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Telecom Operator

Telecom Operator

Houston MethodistHouston, TX, US
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At Houston Methodist, the Telecommunication Operator position is responsible for the efficient operation and use of the switchboard and paging system to receive and relay calls or messages to the r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Procurement Practice Specialist - Telecom

Procurement Practice Specialist - Telecom

Houston StaffingHouston, TX, US
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Procurement Category Specialist, Telecom.Accenture is seeking a Procurement Category Specialist, Telecom to collaborate with external clients to develop sourcing strategies across Technology spend ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
DAS / Telecom Construction Technician

DAS / Telecom Construction Technician

FSGHouston, TX
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Facility Solutions Group is dedicated to timeless contribution and service in lighting, electrical, energy, and technology fields. Our mission is to consistently provide our customers with superior ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Senior Systems Analyst (Telecom Expense Management)

Senior Systems Analyst (Telecom Expense Management)

Texas Children's HospitalHouston, TX
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Senior Systems Analyst (Telecom Expense Management).In this position, you will have a major role in developing business solutions by investigating processes to understand data and communications fl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Security Professional - Telecom Facility Patrol

Security Professional - Telecom Facility Patrol

Texas StaffingHouston, TX, US
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Security Professional - Telecom Facility Patrol.Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose.While ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Manager - Telecom & Digital Infrastructure Practice

Manager - Telecom & Digital Infrastructure Practice

Alvarez & MarsalHouston, TX, United States
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Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our client...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Now Hiring IT and Telecom Field Technicians

Now Hiring IT and Telecom Field Technicians

HARDY INDUSTRIESHouston, TX, US
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Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpd...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Procurement Practice Specialist - Telecom

Procurement Practice Specialist - Telecom

AccentureHouston, 1301 Fannin, Corp
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Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accel...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Level 3 Telecom Installer Gulf Coast States

Level 3 Telecom Installer Gulf Coast States

ADEX CorporationHouston, TX
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Gulf Coast States Working NIGHTS.Basic knowledge of AC / DC power and installation.Understand and use established safety requirements / procedures for equipment, ESD, power, & radiation.Install fra...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Director, IT (Telecom) - REMOTE

Director, IT (Telecom) - REMOTE

Remote StaffingHouston, TX, US
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The Director of IT (Telecom) provides strategic and operational leadership for the organization's enterprise communication, collaboration, and digital engagement ecosystem.This role oversees cloud-...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Security Professional - Telecom Facility Patrol

Security Professional - Telecom Facility Patrol

Allied UniversalHouston, TX, US
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Security Professional - Telecom Facility Patrol.Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide a sense of purpose.While work...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Telecom Estimator / Assistant Project Manager

Telecom Estimator / Assistant Project Manager

KenMor Electric Co., LPHouston, TX, US
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A Telecom Assistant Project Manager / Estimator supports both the project management and estimating functions for low-voltage and telecom scopes of work. This includes structured cabling, fiber o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
IT Project Manager Network & Telecom

IT Project Manager Network & Telecom

Arthur LawrenceHouston, TX
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PMBOK training,problem-solving skills,�PMP certification,Microsoft Project,Jira.Arthur Lawrence is looking for aIT Project Manager Network & Telecom one of our clients in Sao Paulo Brazil.Please fi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Telecom Account Executive

Telecom Account Executive

VirtualVocationsHouston, Texas, United States
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A company is looking for an Account Executive (Telecom).Key Responsibilities Develop trusted advisor relationships with stakeholders across client organizations Leverage industry knowledge to he...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
CAD Lead - Wireless Telecom (100% Remote)

CAD Lead - Wireless Telecom (100% Remote)

SelectekHouston, TX
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CAD Lead – Wireless Telecom (100% Remote).Long-term Career Opportunity (CTH).An industry-leading telecom engineering firm is seeking an experienced. You’ll play a critical role in.The hiring team is...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Field Supervisor (Telecom)

Field Supervisor (Telecom)

GAC Enterprises, LLCHouston, TX, US
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At GAC Enterprises, LLC, we take pride in building with integrity, precision, and professionalism.Since our founding, we have grown into a trusted partner in telecom and infrastructure construction...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Security Professional - Telecom Facility Patrol

Security Professional - Telecom Facility Patrol

Allied Universal SecurityHouston, TX, United States
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Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Drafter, Telecom Construction Drawings

