serp_jobs.filters_job_card.part_time Project manager serp_jobs.h1.location_city

Project Manager

Are you a detail-oriented Project Manager who thrives on delivering exceptional results and ensuring client success from kickoff to completion?

Mainstay Technologies is seeking a highly organized, client-focused professional to join our team as a Project Manager. As a key member of our Service Operations team, you'll be instrumental in leading high-impact client and internal projectsfrom initial scoping and resource planning to successful, on-budget delivery. You bring a deep sense of ownership, a passion for precision, and a strong ability to navigate complex initiatives with clarity and care.

You'll collaborate across departments, aligning engineering, finance, and leadership stakeholders to ensure projects are executed smoothly and deliver real value to clients. Whether you're managing scope and budgets, forecasting revenue, or fostering cross-functional collaboration, your ability to drive outcomes while maintaining a people-first mindset will play a pivotal role in supporting Mainstay's mission and long-term success.

What you will be doing :

Client Project Management : Use internal systems and work with internal teams to manage client projects, including project hours, budgets, scope, communications, and deadlines.

• Work with internal teams to help define project scope, resource requirements, and cost estimates- creating projects in ConnectWise Manage and Moovila once they have been approved and assigning resources and creating a project plan with the technical team.
• Work with the Engineering team and Technology Solutions Manager to carefully craft project budget hours, keeping tabs on the status and ensuring projects stay within budget.
• Oversee the entire project life cycle for all client facing projects, ensuring projects meet deadlines and delivery dates.
• Assess time and financial impact of changes and communicate to clients as appropriate.
• Understand scope creep for each project, understanding when suggested budgets are not realistic, constraints of the client, and guiding internal teams towards appropriate solutions.
• Understand Mainstay's product and service offerings their definitions, core characteristics, what determines a successful project, and position and profit margin.
• Act as a central source of communication for each project, maintaining regular contact with internal and external partners engaged in delivering our services and products.
• Encourage and facilitate collaboration, creating visibility while allowing the team to collaborate independently.
• Verify project quality and ensure project effectiveness tailored to client needs.
• Close projects on time and communicate to Finance once a project is ready to be billed.
• Work to ensure that projects meet the companies' financial goals for each month and quarter.
• Work closely with the Project Coordinator to ensure that project tasks are scheduled out and being executed properly without delays or setbacks.

Project Reporting : Assist the Technology Solutions Manager to develop project reporting.

Internal Project Management : Assist in the management of internal Mainstay projects.

What you should be like :

You take extreme ownership, lead with empathy, and build strong, trust-based relationships by listening well, reading between the lines, and advocating thoughtfully for both clients and team members. With a sharp eye for gaps and long-term impact, you navigate pressure with maturity, drive toward outcomes, and stay energized as a lifelong learner, always evolving alongside the industry.

Qualifications and skills :

About Mainstay :

Mainstay Technologies - IT you trust from a team you enjoy. Mainstay Technologies provides a full IT and Information Security department to small and medium-sized businesses in the northern New England area. As a company in the Best Companies to Work For Hall of Fame, we believe in using the power of technology and of business to help people flourish. This translates to a culture of caring, high-ownership teammates who work hard, enjoy each other immensely, and turn off the work at the end of the workday, to focus on what matters more than work.

It is our commitment to people that makes us who we are. We love what we do, and we love who we do it with. We are driven by our mission : to give more than we get. People are always the ends, never the means. In addition to being a Best Company to Work For, we have also been recognized for Coolest Companies for Young Professionals, "Best of Business" for Managed IT Services, and the Torch Award for Marketplace Ethics. We have made the Inc. 500 | 5000 List for fastest growing small businesses 5 times.

Benefits :

This is a full time, salaried position with a full benefits package, including :

Location :

We believe in Work-from-Anywhere AND in the value of in-person relationships. We provide nearly unlimited flexibility to work remotely, but we do hold team meetings and all-staffs in person. We maintain a beautiful office in Manchester, NH, and a satellite office in Laconia, and we encourage each team member to choose their own balance of home and in-office work, that maximizes wellbeing. This role requires time each week in the Manchester office. Applicants must live within driving distance.