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Patient account representative • grand rapids mi
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Description
Iris Comm Lab is dedicated to delivering impactful communication solutions that bridge technology and human interaction. Our commitment to innovation and customer service excellence drives us to continually improve and adapt, ensuring our clients receive the best possible support.
Iris Comm Lab We are seeking a dedicated and dynamic Customer Account Representative to join our growing team. In this role, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their needs are met. You will engage with clients to address inquiries, troubleshoot issues, and promote our products and services.
Job : On site
Location : Grand Rapids, MI
Pay Range : $900 - $1150 per week
Key Responsibilities
- Serve as the primary point of contact for customer inquiries and issues.
- Manage and resolve customer complaints and concerns in a timely manner.
- Maintain accurate records of customer interactions in the CRM system.
- Assist customers with the ordering process, including product inquiries and order status.
- Analyze customer feedback and provide insights to improve service and product offerings.
Skills, Knowledge and Expertise
Benefits
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.