Director of operations serp_jobs.h1.location_city

Job Description

Job Description

We're ALTEN Technology USA, an engineering company that provides solutions for engineering, technology, and product development projects. For decades, we've been helping our clients develop products that are changing the world, whether that's by shaping the future of space exploration, saving lives with medical devices that set a new standard of care, or creating the fully autonomous electric taxi of tomorrow. Our team of more than 600 people works across industries including aerospace, medical devices and life sciences, unmanned systems and robotics, automotive OEM and tier 1 suppliers, commercial vehicle, electric vehicles, rail, and more. Our offices across the US have different industry focuses and engage with our clients in different ways, ranging from working on-site at client facilities to performing product development at our delivery centers.

ALTEN Group, our parent company, has been a leader in engineering and information technology for more than 30 years. ALTEN Group operates in 30 countries across Europe, North America, Asia, Africa and the Middle East and employs more than 36,000 people, 88% of whom are engineers. The company covers the whole development cycle and offers a choice of service levels, from technology consulting to complete project outsourcing.

When you join ALTEN Technology USA, you join a group of people passionate about collaborating to solve some of the world's most technical engineering challenges. Our success is tied to taking care of our employees by building relationships and providing opportunities for mentorship and career growth. We offer comprehensive benefits for all full-time employees, including medical, dental, and vision insurance; a 401(k) plan with employer matching; paid time off (PTO); paid parental leave; and mentorship to help you take your career to the next level. You don't have to take our word for it that we are a great place to work—we were named on the 2023 Top Workplaces list thanks to feedback from our proud employees.

Essential Duties and Responsibilities : As Director of Business for ALTEN your primary focus is to lead and coach a team of Account Managers, Sr. Account Managers and Business Team Managers to reach activity and results targets (revenue and profit). You will manage your team and market through developing & executing your business plan, actively coaching, and developing your sales team, continuous recruiting and building your team, and cultivating strong executive level client relationships.

Your secondary focus area and responsibility is building your own team of consultants through recruitment, coaching and ongoing engagement. By coaching your consultants and by creating continuous opportunities for them you create a dynamic and committed environment which helps stimulate business and support our customers.

The third leg of the Director stool is strategic growth. You will be uncovering new areas of growth, designing and executing sales strategies to support, and fostering key strategic prospect relationships. Through your direction, you will assign responsibilities to your team and guiding them to optimal performance.

You are a driven, inspiring, and ambitious person with a developed business sense and genuine interest in people. You want to work to set targets and you are attracted by the concept of rewards based on results. Your personality is key. You are a leader that leads by example, driven by the success of your team members.

ALTEN offers a well-defined career path which enables you as a manager to stay and grow professionally within the company. Other duties or tasks may be assigned as required. Management may modify, change or add to the duties of this description at any time without notice. The essential duties and responsibilities include the following :

Supervisory Needs and Responsibilities

• Creating new business opportunities by prospecting new customers within engineering sectors.
• Manage existing account relationships supporting active Client projects.
• Optimizing business profitability with mid to large size accounts.
• Closing deals on service-based contracts or on time-based contracts.
• Responsible for determining proposal and pricing strategy to close sales and win business. Support the company to meet its commercial objectives.
• Continuously recruit, interview and match candidates to have already qualified talent ready to meet customer's current and anticipated needs.
• Driving the commercial relationships with your partners.
• Building close customer relationships and staying in close contact with customer managers to gain trust and develop business needs.
• As you recruit consultants into your open positions, you will also assume management responsibilities for those consultants, eventually building your own group of ALTEN employees.
• Help your consultants with their professional development and needs with the target to maintain employee satisfaction and increase retention.
• Coach your team members through all the aspects described above. Follow up and report KPI's weekly, take responsibility for the team's actions and performance.
• Be able to coach Account Managers to meet their goals and act on performance issues within the team by close coaching and guidance.
• Work within Salesforce to track leads and sales performance data.
• Travel to existing and prospective customer sites to understand and develop solutions to support customer needs, with support from the technical team as needed.
• Will operate with a high level of authority and is expected to make strategic decisions independently. An individual will work closely with executive leadership to align department's goals with the overall organizational strategy and report on department's performance. May provide guidance and mentorship and support their team members in acquiring new skills and knowledge.

Minimum Qualifications Skills :

ALTEN Technology is an Equal Opportunity Employer. Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity / expression or veteran status.

Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process.

Compliance Notice : Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Drug Screening Requirement : As a federal contractor, Alten USA maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire.