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Patient account representative • tempe az

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Patient Collections Account Manager

Patient Collections Account Manager

Dental Center of FlorenceTempe, AZ, US
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Patient Collections Account Manager.At Gen4, we pride ourselves on our commitment to providing an incredible patient experience. We are passionate about our craft and the impact we can have on our p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Patient Service Representative

Patient Service Representative

USPIMesa, Arizona
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Patient Service Representative to join our team.We are a fast-paced ASC (Ambulatory Surgery Center) environment, committed to delivering the highest quality care and experience for patients and the...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Account Success Representative

Account Success Representative

USA JobsPhoenix, AZ, US
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Account Success Representative.This role is remote and not required to be in the office, however this position is required that the candidate lives within 50 miles of the Phoenix business unit.The ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Patient Access Representative

Patient Access Representative

Upward Health CareersPhoenix, Arizona, US
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Upward Health is an in-home, multidisciplinary medical group providing 24 / 7 whole-person care.Our clinical team treats physical, behavioral, and social health needs when and where a patient needs h...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Patient Access Representative

Patient Access Representative

Upward HealthPhoenix, Arizona, United States, 85042
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Upward Health is an in-home, multidisciplinary medical group providing 24 / 7 whole-person care.Our clinical team treats physical, behavioral, and social health needs when and where a patient needs h...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Carrier Account Representative

Carrier Account Representative

Arrive LogisticsPhoenix, AZ, US
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Carrier Account Representative.Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year.Our success is a tes...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Account Representative

Account Representative

Drug Plastics and Glass Co. Inc.Phoenix, AZ, US
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General tasks and responsibilities will include but are not limited to : .Maintain contact with accounts through calls, emails, social media, outreach, video conferences, and face-to-face meetings.Ex...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Patient Account Specialist

Patient Account Specialist

VirtualVocationsTempe, Arizona, United States
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A company is looking for a Patient Account Specialist - Remote (OR & WA).Key Responsibilities Screen patients and process Financial Assistance Applications, verifying eligibility and making accou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Patient Account Representative

Patient Account Representative

HOPCo | Healthcare Outcomes Performance CompanyPhoenix, AZ, US
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Patient Account Representative.Job Category : Revenue Cycle Management.Requisition Number : PATIE010060.Corporate Office Phoenix, AZ 85023, USA. Competitive Health & Welfare Benefits.HSA with qualifyi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Patient Services Representative

Patient Services Representative

Women's Health ArizonaGilbert, AZ, US
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Patient Service Representative.The Patient Service Representative will be responsible for greeting patients, scheduling appointments, verifying insurance information, and assisting with administrat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Account Representative

Account Representative

Peco PalletScottsdale, AZ, US
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The Account Representative establishes relationships with small volume customers to develop pallet pooling solutions and ensures that all necessary physical and administrative controls are in place...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Patient Access Representative

Patient Access Representative

UnitedHealth GroupPhoenix, AZ, US
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SIGN ON BONUS FOR EXTERNAL APPLICANTS.Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will direc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Patient Access Representative

Patient Access Representative

Envita Medical CenterScottsdale, AZ, US
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Located specifically in North Scottsdale, at East Bell Road and the 101.Full Time with Benefits (Medical, Life, Dental, Vision, and 401K). Monday through Friday during clinic hours 7 : 00 a.Patient Ac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Patient Account Resolution Specialist

Patient Account Resolution Specialist

Owens & MinorPhoenix, AZ, US
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Apria Healthcare Customer Service Representative.At Owens & Minor, we are a critical part of the healthcare process.As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Patient Collections Account Manager

Patient Collections Account Manager

Gen4 DentalTempe, AZ, US
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At Gen4, we pride ourselves on our commitment to providing an incredible patient experience.We are passionate about our craft and the impact we can have on our patients.We aim to foster a doct...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Account Representative

Account Representative

Raymund Paderes - Allstate InsurancePhoenix, AZ, US
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Fully remote position - work from the comfort of your own home.Are you a licensed insurance professional looking for a new opportunity to grow your career in a fully remote role? Our Allstate insur...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Patient Engagement Representative

