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Qa manager • west palm beach fl

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QA Bilingual Customer Care Specialist

QA Bilingual Customer Care Specialist

My BambuWest Palm Beach, FL, US
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Department : Quality Assurance (QA).MyBambu is a mission-driven fintech company making it easy to send and manage money across. Were building modern financial.We are seeking a bilingual specialist (E...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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QA Automation Engineer & Technical Coach (Microsoft Stack)

QA Automation Engineer & Technical Coach (Microsoft Stack)

Student First LLCPalm Beach, FL, US
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QA Automation Engineer & Technical Coach.This role is ideal for someone who can lead by example—writing automated tests, improving test coverage, and teaching others to do the same.You&rs...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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General Manager

General Manager

Luihn VantEdge Partners, LLCWest Palm Beach, FL, US
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The Restaurant General Manager will be able to execute all restaurant administrative duties.You must be able to provide the leadership necessary to ensure the restaurant can sustain an acceptable l...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Case Manager

Case Manager

The Good Life TreatmentNorth Palm Beach, FL, US
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We are seeking a compassionate, detail-oriented, and organized Case Manager to support and coordinate services for individuals in need. The Case Manager will assess client needs, develop care plans,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
QA Architect / Lead with Microsoft Dynamics 365 Finance & Operations (D365 F&O)

QA Architect / Lead with Microsoft Dynamics 365 Finance & Operations (D365 F&O)

Pursuitsoftware IncPalm Beach Gardens, FL, United States of America
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Position : QA Architect / Lead with Microsoft Dynamics 365 Finance & Operations (D365F&O)Location : South Florida (Hybrid - 3 days a week in office is a Must)Duration : Long Term ContractDescription : We ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Restaurant Manager

Restaurant Manager

Dunkin'West Palm Beach, FL, US
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Dunkin' Restaurant Managers Lead A Team!.If you love guest service and the energy of a restaurant, and you want to work where you are valued and respected, apply today and lead a management team at...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Assistant Manager

Assistant Manager

AllStar EliteWest Palm Beach, FL, US
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A Retail Assistant Manager, or Assistant Store Manager, is responsible for making sure that the daily operations of a retail outlet run smoothly by supporting staff on the sales floor and handling ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
QA Automation Engineer

QA Automation Engineer

Awesome MotiveWest Palm Beach, Florida, United States
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As a QA Automation Engineer at Awesome Motive, you’ll join the WPForms team, where you will collaborate with awesome team members and tackle a wide range of responsibilities.We are looking for an A...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
QA Automation EngineerGravity IT Resources

QA Automation EngineerGravity IT Resources

Gravity IT ResourcesMorrisville, Florida
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Gravity is looking for an automation QA tester to spearhead our client’s API and UI testing efforts.The successful candidate will possess API and UI testing experience. Comprehensive knowledge of Po...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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QA EngineerLead

QA EngineerLead

Syntricate TechnologiesNorth Palm Beach, FL, US
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Location : Juno Beach, FL (onsite minimum 2-3 days a week) End date : 31-Dec-24 Here's what we're looking for : Required : Business focused manual QA experience. They need to lead a team of IBM folks.Th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
QA / QC Specialist-Transmission

QA / QC Specialist-Transmission

PikePalm Beach Gardens, FL, United States
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We are seeking a detail-oriented QA / QC Specialist to support the development and review of transmission utility line work packages. This role focuses on ensuring compliance with technical quality st...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Market Manager / Branch Manager

Market Manager / Branch Manager

Valley National BancorpPalm Beach, FL, US
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Responsibilities include, but are not limited to : .Accountable for the growth and profitability of their branch or branches. Improves revenues and expenses and creates an environment that exceeds cli...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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General Manager

General Manager

Crunch Fitness - CR HoldingsLake Worth, FL, US
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General Manager- Lake Worth Club.Are you a high-performing leader ready to dominate in one of the fastest-growing fitness companies in the industry?. At CR Fitness, we're not just opening clubs,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
QA / Expeditor

