Performance analyst serp_jobs.h1.location_city

The Senior Analyst, Performance Analytics is a key contributor to the success of Carnival Cruise Line by providing a strong professional presence, technical expertise, and a business / operational focus for the Shipboard Operations Analytics department. Responsible for supporting the design, development, and implementation of analytics and reporting that assist the business in achieving strategic objectives and increasing productivity, which covers financial performance in Carnival's onboard revenue categories and overall guest satisfaction. Collaborates across business areas including Guest commerce, Guest operations, Decision Support, and shipboard teams to achieve desired results. The Senior Analyst role will assist with the preparation of data models, consolidation of monthly reports, which include outlining trends and opportunities, research related to industry trends, and report development. This individual will be responsible for executing the technical analysis, design, development, and implementation of data warehousing and reporting platform solutions for various teams, focusing on Tableau as the system of end-user data consumption.

Job Functions :

• Conducts qualitative and quantitative analysis and prepares metrics on assigned business areas, querying and rationalizing data from Carnival databases and other sources. Assesses the financial or operational impact of all analysis and makes recommendations based on the results
• Dashboard creation enabled by high proficiency with visualization platforms (Power BI, SSRS, & Tableau) and the ability to extract insight to translate results that help drive actions & recommendations to senior leadership
• Develop appropriate tools and models to improve business management and decision-making and increase visibility to trends, identify business improvement opportunities, and underlying root causes.
• Supports other members of the Shipboard Operations Analytics team and colleagues from other teams at Carnival to enable their success in creating dashboards, collecting data, and presenting.
• Consolidates information into unified and cohesive presentation(s) that support strategies for business area assigned.

Qualifications :

Knowledge, Skills & Abilities :

Physical Demands : Must be able to remain in a stationary position at a desk and / or computer for extended periods of time. Required regular movement throughout CCL facilities.

Travel : Less than 25% trave ship based.

Work Conditions : Work primarily in a climate-controlled environment with minimal safety / health hazard potential.

This position is classified as in-office. As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami / Ft. Lauderdale area.

Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnivals discretionary equity incentive plan.Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including :

Cost-effective medical, dental and vision plans

401(k) plan that includes a company match

Holidays All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employees discretion.

Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends

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About Us

At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the worlds most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch.

Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.

In addition to other duties / functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity / affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and / or international law.