Assistant operations manager serp_jobs.h1.location_city

Job Description

Job Description

About Samyang America

Samyang America stands as the #1 Gen Z brand, boldly shaping the future of food culture with innovative flavors, viral trends, and unforgettable brand experiences. We don’t just create food - we craft moments that spark excitement, inspire connection, and celebrate bold individuality.

Our mission is to bring daring, delicious products to the market that resonate deeply with the next generation of food lovers. From iconic spicy noodles to creative new launches, we are driven by passion, creativity, and a commitment to pushing the boundaries of taste and culture.

At Samyang America, you’ll join a dynamic team that thrives on innovation, collaboration, and a shared love for bold flavor experiences. We value fresh ideas, energetic spirit, and the courage to lead trends rather than follow them.

If you’re ready to be part of a brand that’s more than just food - a brand that moves culture and creates unforgettable moments - join our team today!

Position Summary

We are seeking a highly organized and detail-oriented HR Manager – Operation to lead core human resources operational functions. This role will be responsible for end-to-end payroll processing, benefits planning and administration – including annual open enrollment – vendor and carrier management, and ensuring compliance with labor laws and internal policies. This position will also oversee key employee lifecycle processes such as pre-onboarding, onboarding, and offboarding, manage workers’ compensation claims and reporting, and support facility and office operations. The HR Manager – Operations plays a key role in maintaining HR compliance and aligning practices with changing legal requirements and organization needs.

Key Responsibilities :

Payroll & Benefit Administration :

Manage end-to-end payroll processing, ensuring accuracy, timeliness, and full regulatory compliance.

Lead the planning and execution of open enrollment for employee benefits, including communication, platform setup, and coordination with brokers and carriers.

Oversee day-to-day benefits administration including health, dental, vision, life, disability, and voluntary plans.

Serve as the main point of contact for insurance carriers and brokers, resolving issues and optimizing plan offerings.

Employee Lifecycle Management

Oversee all stages of the employee lifecycle : pre-onboarding, and offboarding, ensuring consistent processes, compliance, and positive employee experience.

Coordinate new hire paperwork, background checks, benefit enrollment, and orientation programs.

Manage offboarding activities including exit interviews, final pay processing, and COBRA administration.

Compliance & Risk Management

Ensure ongoing compliance with federal, state, and local employment laws (e.g., FMLA, ADA, ACA, HIPAA, ERISA).

Monitor HR practices and proactively implement company policy updates to reflect changes in labor laws, regulatory requirements, or internal business needs.

Maintain audit-ready employee records and documentation for legal and compliance purposes.

Administer and manage workers’ compensation claims, partnering with employees, healthcare providers, and insurance carriers to ensure proper reporting and resolution.

Vendor, Carrier & Facility Management

Manage relationships with HR technology vendors, benefits carriers, and payroll providers.

Coordinate general facility operations, including maintenance, safety protocols, office space planning, and vendor services.

Process Improvement & HR Reporting

Identify opportunities to streamline and improve HR operational processes for better efficiency and compliance.

Generate regular reports and analytics on payroll, benefits, headcount, turnover, and compliance metrics.

Requirements :

Bachelor’s degree in Human Resources, Benefits Administration, or a related field; HR certification (SHRM-CP / SHRM-SCP or PHR / SPHR) preferred.

Minimum 7 years of HR operations experience, with strong expertise in payroll, benefits, and employment laws.

Strong understanding in HR compliance, workers’ compensation, and regulatory reporting.

Experience managing vendor and carrier relationships, as well as leading open enrollment cycles.

Demonstrated ability to draft, revise, and implement HR policies in alignment with legal updates and organizational needs.

Proficiency with HRIS and payroll systems; experience with ADP Workforce Now, a plus.

Exceptional attention to detail, organizational skills, and the ability to handle confidential information with integrity.

The base salary for this position is between $90,000.00 and $115,000.00 per year. Actual compensation will depend on a variety of factors, including qualifications, experience, and location. This position may also be eligible for additional compensation and benefits, including an annual incentive bonus, medical / dental / vision insurance, life insurance, PTO / FTO, and a 401(k) plan with company match.

Equal Employment Opportunity Employer :

Samyang America is committed to providing equal employment opportunities to all individuals. We do not discriminate in employment decisions on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other status protected by applicable federal, state, or local laws.