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Service desk manager • davie fl

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Lock Desk Manager

Lock Desk Manager

Lendz FinancialFort Lauderdale, FL, US
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Lendz Financial offers a full-service direct wholesale residential mortgage lending platform, focused on helping mortgage brokers grow their loan origination volume with simplified processes and in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Service Desk - Dynamic Network Support

Service Desk - Dynamic Network Support

HR Solutions GroupFort Lauderdale, Florida, USA
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Dynamic Network Support (DNS) is looking for our next.Service desk role in a staff augmentation position.This site consists of several adjacent properties with campus wide indoor / outdoor wifi and c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Sales Associate / Front Desk Customer Service

Sales Associate / Front Desk Customer Service

Orangetheory - #0001Fort Lauderdale, FL, US
serp_jobs.job_card.full_time +1
Sales Associate to enhance our members’ experience and be a brand ambassador for the OTF community.This position offers both full-time and part-time opportunities with flexible scheduling, in addit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Service Desk Supervisor

Service Desk Supervisor

UDTMiramar, FL, US
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UDT is a technology enabler that helps clients in major industries evaluate, architect, provide, secure, and manage technology on the go, in the rack and in the cloud. UDT provides technical, profes...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Front Desk Associate

Front Desk Associate

Sodexo Live (Hourly)Miami Gardens, FL, US
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Our experiences are unique, and so are our people.Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive.After giving it all, you...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Front Desk Supervisor

Front Desk Supervisor

Pier Sixty-Six ResortFort Lauderdale, FL, US
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Pier Sixty-Six Resort Front Desk Supervisor.South Florida's beacon of hospitality, Pier Sixty-Six Resort, returned to Fort Lauderdale. From the famed superyacht marina to the iconic spires of the ro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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BELL DESK - DISPATCHER - FT

BELL DESK - DISPATCHER - FT

Seminole GamingHollywood, FL, US
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Under the direction of the Front Office Leaders, the incumbent assists the guest with luggage storage needs and oversees the bell desk operation. Duties include, but not limited to maintaining log b...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
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Service Desk Technician II

Service Desk Technician II

VirtualVocationsFort Lauderdale, Florida, United States
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A company is looking for a Service Desk Technician II.Key Responsibilities Manage client service tickets, ensuring timely resolution or proper escalation Troubleshoot and resolve client issues, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Front Desk Representative

Front Desk Representative

Gastro HealthFort Lauderdale, FL, US
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Gastro Health Is Seeking A Full-Time Front Desk Representative.Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Front Desk Agent

Front Desk Agent

Lodging DynamicsFort Lauderdale, FL, US
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Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many st...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Director IT Service Desk

Director IT Service Desk

INSPYR SolutionsFort Lauderdale, FL, United States
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Title : Director, IT Service Desk Location : Fort Lauderdale, FL Duration : Direct Hire Compensation : $115,000 - $140,000 per year Work Requirements : US Citizen, GC Holders or Authorized to Work i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Front Desk

Front Desk

KW Property ManagementHollywood, FL, US
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The front desk team member will value all residents and guests and be committed to providing information and resources to have a meaningful visit. This is a key employee liaison between all guests o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Front Desk Representative

Front Desk Representative

Goldfish Swim SchoolPembroke Pines, FL, US
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Tropical Vibes & Impacting Lives!.You feel it the moment you walk in.There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary.Not j...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Service Manager

Service Manager

Armstrong Air & Heating, Inc.Hollywood, FL, US
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The Service Manager reports to the Service Director, and is responsible for the management, administration, growth, and profitability of the Service Department, including responsibility for the app...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Sales Associate / Front Desk Customer Service

Sales Associate / Front Desk Customer Service

Orangetheory FitnessFL, Fort Lauderdale
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Sales Associate to enhance our members’ experience and be a brand ambassador for the OTF community.This position offers both full-time and part-time opportunities with flexible scheduling, in addit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Front Desk Host

Front Desk Host

Community Sports PartnersOakland Park, FL, US
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We’re looking for positive, amiable people who can connect with children and parents, supporting them each step of the way while maintaining light administrative functions with a keen attention to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Front Desk

Front Desk

UFC GymPembroke Pines, FL, US
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We Empower the Fighting Spirit in You!.Competitive base salary plus bonus.Full coverage for medical, dental, and vision.Complimentary access to all our fitness centers. Exclusive deals on fitness pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Front Desk Associate

Front Desk Associate

Sodexo LiveMiami Gardens, Florida, USA
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Our experiences are unique and so are our people.Bring your personality your background and your desire to delight return well give you all you need to thrive. After giving it all youll return home...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Front Desk / Operations

