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Technical Writer

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze?, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

This position is responsible for planning, researching, and writing documentation that may comprise either or both of the following :

• Policies, Standards, Procedures, and Work Instructions for internal business or technical processes.
• Technical content for products delivered to customers, including existing and new products.

Responsibilities may also include updating and improving content development and delivery standards and processes.

Essential functions include :

Area of focus : Consumer Services.

Minimum qualifications include :

Preferred qualifications include :

Physical requirements include :

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and / or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and / or external customers. Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

The base pay scale for this position is $60,000 - $80,000 per year. Candidates are eligible for a discretionary incentive plan and benefits.

Some of the ways we prioritize your health and happiness include :

Early Warning Services considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.