It support analyst serp_jobs.h1.location_city
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It support analyst • miramar fl
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Senior IT Computer Support Specialist #6529
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Senior IT Computer Support Specialist #6529
GovCIOWeston, FL, USjob_description.job_card.variable_days_ago
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job_description.job_card.job_descriptionHigh School with 3 - 6 years IT customer support experience (or commensurate experience) Clearance required : An active Secret clearance with ability to obtain and keep DEA suitability is required
Overview
GovCIO is currently hiring for a Senior IT Computer Support Specialist with an active Secret clearance to provide outstanding desk-side support, regularly scheduled backups, network storage allocation, and preventative maintenance. This position will be located in Weston, FL and will be a fully onsite position.
Responsibilities
- Provide outstanding desk-side support, regularly scheduled backups, network storage allocation, and preventative maintenance
- Support Microsoft Windows environments, repair / replace system peripherals, and maintain configuration management data and documentation
- Install software patches, updates, and upgrades, including remote server and workstation administrations
- Maintain operability of the Uninterruptible Power Supply (UPS); troubleshoot and resolve communications equipment; facilitate resolution of network hardware and software problems, and monitor network traffic and optimize network performance
- Maintain remote user assistance capabilities, Internet connectivity for standalone workstations, and provide technical assistance for relocations and moves
- Create, update, and track service call requests, and stage and take down end user workstations and associated equipment
Qualifications