User experience serp_jobs.h1.location_city
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User experience • grand rapids mi
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Get AI-powered advice on this job and more exclusive features.This range is provided by Optomi.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.D...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
NO EXPERIENCE REQUIRED – PAID TRAINING PROVIDED – JOB SECURITY.The Postal Service is the largest government related agency in terms of employees.
The Postal Service currently employs nea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a variety o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Title : Panel Builder / Machine Wirer (Electrical Experience).The Control Panel Builder role will involve laying out, wiring and testing of control system panels using provided layout and wiring drawi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Join our dynamic innovation team, where we leverage cutting-edge technologies to revolutionize user experiences.We are seeking a creative and technically adept individual with a strong background i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
A company is looking for a User Experience Researcher.Key Responsibilities Define the research roadmap based on business priorities and stakeholder needs Lead medium-sized projects from end-to-e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Flexible scheduling with a side of always feeling valued.A job at McDonald's offers a job combo that fits YOU.Employee discounts and free meals.
Paid sick leave and / or paid time off.Tuition reimburs...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Get AI-powered advice on this job and more exclusive features.This range is provided by Optomi.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.D...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Description & Requirements Maximus is seeking a Tier 1 IT User Support Specialist to support work with a Health client remotely.
The Tier 1 Support Agent provides first-line support for end u...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Are you looking for a supportive work environment that cares about you - your growth, your passion to educate children, your creativity? Then apply now - our onboarding training will help you creat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM!.Assistant Store Manager Customer Experience.At PetSmart, we’re more than just a company.
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We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
This position is responsible for facilitating and assessing the residential experience focused on student engagement within the strategic plan and mission of the Housing and Residence Life Experien...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
NO EXPERIENCE REQUIRED – PAID TRAINING PROVIDED – JOB SECURITY.The Postal Service is the largest government related agency in terms of employees.
The Postal Service currently employs nea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
NO EXPERIENCE REQUIRED – PAID TRAINING PROVIDED – JOB SECURITY.The Postal Service is the largest government related agency in terms of employees.
The Postal Service currently employs nea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Freight Broker Agent (Experience Required).Logistic Dynamics (LDi) is a 3rd Party Logistics (3PL) company that focuses on building our independent contractors (1099) businesses with our Agent-based...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Provides customer support and stellar service to meet the needs of our Molina members and providers.Resolves issues and addresses needs fairly and effectively, while demonstrating Molina values in ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Experience Specialist – BathWorks of Michigan.Be the voice that guides customers through their bath remodel.Monday–Friday, 11 : 30 AM – 8 : 00 PM.
BathWorks of Michigan is a f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
The Airside Experience Specialist is responsible for a variety of duties that contribute towards safely providing requested services for general aviation aircraft, crew and other guests.An Airside ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
User Experience Researcher Job at Optomi in Grand Rapids
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User Experience Researcher Job at Optomi in Grand Rapids
MediabistroGrand Rapids, MI, United Statesjob_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_description2–5 years of UX research experience (qualitative and quantitative). Proven ability to conduct ethnographic research and service design discovery in physical environments. Comfortable with tools and methods such as usability testing, concept testing, surveys, and user interviews. Ability to manage and scope research projects based on stakeholder needs. Strong verbal and written communication skills and attention to detail. Ability to work independently in the field and synthesize findings in a clear, impactful way. Master’s degree in Human Factors, Ethnography, Anthropology, Market Research, or related field (preferred). Experience with cross-channel customer journey mapping. Familiarity with Agile methodologies (SAFE framework a plus). Experience working with unmoderated testing and prototyping tools. Portfolio demonstrating research process and impact on product or service design.
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This range is provided by Optomi. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
50.00 / hr - $55.00 / hr
Direct message the job poster from Optomi
UX Researcher (Michigan, Ohio, Indiana, Kentucky, Illinois and Wisconsin)
Job Summary :
Optomi, in partnership with a leading Supercenter, is seeking an experienced UX Researcher to support their customer experience and service design initiatives. This role will focus heavily on in-person field research across a six-state region and requires someone with a strong background in ethnographic methods and human-centered design. The ideal candidate will bring a mix of curiosity, independence, and the ability to turn observations into actionable insights for product and service improvement.
Key Responsibilities :
- Conduct in-person field research in retail, service, and other real-world environments.
- Perform contextual inquiries, intercept interviews, and observational studies.
- Translate findings into clear, actionable insights, including journey maps, user personas, and jobs-to-be-done frameworks.
- Collaborate cross-functionally with product, design, and development teams to integrate user feedback throughout the product lifecycle.
- Present findings to stakeholders in a compelling and collaborative manner.
- Work independently and manage multiple field projects within an Agile (SAFE) environment.
- Leverage existing customer and analytics data to support research conclusions.
Requirements :
Preferred Qualifications :
Seniority level
Seniority level
Associate
Employment type
Employment type
Contract
Job function
Job function
Research
Industries
IT Services and IT Consulting
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Medical insurance
Vision insurance
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