Front Desk / Operations

Ocean RiveraFt Lauderdale, FL, US
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We are looking for a Front Desk / Operations Agent to serve as our owners’ first point of contact.If you have a knack for customer service and work experience in the condominium industry, we’d love...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Service Manager

Service Manager

AT&I SystemsCooper City, FL, US
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Job Description : Service Manager.Do you have a passion for providing world-class service to customers, colleagues, and communities? AT&I’s greatest strength is our people, and we are seeking a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Lock Desk Manager

Lock Desk Manager

Lendz FinancialFort Lauderdale, FL, US
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Lock Desk Manager

Lendz Financial offers a full-service direct wholesale residential mortgage lending platform, focused on helping mortgage brokers grow their loan origination volume with simplified processes and intuitive, tech-based solutions. We emphasize a modern, customer-centric approach, offering competitive rates, a diverse range of products, and rapid turnaround times. Committed to delivering a world-class experience for our broker partners, we streamline the lending process to ensure a smooth journey from application to closing. Our core valuesThrive Together, Act Like an Owner, and Exceed Expectationscultivate a collaborative, high-performance culture that drives our pursuit to become the undeniable leader in mortgage lending. Lendz is proud to be certified as a Great Place to Work!

Job Summary : Lendz Financial is seeking a dynamic and experienced Lock Desk Manager to lead our lock desk team and play a pivotal role in our fast-growing mortgage operations. This position is based in our Fort Lauderdale office, with the flexibility to work from home one day per week.

As Lock Desk Manager, you will oversee a small team of specialists, ensuring accuracy, compliance, and efficiency in all lock desk functions. This is a leadership role that combines team management with hands-on expertiseyou'll guide and mentor your team while also jumping in to handle lock desk duties when needed, and will collaborate closely with the sales team to address questions, resolve escalations, and ensure seamless communication across departments.

If you thrive in a fast-paced, high-volume environment and enjoy leading teams to success while staying connected to day-to-day operations, this is the perfect role for you.

This is an in-office position at our Fort Lauderdale headquarters, offering the flexibility to work from home one day each week.

What You'll Do :

Leadership & Team Management

  • Lead, coach, and develop a small team of lock desk specialists, providing ongoing training and feedback.
  • Oversee daily lock desk workflow to ensure lock requests, re-pricing, and extensions are handled quickly and accurately.
  • Set and monitor team performance metrics (KPIs), ensuring service levels and compliance standards are consistently met.
  • Partner closely with secondary marketing, operations, and sales leadership to streamline processes and resolve escalated issues.
  • Communicate market and investor updates to the team, ensuring timely adoption of changes.
  • Identify process gaps and implement solutions to boost efficiency and accuracy.

Hands-On Lock Desk Duties

  • Jump in as needed to process and track loan lock requests across retail, correspondent, wholesale, and delegated channels.
  • Verify lock pricing, investor selection, and loan-level price adjustments (LLPAs).
  • Provide accurate pricing scenarios to loan officers and correspondent partners based on product and investor guidelines.
  • Manage re-pricing, monitor expiring locks, and handle extensions or cancellations.
  • Ensure data integrity in the loan origination system (LOS) and resolve any discrepancies affecting timely loan delivery.
  • Confirm the accuracy of investor delivery documentation including notes, allonges, and assignments.
  • Work closely with multiple Product Pricing Engines (OptimalBlue, LenderPrice, LoanPass) to maintain accuracy and quickly handle discrepancies.
  • Provide guidance to the Lock Desk team and Sales team on pricing scenarios and concession requests.
  • What We're Looking For :

  • 5+ years of experience in lock desk, secondary marketing, or mortgage operations.
  • 2+ years of experience in a leadership or supervisory role preferred.
  • Deep understanding of residential mortgage pricing, lock policies, and investor guidelines.
  • A hands-on leader who can balance management duties with operational support.
  • Exceptional attention to detail and accuracy in high-volume environments.
  • Excellent communication and collaboration skills.
  • Proficiency in Microsoft Excel; experience with loan origination systems is a plus.
  • High level experience with PPEs such as OptimalBlue, LenderPrice and LoanPass is a plus.
  • Why Join Lendz?

  • Competitive pay and benefits package.
  • Highly subsidized medical insurance, plus low-cost dental and vision insurance.
  • 401(k) program.
  • Health Savings Account (HSA).
  • Generous PTO and company holidays.
  • Professional growth and development opportunities.
  • A collaborative, friendly work environment in our Fort Lauderdale officewith one remote day per week for added flexibility.