Technical program manager serp_jobs.h1.location_city

Compensation Program Manager

Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America two years in a row. We have delivered over $33 billion in affordable and responsible credit to our 5.5M customers. The company is backed by some of the most prominent technology investors and was recently valued at $6.3B.

We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts.

Upgrade has been named a "Best Place to Work in the Bay Area" three years in a row, "Top Companies to work for in Arizona" and one of the "Best Engineering Department" awarded annually by Comparably. We've also received recognition for being a best company for Diversity, Women, Culture, and Veterans.

We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1850 talented and dedicated professionals. Come work with us if you like to tackle big problems and make a meaningful difference in people's lives.

About the Role

We are looking for a Compensation Program Manager who will report to the Senior Manager of Total Rewards. This person will play a key role in supporting the design, implementation and administration of compensation and benefits programs to attract, retain, and motivate employees while ensuring market competitiveness and compliance. This role conducts market research, analyzes compensation and benefits data, and provides insights that help shape the organization's total rewards strategy. The analyst collaborates with internal stakeholders to ensure People Operations programs align with business objectives and employee needs.

What You'll Do

• Supports job evaluations and compensation recommendations by analyzing pay data and job classifications.
• Conducts pay equity reviews and assist with compensation audits.
• Provides reporting and insights on salary trends, pay adjustments, and compensation programs.
• Support the midyear and year end compensation adjustment process.
• Supports the administration of incentive and merit-based compensation programs.
• Advises Leadership on compensation guidelines and best practices.
• Conduct market research and salary benchmarking to ensure competitive compensation practices.
• Analyze and interpret compensation data to support decision-making.
• Assist in compliance with federal, state, and local compensation laws and regulations.
• Provide compensation recommendations based on internal and external data.
• Maintain compensation databases and ensure accuracy in reporting.
• Partner with Finance on process controls, SOX testing and documentation, and IPO readiness.
• Assists with benefits program administration, including enrollments, terminations, and changes.
• Responds to employee inquiries regarding benefits offerings, eligibility, and policies.
• Supports benefits compliance, including ACA, FMLA, COBRA, and other regulatory requirements.
• Assists in reviewing benefits utilization trends and identifying opportunities for program enhancements.
• Supports benefits communication efforts, including open enrollment, employee education, and wellness initiatives.

What We Look For

What We Offer You

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Upgrade does not accept unsolicited resumes from staffing agencies, search firms, or any third parties. Any resume submitted to any employee of Upgrade without a prior written agreement in place will be considered the property of Upgrade, and Upgrade will not be obligated to pay any referral or placement fee. Agencies must obtain advance written approval from Upgrade's Talent Acquisition department to submit resumes and only in conjunction with a valid, fully executed agreement.