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Field Performance Technician

Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It's why we've become the #1 home solar and battery company in America. Today, we're on a mission to change the way the world interacts with energy, and we're building a company and brand that puts power at the center of life. And we're doing it by designing a dynamic culture where employee development, well-being, and safety come first. We're unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle from sale through installation and beyond so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.

Overview

The Field Performance Technicians are responsible for the management, scheduling, and completion of all service and warranty related work. The Field Service / Field Performance Technician must have the ability to work both independently and as a member of the Performance O&M team. This position will interact closely with the customers, Branch Manager, the Senior Electrical Foreman, Construction Supervisor and the centralized scheduling Field Service Team.

Essential Duties And Responsibilities

• Organize, lead, and maintain the warranty and service schedule.
• Work with the Electrical Foreman, Construction Supervisor and the Branch Manager to allocate labor resources to service and warranty projects as needed
• Assist with training and development for Field Service Technicians and Field Communications Technicians.
• Lead regular meetings to align and train the local field service team on best practices
• Support the on-boarding and training of new members of the field performance team
• Regularly exceed defined goals for field performance key performance indicators including but not limited to turnaround time, experience rating and average dispatches completed
• Assist with other tasks including inspections and site audits when assigned

Education And Experience

License And Certification Requirements (Include Where Appropriate)

Skills And Competencies

Physical Demands

Disclaimer

This description indicates the general nature and level of the qualifications and duties required of employees in this job classification, as well as the essential functions a person must be able to perform to do this job. It is not designed to be a comprehensive inventory of all duties and qualifications required of employees assigned to this job.

Sunrun Inc. and its subsidiaries are equal opportunity employers and make employment decisions on the basis of merit and business need. We hire without consideration to race, color, religion, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law.

Recruiter : Farah Ricci (farah.ricci@sunrun.com)