Drafter, Telecom Construction Drawings

Crown CastleHouston, TX , US
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Drafter (A&E Construction Drawings) I, II, III, Sr • (T1, T2, T3, T4).Position level will be determined commensurate with experience. Crown Castle is the nation’s largest provider of shared communica...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Telecom Construction Supervisor Opportunities

Telecom Construction Supervisor Opportunities

UtiliQuest, LLC.Houston, Texas
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Are you ready to take your leadership skills to the next level and shape the future of telecommunications? Join our team as a Telecom Construction Supervisor and be at the forefront of connecting c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Telecom Operator

Telecom Operator

Houston MethodistHouston, TX, US
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Telecommunication Operator

At Houston Methodist, the Telecommunication Operator position is responsible for the efficient operation and use of the switchboard and paging system to receive and relay calls or messages to the requested party or hospital area. This position assists patient, physicians and staff with general information and monitors all hospital alarm systems and serves as a vital link in the communication process during emergencies. The Telecommunication Operator position handles emergency calls requiring a high degree of reliability, accuracy, flexibility, critical thinking skills in stressful situations. This position strives to make the physical, emotional and spiritual needs of those served top priority and effectively communicates in a manner consistent with a customer service focus.

Responsibilities

People Essential Functions

  • Communicates pertinent information to co-workers to ensure proper handling and processing of calls when away from operator position.
  • Responds positively and professionally to all calls and requests for information and assistance from patients, family members, physicians and others.
  • Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results and organizational results.

Service Essential Functions

  • Responds to incoming calls in a timely manner and directs caller to appropriate destination providing a smooth, clear and professionally courteous communication practice.
  • Responds quickly and accurately to disaster and emergency situations according to department protocol.
  • Announces emergencies through the overhead paging systems and facilitates communication during emergencies and disaster plans as appropriate.

    • Quality / Safety Essential Functions

  • Effectively utilizes telecommunications hardware and software including problem or failure diagnosis techniques.
  • Stays up to date on organizational changes including policies and important initiatives.
  • Meets department metrics (abandonment rates, productivity / activities per hour, etc).

    • Finance Essential Functions

  • Utilizes department resources wisely and efficiently. Informs management when normal wear requires replacement.
  • Organizes time effectively, minimizing incidental overtime and sets priorities. Utilizes time effectively between heavy workloads efficiently and helps other team members

    • Growth / Innovation Essential Functions

  • Seeks opportunities to expand learning beyond baseline competencies with a focus on continual improvement. Generates and communicates new ideas and suggestions that will improve quality or service.

    • Qualifications

    Education

  • High School diploma or equivalent education (examples include : GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

    • Work Experience

  • One year customer service experience
  • Dispatching experience preferred
  • Healthcare experience preferred

    • License / Certification

  • LICENSES AND CERTIFICATIONS - REQUIRED

    • N / A

    Knowledge, Skills, And Abilities

  • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
  • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
  • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
  • Ability to understand telecommunications equipment and services including call processing, paging and audio monitoring systems
  • Knowledge of personal computer functions and Windows-based software
  • Ability to understand and resolve problems and defuse situations with empathy and compassion
  • Excellent telephone customer service and professional interpersonal skills

    • Company Profile

    Since its founding in 1919, Houston Methodist Hospital has earned worldwide recognition. Houston Methodist Hospital is affiliated with the Weill Medical College of Cornell University and New York-Presbyterian Hospital, one of the nation's leading centers for medical education and research. In 2020, U.S. News & World Report named Houston Methodist Hospital to its top ranked Honor Roll for the fourth time and second consecutive year. 2020 also marked the ninth year in a row Houston Methodist Hospital has been named the No. 1 hospital in Texas. Houston Methodist Hospital directs millions of research dollars into patient care and offers the latest innovations in medical, surgical and diagnostic techniques. With 952 operating beds, 85 operating rooms and over 8,000 employees, Houston Methodist offers complete care for patients from around the world.

    The same high-quality care for which Houston Methodist is known is available at several Emergency Care Centers in Houston and the surrounding areas. These Emergency Care Centers house exam rooms, full digital radiography suite, low radiation dose 16-slice CT scan, ultrasound and a full on-site stat chemistry lab.