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Overview

We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information, and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact, and a clear dedication to service. It’s about providing clarity and hope.

The Quest Diagnostics unified marketing organization is a broad and dynamic team that values innovation, communication, and collaboration as we strive to deliver best-in-class marketing for our company and customers. We deliver value through market-based, customer-centric, and clinical and non-clinical solution marketing teams focused on Patients, Physicians, Health Systems, Health Plans, Employers and Life Sciences. Our marketing enabling functions include teams focused on brand, digital, marketing operations and communications. Join a robust team of marketers where you and your skills are valued, and growth and development are encouraged as we empower better health through diagnostic insights.

The Health Systems Senior Marketing Manager (Upstream) is responsible for supporting upstream marketing efforts for the Health System customer segment, including identifying market and customer insights, guiding the development of integrated, customer-centric solutions, and supporting the development of the annual operating plan and long-term strategic plan for the health system business.

This position reports to the Director, Health Systems Upstream Marketing and will be based in our Secaucus, NJ office (hybrid - 3 days per week in-office).

Responsibilities

Aid in the development and availability of integrated, customer-centric solutions that deliver measurable outcomes, which include both clinical and non-clinical offerings. This includes collaborating with the Strategic Solutions Marketing team, IT, and Business Leaders to ensure success.

Support solution development with insights into market gaps and customer pain points. This includes understanding and socializing voice of customer insights, opportunities to enhance the customer experience, and market dynamics and drivers.

Help to inform and build the annual operating plan and long-term strategic plan for the health system business. This includes distilling market research and customer data to inform strategic planning.

Serve as a champion for the health system customer through a solid understanding of the buyers' journey, buyer personas and value proposition

Collect, update and socialize market and competitive intelligence and analysis, as well as develop resources for the Commercial team

Support primary research initiatives as needed

Qualifications

Bachelor’s Degree is required, Business Degree preferred

Minimum 7+ years success in a marketing or strategy role; 5+ years healthcare industry experience preferred; health systems experience preferred

Travel less than 20% for internal meetings

Team oriented – ability to work well with diverse, cross functional teams and in a matrixed environment

Excellent project management skills, including management of agencies and vendors to ensure execution

Excellent storytelling and communication skills including ability to develop excellent slide presentations and deliver formal business presentations

Initiative – ability to independently problem solve and find resolutions

Strategic thinking and analytical skills to help synthesize market / customer insights into prioritized business opportunities

Strong capabilities in analyzing data to demonstrate quantifiable opportunities or results

Pay Range : $130,000 - $160,000 per year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include :

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours

Best-in-class well-being programs

Annual, no-cost health assessment program Blueprint for Wellness

healthyMINDS mental health program

Vacation and Health / Flex Time

6 Holidays plus 1 "MyDay" off

FinFit financial coaching and services

401(k) pre-tax and / or Roth IRA with company match up to 5% after 12 months of service

Employee stock purchase plan

Life and disability insurance, plus buy-up option

Flexible Spending Accounts

Annual incentive plans

Matching gifts program

Education assistance through MyQuest for Education

Career advancement opportunities

and so much more!

About The Team

Quest Diagnostics honors our service members and encourages veterans to apply.

Equal Opportunity Employer : Race / Color / Sex / Sexual Orientation / Gender Identity / Religion / National Origin / Disability / Vets or any other legally protected status.

Note : This description excludes unsolicited resumes from agencies not authorized to submit on behalf of Quest Diagnostics.

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