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Program administrator • everett wa
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ERP System Administrator
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Job Description
Job Description
Benefits :Wipro Givon USA has an exciting new opportunity for System Administrator to join our team. The ERP System Administrator will be responsible for the administration, maintenance, and continuous improvement of the company's Enterprise Resource Planning (ERP) systems and connected services. This role will serve as the technical lead for the Epicor Kinetic upgrade while overseeing daily operations of the legacy Epicor Vantage system. The ideal candidate will also support report development, business intelligence tools, and other IT initiatives as needed.
Company Benefits - Why work with Wipro Givon
- Competitive Base Pay - $85,000 - $105,000 DOE
- Excellent Health, Dental, and Vision options
- Paid Time Off and Company Paid Holidays
- Company Paid Life Insurance
- 401k with Company Match
- Supplement Insurance Options
- Onsite Employee Events
- Experience working in an ERP system (Epicor experience preferred) and third-party integrations
- Proficiency in SQL, including query development and database management
- Experience with Crystal Reports development
- Familiarity with Java, including Coldfusion Markup Language (CFML)
- Serve as the primary contact for user queries and support
- Ability to work with cross-functional teams and vendors
- Flexibility to adapt to changing technologies and business needs
- Excellent customer service skills
- Excellent communication skills (verbal and written)
- Ability to lift up to 25 lbs, bend and stoop in small spaces
- Ability to move around the facility
- Ability to sit or stand for long periods at computer
- Ability to work at a computer station for long periods
- Applicants must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum
- Accommodations available upon request.
- Lead the technical implementation and upgrade to Epicor Kinetic
- Manage and maintain the legacy ERP Epicor Vantage service until the full transition to Kinetic
- Provide end-user support, training, and troubleshooting for ERP-related issues
- Develop, maintain, and enhance legacy reports using Crystal Reports, Java / Coldfusion Markup Language (CFML), and SQL
- Ensure data integrity, consistency, and accuracy across all ERP modules
- Administer and support the GrowBI platform post-Kinetic deployment
- Collaborate with business units to develop dashboards and analytics
- Document system configurations, procedures, and changes for knowledge sharing and future reference
- Assist with other IT department projects and tasks as needed
JOB REQUIREMENTS AND ABILITIES - Are you a good fit :
Job Duties and Responsibilities - What will you do daily :