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Call center representative • oceanside ca

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Customer Service Representative / Call Center

Customer Service Representative / Call Center

US Swim School AssociationCarlsbad, CA, US
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Part-Time / Full-Time Customer Service Representative.Are you an empathetic person who has a passion for helping others? Are you an enthusiastic 'people-person'? Are you a confident and adaptable per...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
GROUNDSKEEPER SUBSTITUTE / ON-CALL

GROUNDSKEEPER SUBSTITUTE / ON-CALL

Victor Valley CollegeCA, US
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This is a continuous recruitment for an applicant pool to fill part-time, substitute, temporary, or hourly assignments on an as needed basis. Departments or Divisions will refer to the pool of appli...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Call Center Agent

Call Center Agent

IQVIACarlsbad, CA, US
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As a global leader in commercial solutions, IQVIA is dedicated to delivering impact both nationally and internationally.Our collaborative teams play a vital role in ensuring that biopharmaceuticals...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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Call Center Specialist (CSR-HA)

Call Center Specialist (CSR-HA)

Ultimate StaffingVista, CA, US
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Memorize scripts for products and services, and refer to them during calls.Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Remote Call Center Representative Agent - Part-Time Focus Group Panelist

Remote Call Center Representative Agent - Part-Time Focus Group Panelist

Apex Focus Group Inc.Carlsbad, CA, United States
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Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. This is a great way to earn additional income from the comfort of your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Proposal Center Manager

Proposal Center Manager

NVIDIARemote, CA, US
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NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years.It’s a unique legacy of innovation that’s fueled by great technology—and amazing people.T...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Representative / Call Center

Customer Service Representative / Call Center

Waterworks AquaticsCarlsbad, CA, US
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Part-Time / Full-Time Customer Service Representative.Are you an empathetic person who has a passion for helping others? Are you an enthusiastic 'people-person'? Are you a confident and adaptable per...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Auto Care Center

Auto Care Center

WalmartOceanside, CA, US
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Are you an ace with car maintenance? With over 2500 auto centers nationwide staffed by certified technicians, we perform millions of tire and oil services a year. At Walmart, we offer competitive pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Program Supervisor Family Recovery Center

Program Supervisor Family Recovery Center

Mental Health Systems, Inc.Oceanside, CA, US
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Our organization embraces the tenets of client-centered care, and our core values People, Culture and Growth.We hire exceptional individuals seeking meaningful opportunities in a purpose-driven env...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Call Center Representative

Call Center Representative

Aladdin Bail BondsCarlsbad, CA, US
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Rapidly growing industry leader in the specialized financial services and insurance sector has two openings for a Call Center Representative in their 24-hour call center in Carlsbad, CA.The shift w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Call Center Agent (Onsite)

Call Center Agent (Onsite)

Frontwave Credit UnionOceanside, CA, United States
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As a Member Solution Call Center Agent, you will be responsible for promoting and providing a full range of financial products and services, advising and assisting members with accounts, loans inqu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Business Office Representative Clerk - North Coast Surgery Center

Business Office Representative Clerk - North Coast Surgery Center

SCAOceanside, California, US
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Overview At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Sales Representative

Sales Representative

Farmers InsuranceOceanside, CA, US
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WE ARE OPEN FOR BUSINESS!!! Our retail start from scratch program is back!!!!.As a Farmers Insurance agent, you will have the freedom to be in business for yourself, but not by yourself.Our experie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
One-Call Operator - Carlsbad

One-Call Operator - Carlsbad

NES FircroftCarlsbad, US
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Carlsbad, NM with on call every 9 weeks .Seeking a One-Call Operator with a background in either facility inspection or construction. The role involves data collection from production facilities an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Remote Call Center Representative

Remote Call Center Representative

VirtualVocationsVista, California, United States
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A company is looking for a Call Center Representative- Remote- USA.Key Responsibilities Answers telephones and responds to complex customer inquiries Researches customer inquiries and updates ac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Sales Representative

Sales Representative

Quad County HRCarlsbad, CA, US
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Salary : $22 / hour - $26 / hour DOE.Location : Carlsbad Trade Center, Carlsbad, CA.FLSA Status : Non-Exempt, Hourly.Hours / Days : 5 : 00am to 1 : 00pm Monday thru Friday, 6 : 00am 12 : 00pm on rotating Saturday....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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PT Package Center Supervisor

PT Package Center Supervisor

UPSCarlsbad, CA, US
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Explore your next opportunity at a Fortune Global 500 organization.Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better ever...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Ultrasound Technologist (On Call)

Ultrasound Technologist (On Call)