QA / Expeditor

Chili'sWest Palm Beach, FL
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Our Quality Assurance Specialists ensure each Guest receives perfectly prepared, high-quality food.They provide dependable, fast service that is absolutely Chili's! If you take pride in great team ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Manager

Manager

Subway - 1662-0West Palm Beach, FL, US
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As part of the Subway® Team, you as a Manager will focus on eight main things : .Providing an excellent guest experience . Ensuring that great food is prepared & served.Keeping our ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Manager

Manager

K-1 Speed IncWest Palm Beach, FL, US
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The Manager is responsible for ensuring that the center is run according to the required K1 standards.The Manager holds their Salaried and Hourly Staff accountable, coaching and developing them to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Operations Manager

Operations Manager

Crunch FitnessLake Worth Beach, FL, US
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Operations Manager- Lake Worth Club.Here We GROW Again! Are you a potential Operations Manager and ready to leave average in the past? Be a part of one of the greatest growth stories ever told in t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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QA / RA Project Manager

QA / RA Project Manager

VirtualVocationsWest Palm Beach, Florida, United States
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A company is looking for a QA / RA Project Manager.Key Responsibilities Lead QARA integration across product development phases, ensuring quality and regulatory compliance Facilitate cross-functio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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QA Inspector

QA Inspector

SyscoWest Palm Beach, FL, US
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This is a Finance position responsible for monitoring the quality of perishable products in the warehouse on an ongoing basis, inputting orders through data entry while performing extensive custome...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Construction Manager

Construction Manager

PulteGroupWest Palm Beach, FL, US
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We know that BUILDING HOMES & COMMUNITIES BEGINS WITH BUILDING THE BEST TEAM! How would you like to be a part of team that has been providing the American Dream of homeownership to families for mor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
QA Bilingual Customer Care Specialist

QA Bilingual Customer Care Specialist

My BambuWest Palm Beach, FL, US
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Job Description

Job Description

Salary : Location : WPB

Department : Quality Assurance (QA)

Reports to : QA Manager

About MyBambu

MyBambu is a mission-driven fintech company making it easy to send and manage money across

borders, especially for underserved communities in Latin America. Were building modern financial

tools that are mobile-first, fast, and accessible and we ship with urgency.

Position Overview :

We are seeking a bilingual specialist (EnglishSpanish) with a strong commercial background in call center environments. This role plays a strategic part within the QA department, ensuring operational excellence, compliance with internal protocols, and continuous improvement in the customer experience.

Key Responsibilities :

  • Audit inbound and outbound calls, as well as escalated and resolved cases, to ensure process compliance, proper documentation, and effective resolution.
  • Evaluate communication skills, product / service promotion, and adherence to operational procedures.
  • Identify recurring errors, quality gaps, and opportunities for improvement.
  • Provide constructive, results-oriented feedback aligned with quality standards and performance KPIs.
  • Collaborate with Operations and Training teams to reinforce best practices and improve overall performance.
  • Participate in calibration sessions with QA team members and supervisors.
  • Document findings, generate executive reports, and support follow-up on corrective actions.
  • Contribute to the design, optimization, and standardization of sales scripts and customer service flows.

Required Profile :

  • Fluent in English and Spanish (oral and written) minimum C1 level in both languages.
  • Minimum 2 years of experience in call centers, with a proven track record in sales, retention, or commercial roles.
  • Previous experience in QA or quality monitoring roles is a strong asset.
  • Strong analytical thinking, attention to detail, and the ability to draft clear and actionable reports.
  • Proficient in digital tools : Salesforce, call recording / monitoring platforms, spreadsheets.
  • Performance-driven mindset with a commitment to continuous improvement and customer service excellence.
  • Physical Demands

  • Prolonged periods sitting at a desk and working on a computer.
  • Ability to lift up to 15 pounds occasionally.