Patient Engagement Representative

Physical Rehabilitation NetworkPhoenix, AZ, United States
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Patient Engagement Representative.As a PRN Patient Engagement Representative, you will be responsible for successfully managing large amounts of inbound and outbound calls.This will include followi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Remote Account Representative

Remote Account Representative

Arias OrganizationPhoenix, AZ, US
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We are seeking a Virtual Account Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Handle cu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Patient Advocate Representative - Bilingual - Arrowhead

Patient Advocate Representative - Bilingual - Arrowhead

Tenet HealthcarePhoenix, AZ, US
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This is the main job post content.Please focus on the core details and formatting as requested.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Acute Patient Access Services Representative

Acute Patient Access Services Representative

Banner HealthMesa, AZ, US
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Patient Access Services Representative.At Banner Health, you're not just taking a jobyou're joining our mission of "Healthcare made easier, so life can be better. As a Patient Access Services Repres...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Patient Collections Account Manager

Patient Collections Account Manager

Dental Center of FlorenceTempe, AZ, US
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Patient Collections Account Manager

At Gen4, we pride ourselves on our commitment to providing an incredible patient experience. We are passionate about our craft and the impact we can have on our patients. We aim to foster a doctor-centric organization that allows our doctors to do more of what they love. Culture, high performance, growth, and development are deeply embedded in our business and we have our sights set on finding individuals who are excited to be a part of a growing, flourishing company like ours. We offer competitive pay and a comprehensive benefits package available on the 1st of the month after 30 days of employment for full-time employees.

Job Description

The Patient Collections Account Manager plays a vital role in our mission to support patients during some of their most challenging times. This position is not just about numbers and balances; it's about connecting with individuals, understanding their unique situations, and helping them navigate the often overwhelming world of dental billing. The right candidate will step into this role with a heart full of compassion, ready to engage with patients and our operational leaders alike. They will tackle billing complications with resolve and grace, transforming potential frustrations into positive outcomes. With exceptional interpersonal skills and a deep understanding of empathy, they will negotiate payment arrangements that honor each patient's circumstances while ensuring that our service remains nothing short of extraordinary for everyone involved. Success in this position is measured by a reduction in A / R balances.

Duties and Responsibilities

  • Provide next level collection support to execute on the practice level A / R goals.
  • Review and manage patient accounts that are past 60 days (about 2 months) to ensure timely collection of outstanding balances.
  • Maintain accurate records of patient interactions and payment activities.

Patient Communication

  • Contact patients via phone, email, text and mail to discuss outstanding balances and payment options.
  • Provide excellent customer service by addressing patient inquiries and concerns regarding their accounts.

    • Payment Processing

  • Collect established payment plans or re-negotiate payment options with patients based on their financial situation.
  • Process payments and record transactions accurately in the system.

    • Billing and Claims Resolution

  • Collaborate with Office Managers and RCM team members to resolve discrepancies and billing issues.
  • Develop collection plans with the Office Manager to achieve results.
  • Follow up on unpaid claims and appeal denials as necessary.

    • Reporting and Documentation

  • Generate and analyze reports on collection activities and account statuses.
  • Produce and send out patient statements.
  • Ensure compliance with all federal, state, and local regulations regarding collections and patient privacy (HIPAA).

    • Team Collaboration

  • Work closely with the Director of RCM and other team members to achieve departmental goals.
  • Develop office level relationships to provide next level service to the patient, doctor and in office front office team.
  • Participate in regular team meetings and training sessions.

    • Qualifications

  • High school diploma or equivalent; associate or bachelor's degree in finance, business, or related field preferred.
  • Minimum of 2 years of experience in dental billing, collections, or a related field.
  • Strong understanding of dental billing and insurance processes.
  • Excellent communication and negotiation skills.
  • Proficiency in using billing software and Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to handle sensitive information with the highest level of confidentiality and professionalism.
  • Ability to work independently and as part of a team.

    • Additional Information

    Working Environment & Physical Requirements

  • Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer.
  • Minimal travel required.

    • Equal Opportunity Employer

    Gen4 Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.