satisfaction.
- Collaborate with operations teams to track product readiness and address inventory at risk.
- Monitor the demand control process and provide updates to the Order Fulfillment Manager on customer compliance and consumption patterns.
- Help prepare data and insights to support decision-making by senior leaders, including forecast variances, live goods sourcing needs, and profitability assessments.
- Produce monthly and yearly projections for hard goods (e.g., racks and shipping materials) to ensure operational continuity.
- Evaluate and oversee live goods sourcing deals, ensuring they contribute positively to the bottom line.
- Support sales initiatives to drive top-line revenue growth by addressing fulfillment needs and opportunities.
- Address and resolve order issues while accommodating unique customer requirements.
- Identify and resolve issues related to order fulfillment, such as order discrepancies, delays, or customer complaints. Work to find effective solutions that enhance customer satisfaction.
- Participate in weekly meetings with sales teams, management, and other stakeholders. Provide updates on order fulfillment status, inventory levels, and any issues affecting order processing.
- Ensure that orders are fulfilled accurately and on time, addressing any discrepancies or delays promptly.
Work Environment :
Qualifications :
Skills :
Competencies :
All applicants must be work-authorized.
Costa Farms will not sponsor any visa for this position.
Costa Farms offers competitive wages and benefits, including :
Costa Farms headquarters also has :
This organization participates in E-Verify
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.