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Qa specialist • west palm beach fl

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QA Bilingual Customer Care Specialist

QA Bilingual Customer Care Specialist

My BambuWest Palm Beach, FL, US
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Department : Quality Assurance (QA).MyBambu is a mission-driven fintech company making it easy to send and manage money across. Were building modern financial.We are seeking a bilingual specialist (E...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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QA Automation Engineer & Technical Coach (Microsoft Stack)

QA Automation Engineer & Technical Coach (Microsoft Stack)

Student First LLCPalm Beach, FL, US
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QA Automation Engineer & Technical Coach.This role is ideal for someone who can lead by example—writing automated tests, improving test coverage, and teaching others to do the same.You&rs...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Proposal Specialist

Proposal Specialist

Allied UniversalWest Palm Beach, FL, United States
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US-PA-Conshohocken | US-FL-West Palm Beach.Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose.While worki...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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AP Specialist

AP Specialist

Good Greek Moving & StorageWest Palm Beach, FL, US
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We are seeking a detail-oriented Accounts Payable (AP) Specialist with QuickBooks experience to join our team.The ideal candidate will be responsible for handling all aspects of accounts payable, e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Transportation Specialist

Transportation Specialist

Childnet IncWest Palm Beach, FL, US
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CBC) agency servicing Broward and Palm Beach County.We are contracted with the State of Florida, Department of Children and Families, to provide case management support to abused, abandoned, and ne...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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PST Specialist

PST Specialist

LabcorpWest Palm Beach, FL, US
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Labcorp is proud to be an Equal Opportunity Employer : .Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind.We make employment ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
QA Automation Engineer

QA Automation Engineer

Awesome MotiveWest Palm Beach, Florida, United States
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As a QA Automation Engineer at Awesome Motive, you’ll join the WPForms team, where you will collaborate with awesome team members and tackle a wide range of responsibilities.We are looking for an A...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
QA Automation EngineerGravity IT Resources

QA Automation EngineerGravity IT Resources

Gravity IT ResourcesMorrisville, Florida
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Gravity is looking for an automation QA tester to spearhead our client’s API and UI testing efforts.The successful candidate will possess API and UI testing experience. Comprehensive knowledge of Po...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Accounting Specialist

Accounting Specialist

Molekule GroupPalm Beach Gardens, Florida, USA
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Molekule is seeking a detail-oriented and collaborative Accounting Specialist to join our growing this role you will play a key part in ensuring the accuracy and efficiency of our eCommerce and re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
QA / QC Specialist-Transmission

QA / QC Specialist-Transmission

PikePalm Beach Gardens, FL, United States
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We are seeking a detail-oriented QA / QC Specialist to support the development and review of transmission utility line work packages. This role focuses on ensuring compliance with technical quality st...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Inventory Specialist

Inventory Specialist

DHLLake Worth Beach, FL, United States
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Job Description • • : The Inventory Specialist at DHL is responsible for managing and maintaining accurate inventory records within the warehouse. Your duties will include conducting regular inventory ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Inventory Specialist

Inventory Specialist

WalgreensPalm Beach Gardens, FL, US
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Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy.Supports pharmacy inventor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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QA Lead

QA Lead

VirtualVocationsWest Palm Beach, Florida, United States
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A company is looking for a QA Lead.Key Responsibilities Develop client testing across manual, automated, and data testing efforts Define and execute test strategies, plans, and CI / CD integration...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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Quality Specialist

Quality Specialist

CSLWest Palm Beach, FL, US
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This position provides immediate support to the Assistant Manager of Quality in monitoring plasma center processes to ensure overall compliance with CSL Operating Procedures, as well as all applica...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
QA / Expeditor

QA / Expeditor

Chili'sWest Palm Beach, FL
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Our Quality Assurance Specialists ensure each Guest receives perfectly prepared, high-quality food.They provide dependable, fast service that is absolutely Chili's! If you take pride in great team ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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QA / Expeditor - West Palm Beach Intl Air-HMS

QA / Expeditor - West Palm Beach Intl Air-HMS

Chili's Grill & BarWest Palm Beach, FL, US
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Our Quality Assurance Specialists ensure each guest receives perfectly prepared, high-quality food.They provide dependable, fast service that is absolutely Chili's! If you take pride in great teamw...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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EHS Specialist

EHS Specialist

Clearance JobsWest Palm Beach, FL, US
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Specialist, Env Health & Safety.L3Harris in West Palm Beach (Jupiter) is seeking a dynamic and dedicated Environmental Health and Safety (EHS) professional to join our team, contributing to both th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Carryout Specialist

Carryout Specialist

IHOPPalm Beach Gardens, FL, US
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Our Carry-out Specialists provide excellent guest service over the phone and in person.Answer incoming calls to the restaurant and provide appropriate service. Greet guests as they enter the restaur...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Multimedia Specialist

Multimedia Specialist

Argon AgencyWest Palm Beach, FL, US
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We are seeking a highly creative and technically skilled.This role involves designing, producing, and managing multimedia content across a variety of platforms to support brand storytelling, market...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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QA Inspector

QA Inspector

SyscoWest Palm Beach, FL, US
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This is a Finance position responsible for monitoring the quality of perishable products in the warehouse on an ongoing basis, inputting orders through data entry while performing extensive custome...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
QA Bilingual Customer Care Specialist

QA Bilingual Customer Care Specialist

My BambuWest Palm Beach, FL, US
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Job Description

Job Description

Salary : Location : WPB

Department : Quality Assurance (QA)

Reports to : QA Manager

About MyBambu

MyBambu is a mission-driven fintech company making it easy to send and manage money across

borders, especially for underserved communities in Latin America. Were building modern financial

tools that are mobile-first, fast, and accessible and we ship with urgency.

Position Overview :

We are seeking a bilingual specialist (EnglishSpanish) with a strong commercial background in call center environments. This role plays a strategic part within the QA department, ensuring operational excellence, compliance with internal protocols, and continuous improvement in the customer experience.

Key Responsibilities :

  • Audit inbound and outbound calls, as well as escalated and resolved cases, to ensure process compliance, proper documentation, and effective resolution.
  • Evaluate communication skills, product / service promotion, and adherence to operational procedures.
  • Identify recurring errors, quality gaps, and opportunities for improvement.
  • Provide constructive, results-oriented feedback aligned with quality standards and performance KPIs.
  • Collaborate with Operations and Training teams to reinforce best practices and improve overall performance.
  • Participate in calibration sessions with QA team members and supervisors.
  • Document findings, generate executive reports, and support follow-up on corrective actions.
  • Contribute to the design, optimization, and standardization of sales scripts and customer service flows.

Required Profile :

  • Fluent in English and Spanish (oral and written) minimum C1 level in both languages.
  • Minimum 2 years of experience in call centers, with a proven track record in sales, retention, or commercial roles.
  • Previous experience in QA or quality monitoring roles is a strong asset.
  • Strong analytical thinking, attention to detail, and the ability to draft clear and actionable reports.
  • Proficient in digital tools : Salesforce, call recording / monitoring platforms, spreadsheets.
  • Performance-driven mindset with a commitment to continuous improvement and customer service excellence.
  • Physical Demands

  • Prolonged periods sitting at a desk and working on a computer.
  • Ability to lift up to 15 pounds occasionally.