Cape Fox Federal Contracting GroupCamp Pendleton, CA Camp Pendleton, CA, US 92055
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Cape Fox subsidiary Concentric Methods is accepting resumes for an.On-Call and Call Back) to provide support at the Navy facility at Camp Pendleton, CA. Correlate the patient's clinical history with...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Health Center Manager II

Health Center Manager II

TrueCareOceanside, CA, US
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TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare ac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Recreation Center Attendant

Recreation Center Attendant

Armed Services YMCA of The U S ACamp Pendleton, CA, US
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Reports to : Director of Family Services.This role is based in Southern California, specifically in San Onofre, CA (Orange County). It is located inside a miliary base installation.Base access is pro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Service Representative / Call Center

Customer Service Representative / Call Center

US Swim School AssociationCarlsbad, CA, US
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Part-Time / Full-Time Customer Service Representative

Are you an empathetic person who has a passion for helping others? Are you an enthusiastic 'people-person'? Are you a confident and adaptable person who can close the deal? You're in luck! We are looking for exceptional customer service representatives that can register new customers and provide memorable experiences to our customers over the phone and in person.

A Little About Us

Waterworks Aquatics is a premier swim school with 39 locations across California and Colorado. We teach children ages 3 months through adult how to swim. Our mission is to educate and motivate individuals to be safer and learn proper swimming technique.

Join Our Team! Here's Why :

  • Get paid well for doing something fun! Competitive compensation because we like to reward hard work.
  • Advancement opportunities. We constantly are looking for strong individuals to join our leadership team!
  • Flexible work schedules. We know you might have other time commitments like school or another job. We'll make it work!
  • Additional benefits. We offer our full-time employees a benefits package that includes dental, vision, disability, 401K, and sick pay.
  • We also offer team appreciation days and other really cool events throughout the year. And of course, free food throughout the year. Who doesn't like that?

Job Description :

As a Customer Service Representative, you will be the face of Waterworks Aquatics and the first point of contact for the majority of families when they visit our facility. You will be entrusted with building relationships with our families. You will also be responsible for retaining our families by offering a warm, welcoming, and memorable experience.

Primary Responsibilities :

  • Ability to create relationships with new and existing families that leads to customer loyalty and retention
  • Demonstrate empathy in your interactions with families
  • Register, schedule, take payments, and problem solve family accounts
  • Be willing and able to provide exceptional customer service in person and by phone
  • Assist with heavy call volume
  • Encourage customers to purchase swim lesson packages
  • Work effectively in a team environment to support achievement of lesson registration goals
  • Maintain high customer satisfaction ratings based on explicit criteria set by the company
  • Handle customer concerns, provide appropriate solutions and alternatives, and follow up to ensure resolution
  • Recommend additional services to customers by understanding their needs
  • Maintain a clean and safe facility at all times
  • Boost morale and help maintain a positive work environment
  • Restock and clean all restrooms and shower / changing areas
  • Understand and showcase knowledge in all of our programs and facilities
  • Assist with time sensitive projects by deadlines given
  • Provide effective rebuttals to customers who are looking to release their lesson schedule
  • Stay up to date and pass all continual training by the deadlines provided
  • General Qualifications :

  • Must be at least 17 years old
  • Must have at least 2 years of customer service experience
  • Minimum of a high school diploma
  • Able to exhibit a strong passion for helping others
  • Possess a strong background in customer service
  • Proficient in typing; at least 40 WPM
  • Ability to "close the deal" and acquire new families that are interested in our services
  • Ability to multi-task, prioritize and manage time effectively
  • Open to coaching and training to increase customer acquisition performance
  • Must have strong communication skills in person and over the phone
  • Must be able to showcase the ability to actively listen
  • Must have the ability to adapt and respond to different types of personalities
  • Must always remain professional and courteous with customers
  • Weekends Required
  • A Few Other Things We Look At :

  • We love people with a positive mindset who are fantastic team players
  • A strong conversationalist who can be personable and connect with people
  • Critical thinkers that can empathize with our families to ensure they have a positive experience with us
  • Someone who is confident, adaptable, ambitious, and an achiever
  • People who are committed and reliable
  • Someone who is teachable, respectful, outgoing, and motivated
  • Individuals who are open to receiving feedback and are always willing to learn
  • Compensation : $20.00 - $25.00 per hour

    Our Mission

    We're looking for team members who are passionate about making a difference in children's lives through swimming. Our mission is to educate and motivate individuals to be safer and learn proper swimming technique.

    Our Culture

    Our goal has always been to have more fun at work than at home. I know it sounds outrageous, but it's true! We like to bring on people that like to have fun and share common interests with those around them. The "real you" is what we're looking for. Your personality traits and talents are what help us to connect with our families. You will not feel like you're punching the clock with this job.