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Documentation specialist • cambridge ma
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InterSystemsBoston, MA- serp_jobs.job_card.full_time
The Product Specialist – EHR Product Collateral is responsible for creating, maintaining, and organizing clear, accurate, and user-friendly documentation to support InterSystems' Electronic Health Record (EHR) solutions. This role plays a key part in enabling knowledge transfer across teams by translating complex technical and clinical concepts into accessible content for diverse internal stakeholders including sales, implementation, training, and support teams.
Responsibilities
Develop and maintain high-quality EHR product collateral including written content, diagrams, and videos.
- Interpret complex healthcare and software information in collaboration with development and product teams.
- Ensure documentation remains current with product updates and development cycles.
- Improve the quality, clarity, and usability of existing collateral.
- Collaborate within agile teams and the product collateral group to meet documentation goals.
- Identify and disseminate existing resources to support new product features and development processes.
- Leverage tools and technologies to manage and deliver documentation efficiently.
Qualifications
Education
We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.