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Job Description

Job Description

Patient Account Specialist

Location : Onsite at our Corporate Office – Wilmington, NC

This is not a remote position)

Schedule : Full-time, 40 hours per week. Overtime or flexible hours may be needed during peak billing times.

What You’ll Be Doing

• Preparing and transmitting insurance claims using patient files as documentation for reimbursement of care provided.
• Entering patient financial information accurately in Netsmart and auditing files monthly to make sure all payers are billed for patients served that month.
• Collaborating closely with our Simitree Outsource Billing Team.
• Working with both internal teams and external contacts to ensure billing documentation is accurate, complete, and available.
• Monitoring and following up on delinquent patient accounts.
• Auditing patient files for accuracy and ensuring accounts receivable / payable information matches claims filed.
• Organizing your workload to stay efficient and meet deadlines.
• Building positive relationships with colleagues and maintaining excellent customer service.
• Demonstrating the mission, vision, and values of Lower Cape Fear LifeCare every day.

What We’re Looking For