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Network Administrator - Professional Services

Network Administrator - Professional Services

Arctic WolfPleasant Grove, UT, USA
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At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it.Our global team of dedicated Pack members is driving innovation and setting new industry standards every ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Senior Solution Architect, Healthcare and Life Sciences

Senior Solution Architect, Healthcare and Life Sciences

NVIDIARemote, UT, US
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Large language models are helping understand the language of biology and chemistry and fundamentally changing how drugs are discovered and developed. To advance these efforts we are looking for a Se...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Anesthesiology Physician

Anesthesiology Physician

ICON Medical NetworkNot Specified, OR, United States
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Locum Anesthesiologist 122506 : Western, OregonSpecialty : Anesthesiologist Start Date / Coverage Needed : ASAC - Ongoing. The schedule can be either 8's or 10's between Monday-Friday.There is an option ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Landscape Architect / Designer

Landscape Architect / Designer

Trilon GroupPleasant Grove, Utah, US
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Hours worked over 40 in a week can be reimbursed as additional pay at an equivalent hourly rate or banked as additional PTO. At Horrocks, we believe the best work comes from companies with values, t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Senior Architect

Senior Architect

Veterans StaffingProvo, UT, US
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Provide complete planning and architectural services related to improvements to or remodeling of BYU facilities and minor new buildings. The planning and architectural services include but are not l...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
IT Architect - Cloud Solutions Team Lead

IT Architect - Cloud Solutions Team Lead

Utah Department of Human ServicesSalt Lake County, UT
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The Division of Technology Services (DTS) is seeking an experienced and driven .This is a critical leadership role within the Enterprise DTS Cloud Solutions Architecture & Design team.Provide techn...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
LOCUM CRNA 128287 : Northwest, Oregon

LOCUM CRNA 128287 : Northwest, Oregon

ICON MEDICAL NETWORKNot Specified, OR, United States
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LOCUM CRNA 128287 : Northwest, Oregon Specialty : CRNAPractice Setting : GI & Endoscopy centersDates / Coverage Needed : Monday-Friday 4x10-hour shifts, 7 am - 5 pmNo calls, weekends, nights, or holidays...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Network Architect

Network Architect

VirtualVocationsProvo, Utah, United States
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Network Architect to join their Enterprise Architecture team with a focus on SD-WAN and cloud networking.Key Responsibilities Define and evolve the enterprise network architecture strategy in ali...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Senior ServiceNow Architect

Senior ServiceNow Architect

QualtricsProvo, UT, US
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At Qualtrics, we create software the worlds best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platfor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Data Platform Architect

Data Platform Architect

Global PaymentsLindon, Utah, USA
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Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.Our worldw...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Network Administrator - Professional Services

Network Administrator - Professional Services

Arctic WolfPleasant Grove, UT, USA
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At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself : we've earned recognition on the  Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60  lists, and we recently took home the  2024 CRN Products of the Year  award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights . Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of security operations.

Our mission is simple : End Cyber Risk. We’re looking for a Network Administrator - Professional Services to be part of making that happen.

As a Network Administrator (Professional Services Engineer) within Customer Success you will work closely with the Security team to help drive implementations of the Arctic Wolf Managed Detection and Managed Risk services for our medium sized business class customers. You are creative and a self-starter – always looking for ways to improve processes and create a better customer experience.

Responsibilities :

  • Lead and execute the technical implementation of projects to ensure successful deployment and adoption of Arctic Wolf solutions by customers
  • Act as a liaison between customers and internal teams such as Security Services, Product Management and Customer Success to solve technical problems and propose new feature development
  • Primary technical resource for customers and partners during the deployment process, including technical troubleshooting
  • Engage with multiple constituents at the customer organization – Business and IT
  • Perform technical needs assessments of customer and / or partners
  • Be an advocate for positive change and improvement within the organization by identifying and communicating the compelling needs for change / improvement
  • Perform other projects and responsibilities, as assigned

Required Skills and Experience :

  • Bachelor’s degree, or combination of education and relevant experience
  • CCNA certification or equivalent with history of networking and routing experience
  • Aptitude and desire for technical learning and growth
  • Strong experience in customer facing implementation roles – customer advocate
  • The ability to multi-task : researching product capabilities, and balancing priorities for multiple projects and customers on a daily basis.
  • A broad understanding of current IT infrastructure practices
  • Experience with Network Configuration and Security, Windows / Linux, Active Directory, and Virtualization troubleshooting and configuration
  • Strong background and hands-on experience with at least 2 or more of the following networking technologies (FW, switch etc) : Cisco, Juniper, Check Point, Palo Alto or Fortinet
  • Experience developing processes and managing projects in a technology-based service organization
  • With current and in-depth experience in two or more of the following areasSmall to medium sized business environment networking practicesEndpoint deployment and management (Mac, Windows, Linux)Microsoft Active Directory (Group Policy, Server Administration, etc)Virtualization technologiesFirewall technologiesCloud Platforms – AWS, Azure, GCP
  • Fanatical devotion to customer service, business quality, and data security
  • Assist with developing processes and managing projects in a technology-based service organization
  • The ideal candidate thinks out-of-the-box and energizes others with passion, quality and commitment.
  • Excellent organizational skills and written / oral communication skills
  • The ability to be flexible and work in a rapidly changing environment is required
  • This is an in office position - candidates can sit in Eden Prairie, MN, San Antonio, TX, or Waterloo, Ontario, Canada - any are fine as we require team members work from a corporate office
  • Some travel may be required – up to 5%. Passport is required.

    • Nice to have Skills and Experience :

  • Linux CLI
  • Python, Powershell / General scripting experience

    • About Arctic Wolf :

    At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work – USA (2021-2024), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024), and Kununu Top Company – Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry.

    Our Values

    Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.

    We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity .

    We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

    All wolves receive compelling compensation and benefits packages, including :

  • Equity for all employees
  • Flexible time off and paid volunteer days
  • RRSP and 401k match
  • Training and career development programs
  • Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services
  • Robust Employee Assistance Program (EAP) with mental health services
  • Fertility support and paid parental leave

    • Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and / or other specific needs where possible. Please let us know if you require any accommodations by emailing .

    Security Requirements :

  • Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).
  • Background checks are required for this position.
  • This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.